An Investigation of the effects of consultation training models on the skill development .



Loyalty Readiness Survey & 7 other titles

Document number:
V3165P091
Date of Recordation:
November 13, 1995
Entire Copyright Document:
V3165P091-096
Date of Execution:
November 10, 1995
Title:
Loyalty Readiness Survey & 7 other titles.
Notes:
Transfer of copyright.
Party 1 personal name:
David L. Stum
Names:
David L. Stum.
David L. Stum
Direct Company, Inc.

An Investigation of the effects of consultation training models on the skill development ...

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000375078 / 1979-12-05
Date of Publication:
November 15, 1979
Date of Creation:
1979
Title:
An Investigation of the effects of consultation training models on the skill development ... / David L. Stum.
Imprint:
Ann Arbor : University Microfilms International, 1979.
Description:
Microfiche.
Copyright Claimant:
David Lee Stum
Notes:
Order no. 79-21731.
Names:
David Lee Stum 1945-

The Customer loyalty advantage survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003000506 / 1991-01-10
Date of Publication:
June 1, 1990
Date of Creation:
1990
Title:
The Customer loyalty advantage survey : general retail (GR)
Description:
1 v.
Variant title:
The Customer loyalty advantage survey : general retail (GR)
Copyright Claimant:
David L. Stum
Authorship on Application:
entire text: David L. Stum.
Names:
David L. Stum 1945-

The Customer loyalty advantage survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003000507 / 1991-01-10
Date of Publication:
June 1, 1990
Date of Creation:
1990
Title:
The Customer loyalty advantage survey : general automotive (GA)
Description:
1 v.
Variant title:
The Customer loyalty advantage survey : general automotive (GA)
Copyright Claimant:
David L. Stum
Authorship on Application:
entire text: David L. Stum.
Names:
David L. Stum 1945-

The Customer loyalty advantage survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003000508 / 1991-01-10
Date of Publication:
June 1, 1990
Date of Creation:
1990
Title:
The Customer loyalty advantage survey : general service (GS) and adminnistrative guide.
Description:
1 v.
Variant title:
The Customer loyalty advantage survey : general service (GS) and adminnistrative guide
Copyright Claimant:
David L. Stum
Authorship on Application:
entire text: David L. Stum.
Names:
David L. Stum 1945-

The Customer loyalty advantage survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003000509 / 1991-01-10
Date of Publication:
June 1, 1990
Date of Creation:
1990
Title:
The Customer loyalty advantage survey : general hospitality (GH)
Description:
1 v.
Variant title:
The Customer loyalty advantage survey : general hospitality (GH)
Copyright Claimant:
David L. Stum
Authorship on Application:
entire text: David L. Stum.
Names:
David L. Stum 1945-

Customer loyalty advantage survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003223702 / 1991-12-27
Date of Publication:
September 1, 1991
Date of Creation:
1991
Title:
Customer loyalty advantage survey.
Other Title:
DIRECT loyalty system
Copyright Claimant:
David L. Stum
Notes:
At head of ti.: DIRECT loyalty system.
Authorship on Application:
David L. Stum.
Names:
David L. Stum 1945-

The Customer loyalty advantage seminar

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003266369 / 1991-12-30
Date of Publication:
September 1, 1991
Date of Creation:
1991
Title:
The Customer loyalty advantage seminar.
Copyright Note:
C.O. correspondence.
Copyright Claimant:
David L. Stum
Authorship on Application:
David L. Stum.
Names:
David L. Stum 1945-

Building customer loyalty

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003974004 / 1995-01-20
Date of Publication:
May 30, 1994
Date of Creation:
1993
Title:
Building customer loyalty : how you can help keep customers returning / Barbara A. Glanz & Kaset International.
Imprint:
Burr Ridge, IL : Irwin, c1994.
Description:
110 p.
Copyright Claimant:
Barbara A. Glanz & Kaset International
Names:
Barbara A. Glanz

Copyrights records by Glanz, Barbara A.

Kaset International (49 documents)
example document: Facilitator techniques mini-module

Copyrights records by Kaset International

Renaissance Systems Technologies, Inc., RST 1993 customer loyalty survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004136100 / 1995-12-11
Date of Publication:
September 24, 1995
Date of Creation:
1993
Title:
Renaissance Systems Technologies, Inc., RST 1993 customer loyalty survey.
Description:
7 p.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
entire text: David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute

Copyrights records by Customer Loyalty Institute

Hitting the long ball for the customer

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004136108 / 1995-12-11
Date of Publication:
October 10, 1994
Date of Creation:
1994
Title:
Hitting the long ball for the customer / by David L. Stum and Ron Church.
Series:
The Customer Loyalty Connection monograph series
Description:
13 p.
Copyright Claimant:
Customer Loyalty Institute
Names:
David L. Stum 1945-
Ron Church 1943-
Customer Loyalty Institute (15 documents)
example document: Satisfaction and loyalty in retail organizations--understanding the windows of opportunity

Winning customer loyalty in franchise system

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004167314 / 1995-12-12
Date of Publication:
April 3, 1994
Date of Creation:
1994
Title:
Winning customer loyalty in franchise system / by David L. Stum.
Series:
Customer Loyalty Connection monograph series
Description:
15 p.
Copyright Claimant:
Customer Loyalty Institute
Names:
David L. Stum 1945-
Customer Loyalty Institute

Michigan taxpayer stadium survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004167963 / 1995-12-11
Date of Publication:
January 3, 1994
Date of Creation:
1994
Title:
Michigan taxpayer stadium survey.
Description:
Form.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
text: David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute

Getting serious about customer loyalty

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004178149 / 1995-12-11
Date of Publication:
January 10, 1994
Date of Creation:
1994
Title:
Getting serious about customer loyalty / by David L. Stum.
Series:
The Customer Loyalty Connection monograph series
Description:
10 p.
Copyright Claimant:
Customer Loyalty Institute
Names:
David L. Stum 1945-
Customer Loyalty Institute

Habitat associate loyalty survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004178151 / 1995-12-11
Date of Publication:
September 27, 1993
Date of Creation:
1993
Title:
Habitat associate loyalty survey : HAL.
Description:
15 p.
Other Title:
HAL
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
entire text: David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute

Dunkin' Donuts loyalty survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004181484 / 1995-12-14
Date of Publication:
January 8, 1990
Date of Creation:
1990
Title:
Dunkin' Donuts loyalty survey.
Description:
Folder.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute

Reserve Officers Association of the United States 1993 member loyalty survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004181485 / 1995-12-14
Date of Publication:
April 5, 1993
Date of Creation:
1993
Title:
Reserve Officers Association of the United States 1993 member loyalty survey.
Description:
14 p.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute (15 documents)
example document: Satisfaction and loyalty in retail organizations--understanding the windows of opportunity

Kimball International, Inc., customer aligned redesign survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004181527 / 1995-12-14
Date of Publication:
March 21, 1994
Date of Creation:
1994
Title:
Kimball International, Inc., customer aligned redesign survey.
Description:
12 p.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute (15 documents)
example document: Satisfaction and loyalty in retail organizations--understanding the windows of opportunity

Little Caesars coustomer loyalty survey! survey!

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004181937 / 1995-12-14
Date of Publication:
March 13, 1995
Date of Creation:
1995
Title:
Little Caesars coustomer loyalty survey! survey!
Description:
8 p.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute

Used vehicle buyer survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004194096 / 1995-12-08
Date of Publication:
June 1, 1995
Date of Creation:
1995
Title:
Used vehicle buyer survey.
Description:
6 p.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
text: David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute (15 documents)
example document: Satisfaction and loyalty in retail organizations--understanding the windows of opportunity

Mission, resources, experience

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004200528 / 1995-12-11
Date of Publication:
August 1, 1994
Date of Creation:
1994
Title:
Mission, resources, experience.
Description:
18 p.
Copyright Claimant:
Customer Loyalty Institute
Authorship on Application:
text: David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute

Officer affiliation survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004219678 / 1995-12-11
Date of Publication:
February 8, 1993
Date of Creation:
1993
Title:
Officer affiliation survey.
Basis of Claim:
New Matter: additional text.
Copyright Note:
C.O. correspondence.
Description:
6 p.
Copyright Claimant:
Customer Loyalty Institute (Ann Arbor)
Authorship on Application:
David L. Stum, 1945-.
Names:
David L. Stum 1945-
Customer Loyalty Institute (Ann Arbor)

Building customer loyalty

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004231077 / 1995-12-14
Date of Publication:
January 3, 1994
Date of Creation:
1994
Title:
Building customer loyalty / by David L. Stum and Alain Thiry.
Copyright Note:
C.O. correspondence.
Series:
The Customer Loyalty Connection monograph series
Description:
11 p.
Copyright Claimant:
Customer Loyalty Institute
Names:
David L. Stum 1945-
Alain Thiry 1941-
Customer Loyalty Institute

Redefining the employee survey

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004264686 / 1995-12-12
Date of Publication:
January 11, 1993
Date of Creation:
1993
Title:
Redefining the employee survey / by David L. Stum, 1945- and Dick McCracken, 1938-.
Copyright Note:
C.O. correspondence.
Series:
Customer loyalty challenge monograph series
Description:
16 p.
Copyright Claimant:
Customer Loyalty Institute
Names:
David L. Stum 1945-
Dick McCracken 1938-
Customer Loyalty Institute

Building customer loyalty

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005423534 / 2001-07-24
Date of Publication:
July 23, 2001
Date of Creation:
2001
Title:
Building customer loyalty : the 21 essential elements in action / JoAnne Brandi.
Imprint:
Dallas : Walk the Talk Co., c2001.
Description:
49 p.
Copyright Claimant:
JoAnna F. Brandi, 1949-
Names:
JoAnna F. Brandi 1949-

Building customer loyalty

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000959270 / 2000-07-05
Date of Creation:
1996
Title:
Building customer loyalty : a coach's tool kit provided as a continuation of Keeping the skills alive and Building customer loyalty.
Description:
1 v.
Other Title:
Keeping the skills alive
Copyright Claimant:
Southwest Gas Corporation
Names:
Southwest Gas Corporation

Copyrights records by Southwest Gas Corporation

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