Customer relations for telephone companies. By Resource, Inc
Customer relations
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000056370 / 1980-01-21
Date of Publication:
April 30, 1979
Date of Creation:
1979
Title:
Customer relations.
Series:
[Teller training]
Imprint:
Avon, N. Y. : Knowledge Systems, c1979.
Description:
96 slides, 1 sound cassette.
Number of similar titles:
113
Similar Title:
Copyright Claimant:
Knowledge Systems, Inc.
Notes:
Cassette in container with 11 other cassettes in series.
(With Orientation for new employees et al.).
(With Orientation for new employees et al.).
Authorship on Application:
Knowledge Systems, Inc., employer for hire.
Names:
Customer relations for telephone companies
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000134486 / 1982-03-24
PA0000117169 / 1980-12-10
PA0000117169 / 1980-12-10
Date of Publication:
March 27, 1980
Date of Creation:
1980
Title:
Customer relations for telephone companies.
Basis of Claim:
New Matter: changes & additions.
Previous Registration:
Preexisting material: work entitled Customer relations for electric utilities.
Copyright Note:
See also Customer relations for telephone companies; Reg. 24Mar82; PA 134-486
C.O. correspondence.
C.O. correspondence.
Imprint:
Tampa : Resource, c1980.
Description:
2 videocassettes, 1 sound cassette, 1 leader's guide, 1 student text.
Number of similar titles:
2
Other Title:
Customer relations for electric utilities
Copyright Claimant:
Resource, Inc.
Authorship on Application:
Resource, Inc., employer for hire.
Names:
Resource, Inc. (15 documents)
example document: Industrial maintenance
example document: Industrial maintenance
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Customer relations for telephone companies. By Resource, Inc
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000117169 / 1980
PA0000134486 / 1982-03-24
PA0000134486 / 1982-03-24
Title:
Customer relations for telephone companies. By Resource, Inc.
Previous Registration:
(On original appl.: preexisting material: work entitled Customer relations for electric utilities)
Supplement to Registration:
PA 117-169, 1980
Variant title:
Customer relations for telephone companies
Other Title:
Customer relations for electric utilities
Copyright Claimant:
Resource, Inc.
Notes:
C.O. corres.
Names:
Resource, Inc. (15 documents)
example document: Resolving conflict, restoring harmony & 5 other titles; programs
example document: Resolving conflict, restoring harmony & 5 other titles; programs
Customer relations for electric utilities
Type of Work:
Sound recording and non-dramatic text
Registration Number / Date:
PA0000135613 / 1981-05-20
Date of Publication:
January 1, 1978
Date of Creation:
1976
Title:
Customer relations for electric utilities.
Copyright Note:
C.O. correspondence.
Imprint:
Tampa, Fla. : Resource, c1976.
Description:
1 tutor guide, 1 workbook, 1 sound cassette, 1 videotape reel.
Number of similar titles:
4
Copyright Claimant:
Resource, Inc.
Authorship on Application:
text as recorded: Resource, Inc., employer for hire.
Performer:
Presented by Florida Power Corporation & Resource, Inc.
Names:
Resource, Inc. (15 documents)
example document: You're not alone
Florida Power Corporation (3 documents)
example document: The cutting edge
example document: You're not alone
Florida Power Corporation (3 documents)
example document: The cutting edge
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Customer relations for electric utilities
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000135614 / 1981-11-05
Date of Publication:
January 1, 1976
Date of Creation:
1976
Title:
Customer relations for electric utilities.
Copyright Note:
C.O. correspondence.
Imprint:
Tampa, Fla. : Resource, c1976.
Description:
1 tutor guide, 1 workbook, 1 sound cassette, 1 videotape reel.
Number of similar titles:
4
Copyright Claimant:
Resource, Inc.
Authorship on Application:
printed text, ill., all cinematographic material: Resource, Inc., employer for hire.
Performer:
Presented by Florida Power Corporation & Resource, Inc.
Names:
Resource, Inc. (15 documents)
example document: You're not alone
Florida Power Corporation (3 documents)
example document: Understanding energy
example document: You're not alone
Florida Power Corporation (3 documents)
example document: Understanding energy
Customer relations for electric utilities
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000135615 / 1981-05-20
Date of Publication:
January 10, 1980
Date of Creation:
1980
Title:
Customer relations for electric utilities.
Edition:
Jan. 1980, rev.
Basis of Claim:
New Matter: "some new printed and recorded text; some new cinematograhic material."
Copyright Note:
C.O. correspondence.
Imprint:
Tampa, FL. : Resource, c1980.
Description:
1 tutor guide, 1 workbook, 2 sound cassettes, 1 videocassette.
Number of similar titles:
4
Copyright Claimant:
Resource, Inc.
Authorship on Application:
Resource, Inc., employer for hire.
Names:
Resource, Inc. (15 documents)
example document: Resolving conflict, restoring harmony & 5 other titles; programs
example document: Resolving conflict, restoring harmony & 5 other titles; programs
Customer relations
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000169710 / 1983-03-07
Date of Publication:
May 4, 1982
Date of Creation:
1982
Title:
Customer relations / a Precision Tune production.
Copyright Note:
C.O. correspondence.
Imprint:
[s.l. : s.n.], c1982.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Number of similar titles:
113
Other Title:
Precision tune customer relations.
Copyright Claimant:
Precision Tune, Inc.
Notes:
Deposit includes script (27 p.)
Title on housing: Precision tune customer relations.
Title on housing: Precision tune customer relations.
Authorship on Application:
Precision Tune, Inc., employer for hire.
Names:
Precision Tune, Inc. (5 documents)
example document: Understanding and using the scope
example document: Understanding and using the scope
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Customer relations for electric utilities
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000171354 / 1983-03-28
Date of Publication:
May 21, 1982
Date of Creation:
1982
Title:
Customer relations for electric utilities.
Previous Registration:
Prev. pub & prev. reg. 1981, PA 135-615 et al.
Copyright Note:
C.O. correspondence.
Imprint:
[Tampa] : Resource, c1982.
Description:
1 videocassette, 2 sound cassettes, 1 workbook, 1 facilitator's guide.
Number of similar titles:
4
Copyright Claimant:
Resource, Inc.
Authorship on Application:
Resource, Inc., employer for hire.
Names:
Customer relations for gas utilities
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000171355 / 1983-03-28
Date of Publication:
July 30, 1982
Date of Creation:
1982
Title:
Customer relations for gas utilities.
Copyright Note:
C.O. correspondence.
Imprint:
Tampa : Resource, c1982.
Description:
2 videocassettes, 2 sound cassettes, 1 workbook, 1 facilitator's guide.
Number of similar titles:
1
Copyright Claimant:
Resource, Inc.
Authorship on Application:
Resource, Inc., employer for hire.
Names:
Customer relations training program
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000198076 / 1984-01-20
Date of Publication:
December 15, 1983
Date of Creation:
1983
Title:
Customer relations training program.
Application Title:
Linc Service customer relations training program.
Imprint:
Pittsburgh : Linc Corp., c1984.
Description:
7 sound cassettes, 222 slides, 7 workbooks, 1 leader's guide.
Copyright Claimant:
The Linc Corporation
Authorship on Application:
words & art: The Linc Corporation, employer for hire.
Names:
Linc Corporation (2 documents)
example document: Professional H V A C system troubleshooting
example document: Professional H V A C system troubleshooting
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Customer relations for financial institutions
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000213426 / 1984-03-30
Date of Publication:
September 15, 1983
Date of Creation:
1983
Title:
Customer relations for financial institutions.
Copyright Note:
C.O. correspondence.
Imprint:
Tampa : Resource, c1983.
Description:
1 kit.
Copyright Claimant:
Kaset, Inc.
Authorship on Application:
Resource, Inc., employer for hire.
Names:
Resource, Inc. (15 documents)
example document: Responsible Driving
Kaset, Inc. (10 documents)
example document: Resolving conflict, restoring harmony & 5 other titles; programs
example document: Responsible Driving
Kaset, Inc. (10 documents)
example document: Resolving conflict, restoring harmony & 5 other titles; programs
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Customer relations
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000228317 / 1984-08-22
Date of Publication:
March 9, 1984
Date of Creation:
1984
Title:
Customer relations / written and produced by J. Reid Copeland.
Series:
BSCA videotraining series ;
Imprint:
Fairfax, Va. : BSCA International, c1984.
Description:
1 videocassette, 1 exam, 1 workbook, 1 trainer's manual.
Number of similar titles:
113
Other Title:
B S C A videotraining series ; 1st module
Copyright Claimant:
B S C A International
Authorship on Application:
Building Service Contractors Association International, employer for hire of J. Reid Copeland.
Names:
J. Reid Copeland (2 documents)
example document: Managing people II--discipline
Building Service Contractors Association International (29 documents)
example document: Carpet care II
example document: Managing people II--discipline
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Building Service Contractors Association International (29 documents)
example document: Carpet care II
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Customer relations for service technicians
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000302915 / 1986-05-15
Date of Publication:
May 23, 1985
Date of Creation:
1985
Title:
Customer relations for service technicians / produced by University of Delaware.
Imprint:
[Dunn Loring, Va.] : National Pest Control Assn., c1983.
Description:
1 videocassette, 1 manual.
Copyright Claimant:
National Pest Control Association
Authorship on Application:
National Pest Control Association, employer for hire.
Names:
National Pest Control Association
University of Delaware, Newark (121 documents)
example document: Hazardous and industrial wastes
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University of Delaware, Newark (121 documents)
example document: Hazardous and industrial wastes
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Customer relations for telecommunications companies
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000345522 / 1987-09-25
Date of Publication:
August 21, 1987
Date of Creation:
1987
Title:
Customer relations for telecommunications companies.
Basis of Claim:
New Matter: "content rev., exercises added, video rev. to include new cinematographic materials."
Previous Registration:
Prev. reg. as Customer relations for telephone companies, 1982, PA 134-486.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Other Title:
Customer relations for telephone companies
Copyright Claimant:
Kaset, Inc.
Names:
Customer relations during the repair
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000388042 / 1988-08-17
Date of Publication:
February 10, 1988
Date of Creation:
1988
Title:
Customer relations during the repair.
Series:
Pro tech customer satisfaction program.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Number of similar titles:
2
Other Title:
Pro tech customer satisfaction program : module 6
Copyright Claimant:
Applied Concepts, Inc.
Authorship on Application:
Pro tech customer satisfaction program, lesson 6.
Names:
Pro tech customer satisfaction program, lesson 6
Applied Concepts, Inc. (14 documents)
example document: No titles given for designs of gaming products & services
Applied Concepts, Inc. (14 documents)
example document: No titles given for designs of gaming products & services
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Customer relations training
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000403536 / 1988-12-22
Date of Publication:
June 1, 1988
Date of Creation:
1988
Title:
Customer relations training.
Series:
Explore Minnesota hospitality
Description:
1 videocassette : sd., col. ; 1/2 in.
Number of similar titles:
2
Copyright Claimant:
Minnesota Extension Service, University of Minnesota
Names:
University of Minnesota, St. Paul. Minnesota Extension Service.
Customer relations/telemarketing
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000447484 / 1988-08-16
Date of Publication:
April 2, 1985
Date of Creation:
1985
Title:
Customer relations/telemarketing.
Application Title:
Customer relations.
Basis of Claim:
New Matter: "motion picture."
Previous Registration:
Printed text preexisting.
Copyright Note:
C.O. correspondence.
Series:
Feelings
Description:
1 kit.
Copyright Claimant:
Better Than Money Corporation
Names:
Better Than Money Corporation (11 documents)
example document: Customer satisfaction is everyone's business
example document: Customer satisfaction is everyone's business
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Customer relations program
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000504128 / 1990-12-24
Date of Publication:
November 21, 1990
Date of Creation:
1990
Title:
Customer relations program.
Application Title:
Customer relations programs for mechanics.
Basis of Claim:
New Matter: all video materials excluding preexisting audio recordings.
Description:
1 kit.
Number of similar titles:
1
Copyright Claimant:
Marketing and Distribution Resources, Inc.
Names:
Marketing and Distribution Resources, Inc.
Customer relations and high bill complaints
Type of Work:
Multimedia kit
Registration Number / Date:
PA0000551625 / 1992-01-31
Date of Publication:
May 30, 1991
Date of Creation:
1991
Title:
Customer relations and high bill complaints.
Series:
Electric meter training program
Description:
1 kit.
Copyright Claimant:
NUS Training Corporation
Names:
NUS Training Corporation (313 documents)
example document: Communication
example document: Communication
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Customer relations for field engineers
Type of Work:
Sound recording
Registration Number / Date:
SR0000009649 / 1978-09-14
Date of Publication:
July 17, 1978
Date of Creation:
1978
Title:
Customer relations for field engineers : III-IV / Marketing & Distribution Resources, Inc.
Imprint:
Waltham, Mass. : Marketing & Distribution Resources, c1978.
Description:
1 sound cassette.
Number of similar titles:
1
Publisher Number:
Marketing & Distribution Resources
Copyright Claimant:
Marketing & Distribution Resources, Inc.
Authorship on Application:
performance & recording: Marketing & Distribution Resources, Inc., employer for hire.
Names:
Marketing & Distribution Resources, Inc.
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Customer relations for field engineers
Type of Work:
Sound recording
Registration Number / Date:
SR0000009650 / 1978-09-14
Date of Publication:
July 17, 1978
Date of Creation:
1978
Title:
Customer relations for field engineers : I-II / Marketing & Distribution Resources, Inc.
Imprint:
Waltham, Mass. : Marketing & Distribution Resources, c1978.
Description:
1 sound cassette.
Number of similar titles:
1
Publisher Number:
Marketing & Distribution Resources
Copyright Claimant:
Marketing & Distribution Resources, Inc.
Authorship on Application:
performance & recording: Marketing & Distribution Resources, Inc., employer for hire.
Names:
Marketing & Distribution Resources, Inc.
Customer relations, where it counts most
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000080074 / 1978-08-03
Date of Publication:
July 27, 1978
Date of Creation:
1978
Title:
Customer relations, where it counts most.
Imprint:
Chicago : Financial Shares Corp., c1978.
Description:
44 p.
Copyright Claimant:
Financial Shares Corporation
Names:
Financial Shares Corporation (13 documents)
example document: Changing times & 14 other titles
example document: Changing times & 14 other titles
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Customer relations training for field engineers
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000170293 / 1978-09-14
Date of Publication:
July 17, 1978
Date of Creation:
1978
Title:
Customer relations training for field engineers : leader's guide / prepared by Marketing & Distribution Resources, Inc.
Imprint:
Waltham, Mass. : Marketing & Distribution Resources, c1978.
Description:
22 p.
Other Title:
Customer relations leader's guide
Copyright Claimant:
Marketing & Distribution Resources, Inc.
Notes:
Cover ti.: Customer relations leader's guide.
Names:
Marketing & Distribution Resources, Inc.
Customer relations in financial institutions
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000327315 / 1979-07-24
Date of Publication:
June 26, 1979
Date of Creation:
1979
Title:
Customer relations in financial institutions / by E. Patrick McGuire.
Application Title:
Customers [sic] relations in financial institutions.
Imprint:
New York : The Board, c1979.
Description:
58 p.
Copyright Claimant:
The Conference Board, Inc.
Authorship on Application:
The Conference Board, Inc., employer for hire.
Names:
E. Patrick McGuire
Conference Board, Inc. (139 documents)
example document: The compensation committee of the board
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Conference Board, Inc. (139 documents)
example document: The compensation committee of the board
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Customer relations manual
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000459737 / 1980-01-29
Date of Publication:
July 12, 1978
Date of Creation:
1978
Title:
Customer relations manual.
Application Title:
Getting To Know You customer relations manual.
Copyright Note:
C.O. correspondence.
Imprint:
Great Neck, N. Y. : Getting To Know You, c1978.
Description:
96 p.
Copyright Claimant:
Getting To Know You International (Number 2) Ltd.
Names:
Getting To Know You International (Number 2) Ltd.
Customer relations/teller training
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000627076 / 1980-12-10
Date of Publication:
November 1, 1980
Date of Creation:
1980
Title:
Customer relations/teller training / written by Angela Ponessa.
Copyright Note:
C.O. correspondence.
Imprint:
[s.l. : s.n.], c1980.
Description:
1 v.
Copyright Claimant:
First National Bank of Minneapolis
Notes:
At head of ti.: First Bank, Minneapolis, Correspondent Banking Department.
Authorship on Application:
First National Bank of Minneapolis, employer for hire.
Names:
Angela Ponessa
First Bank, Minneapolis. Correspondent Banking Department
First National Bank of Minneapolis (47 documents)
example document: The Adventures of Mark Twain & 43 other titles
First Bank, Minneapolis. Correspondent Banking Department
First National Bank of Minneapolis (47 documents)
example document: The Adventures of Mark Twain & 43 other titles
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Customer relations by telephone
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000856164 / 1982-02-18
Date of Publication:
January 6, 1982
Date of Creation:
1981
Title:
Customer relations by telephone.
Basis of Claim:
New Matter: text added to prev. pub. material.
Series:
Video Banc Training System workbook
Description:
51 p.
Copyright Claimant:
Financial Shares Corporation
Authorship on Application:
additional text: Financial Shares Corporation, employer for hire.
Names:
Financial Shares Corporation (13 documents)
example document: Fair lending compliance & 9 other titles
example document: Fair lending compliance & 9 other titles
Customer relations for tellers
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000856166 / 1982-02-18
Date of Publication:
January 6, 1982
Date of Creation:
1981
Title:
Customer relations for tellers.
Basis of Claim:
New Matter: text added to prev. pub. material.
Series:
Video Banc Training System workbook
Description:
48 p.
Number of similar titles:
1
Copyright Claimant:
Financial Shares Corporation
Authorship on Application:
additional text: Financial Shares Corporation, employer for hire.
Names:
Financial Shares Corporation (13 documents)
example document: Fair lending compliance & 9 other titles
example document: Fair lending compliance & 9 other titles
Customer relations
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001564005 / 1985-02-28
Date of Publication:
December 3, 1984
Date of Creation:
1984
Title:
Customer relations.
Copyright Note:
C.O. correspondence.
Series:
Professional certified florist program
Number of similar titles:
113
Copyright Claimant:
Texas State Florists' Association
Notes:
Cataloged from appl.
Authorship on Application:
entire text: Richard L. Milteer.
Names:
Richard L. Milteer 1940-
Texas State Florists' Association (20 documents)
example document: Employee relations
Texas State Florists' Association (20 documents)
example document: Employee relations
Customer relations
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003896754 / 1994-04-04
Date of Publication:
January 22, 1994
Date of Creation:
1993
Title:
Customer relations : a course in management / author, Richard L. Milteer.
Basis of Claim:
New Matter: revisions & additions.
Previous Registration:
Prev. reg. 1985, TX 1-564-005.
Copyright Note:
C.O. correspondence.
Series:
Professional certified florists' program
Description:
28 p.
Number of similar titles:
113
Other Title:
Professional certified florists' program
Copyright Claimant:
Texas State Florists' Association (employer for hire)
Names:
Richard L. Milteer (9 documents)
example document: Employee relations
Texas State Florists' Association (20 documents)
example document: Employee relations
example document: Employee relations
Texas State Florists' Association (20 documents)
example document: Employee relations
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