Customer service at the library--making the experience meaningful and memorable





Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PAu001926955 / 1994-09-08
Date of Creation:
1990
Title:
Customer service.
Description:
Videocassette ; 1/2 in.
Copyright Claimant:
American Fastsigns, Inc.
Names:
American Fastsigns, Inc. (8 documents)
example document: Operations manual

Copyrights records by American Fastsigns, Inc.



Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000336727 / 1987-05-18
Date of Publication:
February 12, 1987
Date of Creation:
1987
Title:
Customer service : it could happen to you / a production of Personnel Development, Human Resources, Texas Commerce Bancshares ; producer, Linda Scogin.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Variant title:
Customer service : it could happen to you
Other Title:
Texas Commerce Bancshares, Inc. Human Resources. Personnel Development.
Copyright Claimant:
Texas Commerce Bancshares, Inc.
Authorship on Application:
script and video production: Texas Commerce Bancshares, Inc., employer for hire.
Names:
Linda Scogin
Texas Commerce Bancshares, Inc. (7 documents)
example document: Standardized profit sharing plan

Copyrights records by Texas Commerce Bancshares, Inc.


Personnel Development, Human Resources, Texas Commerce Bancshares.

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000351318 / 1987-10-28
Date of Publication:
February 26, 1987
Date of Creation:
1987
Title:
Customer service : show you care.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Variant title:
Customer service : show you care.
Copyright Claimant:
Nationwise Automotive, Inc.
Names:
Nationwise Automotive, Inc.

Copyrights records by Nationwise Automotive, Inc.



Customer service, the film

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000358929 / 1987-11-20
Date of Publication:
January 15, 1987
Date of Creation:
1987
Title:
Customer service, the film / produced by Barr Films ; produced by Ron Walsh and Mike Sedan ; written and directed by Ron Walsh.
Credits:
a Ron Walsh Productions film.
Description:
1 film reel : sd., col. ; 16 mm.
Copyright Claimant:
Barr Films
Authorship on Application:
Barr Films, employer for hire.
Names:
Ron Walsh
Mike Sedan (14 documents)
example document: Games

Copyrights records by Sedan, Mike


Barr Films (57 documents)
example document: A Special trade

Copyrights records by Barr Films


Ron Walsh Productions

Customer service--it's everyone's job

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000393206 / 1988-08-01
Date of Publication:
September 22, 1985
Date of Creation:
1985
Title:
Customer service--it's everyone's job / produced by Witcom Associates.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in. + guide.
Copyright Claimant:
American Management Association
Authorship on Application:
motion picture, guide: American Management Association, employer for hire.
Names:
Witcom Associates
American Management Association (754 documents)
example document: Successful project management

Copyrights records by American Management Association



Customer service excellence

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000447498 / 1988-08-16
Date of Publication:
March 29, 1988
Date of Creation:
1988
Title:
Customer service excellence.
Application Title:
Customer service excellence--retail service.
Basis of Claim:
New Matter: "motion picture."
Previous Registration:
Printed text preexisting.
Copyright Note:
C.O. correspondence.
Series:
Feelings
Description:
1 kit.
Copyright Claimant:
Better Than Money Corporation
Notes:
Kit contains 3 videocassettes, book, and leader guide.
Names:
Better Than Money Corporation (8 documents)
example document: Supermarket program

Copyrights records by Better Than Money Corporation



Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000558467 / 1992-02-18
Date of Publication:
September 1, 1991
Date of Creation:
1991
Title:
Customer service : more than a smile.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : more than a smile
Copyright Claimant:
Library Video Network
Names:
Library Video Network (9 documents)
example document: Getting what you want

Copyrights records by Library Video Network



Customer services and user training

Type of Work:
Non-dramatic literary work
Registration Number / Date:
PA0000563727 / 1992-02-03
Date of Publication:
January 3, 1992
Date of Creation:
1991
Title:
Customer services and user training / by Stephanie C. Ardito.
Copyright Note:
C.O. correspondence.
Description:
125 p.
Copyright Claimant:
National Federation of Abstracting and Information Services (NFAIS)
Authorship on Application:
text & editorial revisions: National Federation of Abstracting and Information Services (NFAIS), employer for hire.
Names:
Stephanie C. Ardito
National Federation of Abstracting and Information Services (6 documents)
example document: Guide to database distribution

Copyrights records by National Federation of Abstracting and Information Services



Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000611026 / 1993-03-10
Date of Publication:
February 1, 1993
Date of Creation:
1993
Title:
Customer service : delivering exceptional service.
Copyright Note:
C.O. correspondence.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : delivering exceptional service
Copyright Claimant:
Educational Foundation of the National Restaurant Association
Names:
Educational Foundation of the National Restaurant Association (36 documents)
example document: Handling complaints

Copyrights records by Educational Foundation of the National Restaurant Association


National Restaurant Association. Educational Foundation (51 documents)
example document: Management by menu, second edition

Copyrights records by National Restaurant Association. Educational Foundation



Customer service, you're in control!

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000678897 / 1993-12-02
Date of Publication:
August 5, 1993
Date of Creation:
1993
Title:
Customer service, you're in control!
Description:
Videocassette ; 3/4 in.
Copyright Claimant:
American Media, Inc.
Names:
American Media, Inc. (89 documents)
example document: The art of giving and receiving feedback

Copyrights records by American Media, Inc.



Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000688583 / 1994-03-03
Date of Publication:
December 10, 1993
Date of Creation:
1993
Title:
Customer service : the heart of the library / produced by Library Video Network.
Copyright Note:
C.O. correspondence.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : the heart of the library
Copyright Claimant:
Library Video Network
Authorship on Application:
American Library Association, employer for hire.
Names:
Library Video Network
American Library Association (362 documents)
example document: The National union catalog, pre-1956 imprints

Copyrights records by American Library Association



Customer service, with a spirit

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000762287 / 1995-09-11
Date of Publication:
February 15, 1995
Date of Creation:
1995
Title:
Customer service, with a spirit / directed by Mark Chodzko.
Description:
Videocassette ; 1/2 in.
Copyright Claimant:
Audio Visual Group d.b.a. AIMS Media (employer for hire)
Names:
Mark Chodzko (21 documents)
example document: The Foundling

Copyrights records by Chodzko, Mark


Audio Visual Group (19 documents)
example document: Between the wars (1918-1939)

Copyrights records by Audio Visual Group


AIMS Media

Copyrights records by AIMS Media



Customer service representative training

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000790623 / 1996-10-30
Date of Publication:
August 1, 1995
Date of Creation:
1995
Title:
Customer service representative training.
Copyright Note:
C.O. correspondence.
Description:
Kit.
Copyright Claimant:
American Fastsigns, Inc.
Names:
American Fastsigns, Inc.

Customer service for field representatives

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000873320 / 1998-01-30
Date of Publication:
January 16, 1998
Date of Creation:
1997
Title:
Customer service for field representatives.
Series:
Customer service ; 4
Description:
Videocassette ; 1/2 in.
Other Title:
Customer service ; 4
Copyright Claimant:
American Water Works Association
Names:
American Water Works Association (781 documents)
example document: Yes, you can ... fix a leaky faucet by yourself

Copyrights records by American Water Works Association



Customer service for trucking

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000905445 / 1998-09-28
Date of Publication:
July 7, 1998
Date of Creation:
1998
Title:
Customer service for trucking.
Basis of Claim:
New Matter: educational kit consisting of video productions, instructor's guide, training log, cards, and poster.
Previous Registration:
Government documents preexisting.
Description:
Kit.
Copyright Claimant:
J. J. Keller & Associates, Inc.
Names:
J.J. Keller & Associates, Inc. (577 documents)
example document: Personal protection equipment and clothing

Copyrights records by J.J. Keller & Associates, Inc.



Customer service

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000905470 / 1998-08-19
Date of Publication:
October 15, 1997
Date of Creation:
1997
Title:
Customer service : it's in the details.
Description:
Kit.
Variant title:
Customer service : it's in the details.
Copyright Claimant:
American Media, Inc.
Authorship on Application:
text, motion picture: American Media, Inc., employer for hire.
Names:
American Media, Inc. (89 documents)
example document: Peak performance thinking

Customer service in transportation

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000925207 / 1999-01-07
Date of Publication:
September 1, 1998
Date of Creation:
1998
Title:
Customer service in transportation.
Series:
Keller exec for transportation
Description:
Kit.
Copyright Claimant:
J. J. Keller & Associates, Inc.
Names:
J.J. Keller & Associates, Inc. (577 documents)
example document: Hazardous materials compliance manual

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000928163 / 1999-03-26
Date of Publication:
March 17, 1999
Date of Creation:
1999
Title:
Customer service : no. CUS01V, The royal treatment.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : no. CUS01V
Other Title:
The royal treatment.
Copyright Claimant:
Coastal Video Communications Corporation
Names:
Coastal Video Communications Corporation (554 documents)
example document: Construction fall protection

Copyrights records by Coastal Video Communications Corporation



Customer service

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000936528 / 2000-05-22
Date of Publication:
January 1, 1999
Date of Creation:
1999
Title:
Customer service : people maintenance.
Copyright Note:
C.O. correspondence.
Description:
Kit.
Variant title:
Customer service : people maintenance
Copyright Claimant:
National Apartment Association
Authorship on Application:
textbook, motion picture: National Apartment Association, employer for hire.
Names:
National Apartment Association (15 documents)
example document: Apartment lease contract

Copyrights records by National Apartment Association



Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000949193 / 1999-06-17
Date of Publication:
May 17, 1999
Date of Creation:
1999
Title:
Customer service : no. CUS01V-S, The royal treatment.
Language:
In Spanish.
Basis of Claim:
New Matter: translation & audiovisuals.
Previous Registration:
Visuals prev. reg. 1999, PA 928-163.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : no. CUS01V-S
Other Title:
The royal treatment.
Copyright Claimant:
Coastal Video Communications Corporation
Names:
Coastal Video Communications Corporation (554 documents)
example document: Your health is in your hands

Customer service training videos

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000966942 / 1999-12-13
Date of Publication:
December 17, 1996
Date of Creation:
1996
Title:
Customer service training videos : vols. 1-3.
Description:
3 videocassettes ; 1/2 in.
Variant title:
Customer service training videos : vols. 1-3
Copyright Claimant:
Accelerated Christian Education, Inc.
Notes:
"Items no. 90703032, no. 90703141, no. 90703127."
Names:
Accelerated Christian Education, Inc. (667 documents)
example document: Social studies. Packet 104

Copyrights records by Accelerated Christian Education, Inc.



Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000969286 / 2000-01-20
Date of Publication:
November 24, 1999
Date of Creation:
1999
Title:
Customer service : difficult customer alert.
Language:
Spanish.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : difficult customer alert
Copyright Claimant:
Coastal Video Communications Corporation
Authorship on Application:
script & audiovisuals: Coastal Video Communications Corporation, employer for hire.
Names:
Coastal Video Communications Corporation (554 documents)
example document: Construction confined space entry--ABC

Customer service training video

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000971571 / 2000-01-13
Date of Publication:
July 15, 1997
Date of Creation:
1997
Title:
Customer service training video : vol. 4.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service training video : vol. 4.
Copyright Claimant:
Accelerated Christian Education, Inc.
Names:
Accelerated Christian Education, Inc. (667 documents)
example document: Social studies

Customer service training videos

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000974901 / 2000-01-13
Date of Publication:
August 6, 1998
Date of Creation:
1998
Title:
Customer service training videos : vols. 5-6.
Description:
2 videocassettes ; 1/2 in.
Variant title:
Customer service training videos : vols. 5-6.
Copyright Claimant:
Accelerated Christian Education, Inc.
Names:
Accelerated Christian Education, Inc. (667 documents)
example document: ACE.EXE

Customer service

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000994304 / 2000-05-22
Date of Publication:
January 1, 2000
Date of Creation:
1999
Title:
Customer service : creating a lasting impression.
Copyright Note:
C.O. correspondence.
Description:
Kit.
Variant title:
Customer service : creating a lasting impression.
Copyright Claimant:
National Apartment Association
Authorship on Application:
textbook & motion picture: National Apartment Association, employer for hire.
Names:
National Apartment Association (15 documents)
example document: Apartment lease contract

Customer service training videos

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0001063314 / 2000-01-13
Date of Publication:
August 30, 1999
Date of Creation:
1999
Title:
Customer service training videos : vol. 7-8.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service training videos : vol. 7-8.
Copyright Claimant:
Accelerated Christian Education, Inc.
Names:
Accelerated Christian Education, Inc. (667 documents)
example document: Trigonometry

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0001086687 / 2002-05-14
Date of Publication:
April 5, 2000
Date of Creation:
2000
Title:
Customer service : no. 5, Internal customer service.
Description:
Videocassette ; 1/2 in.
Variant title:
Customer service : no. 5
Other Title:
Internal customer service.
Copyright Claimant:
American Water Works Association
Names:
American Water Works Association (781 documents)
example document: Effect of bicarbonate alkalinity on performance of advanced oxidation processes

Customer service

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
PA0001089797 / 2002-05-02
Date of Publication:
January 12, 2000
Date of Creation:
2000
Title:
Customer service : difficult customer alert.
Basis of Claim:
New Matter: all other computer program and audiovisual materials.
Previous Registration:
Some computer program preexisting; some computer program and audiovisual portions prev. pub.
Imprint:
Virginia Beach, VA : Coastal Training Technologies Corporation, c2002.
Description:
CD-ROM + user's manual.
Variant title:
Customer service : difficult customer alert
Copyright Claimant:
Coastal Video Communications Corporation
Notes:
Indeo version 3.6.
Item no.: "CUS003NDO."
Computer code also deposited.
Authorship on Application:
audiovisual work, computer program, artwork on computer screens, text: Coastal Video Communications Corporation, employer for hire.
Names:
Coastal Video Communications Corporation (554 documents)
example document: Another world

Customer service

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
PA0001089799 / 2002-05-02
Date of Publication:
November 15, 1999
Date of Creation:
1999
Title:
Customer service : the royal treatment.
Basis of Claim:
New Matter: all other computer program and audiovisual materials.
Previous Registration:
Some computer program preexisting; some computer program and audiovisual portions prev. pub.
Imprint:
Virginia Beach, VA : Coastal Training Technologies Corporation, c2002.
Description:
CD-ROM + user's manual.
Variant title:
Customer service : the royal treatment
Copyright Claimant:
Coastal Video Communications Corporation
Notes:
Indeo version 3.6.
Item no.: "CUS001NDO."
Computer code also deposited.
Authorship on Application:
audiovisual work, computer program, artwork on computer screens, text: Coastal Video Communications Corporation, employer for hire.
Names:
Coastal Video Communications Corporation (554 documents)
example document: Sexual harassment

Customer service

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
PA0001089800 / 2002-05-02
Date of Publication:
January 12, 2000
Date of Creation:
2000
Title:
Customer service : the royal connection.
Application Title:
Telephone courtesy : the royal connection.
Basis of Claim:
New Matter: all other computer program and audiovisual materials.
Previous Registration:
Some computer program preexisting; some computer program and audiovisual portions prev. pub.
Imprint:
Virginia Beach, VA : Coastal Training Technologies Corporation, c1999.
Description:
CD-ROM + user's manual.
Variant title:
Customer service : the royal connection
Other Title:
Telephone courtesy : the royal connection
Copyright Claimant:
Coastal Video Communications Corporation
Notes:
Indeo version 3.6.
Item no.: "CUS002NDO."
Computer code also deposited.
Authorship on Application:
audiovisual work, computer program, artwork on computer screens, text: Coastal Video Communications Corporation, employer for hire.
Names:
Coastal Video Communications Corporation (554 documents)
example document: Fire safety

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