Customer service representative/personal lines underwriting training manual. By James C. Lullie part 3



Customer service orientation scale

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003353564 / 1992-05-21
Date of Publication:
March 31, 1992
Date of Creation:
1992
Title:
Customer service orientation scale.
Application Title:
Customer focused education scale.
Basis of Claim:
New Matter: survey.
Previous Registration:
Preexisting material: The development of a valid and reliable instrument to measure the customer focus of schools.
Other Title:
The development of a valid and reliable instrument to measure the customer focus of schools
Copyright Claimant:
Marsha Elizabeth Pando, 1957-, & Roger A. DeMont, 1938-
Authorship on Application:
editorial revisions: Roger A. DeMont.
Names:
Marsha Elizabeth Pando 1957-
Roger A. DeMont 1938-

Customer service excellence achieved II

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003370486 / 1992-08-10
Date of Publication:
July 22, 1992
Date of Creation:
1992
Title:
Customer service excellence achieved II : blueprints for action from 50 more leading companies.
Copyright Claimant:
Bureau of Business Practice
Names:
Bureau of Business Practice (147 documents)
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Customer service, repurchase intentions, market orientation and firm performance in the channel

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003396324 / 1992-07-30
Date of Publication:
February 14, 1992
Date of Creation:
1991
Title:
Customer service, repurchase intentions, market orientation and firm performance in the channel.
Description:
Microfiche.
Copyright Claimant:
Daniel Eugene Innis, 1963-
Names:
Daniel Eugene Innis 1963-

Customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003422008 / 1992-09-30
Date of Publication:
July 1, 1992
Date of Creation:
1992
Title:
Customer service : Graybar training manual.
Description:
1 v.
Variant title:
Customer service : Graybar training manual.
Copyright Claimant:
Graybar Electric Company, Inc.
Names:
Graybar Electric Company, Inc. (3 documents)
example document: Fiber optic cable & hardware

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Customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003487995 / 1993-02-08
Date of Publication:
September 28, 1992
Date of Creation:
1992
Title:
Customer service.
Edition:
2nd ed.
Basis of Claim:
New Matter: "textual additions; editorial revisions."
Previous Registration:
Prev. reg. 1986.
Imprint:
New York : Glencoe, c1993.
Description:
64 p.
Copyright Claimant:
Macmillan/McGraw-Hill School Publishing Company. Glencoe Division
Authorship on Application:
Visual Education Corporation, employer for hire.
Names:
Macmillan/McGraw-Hill School Publishing Company. Glencoe Division (381 documents)
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Visual Education Corporation (99 documents)
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Customer service school

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003489651 / 1993-02-17
Date of Publication:
December 15, 1992
Date of Creation:
1992
Title:
Customer service school.
Description:
94 p.
Other Title:
Customer service
Copyright Claimant:
American Collectors Association, Inc.
Notes:
Add ti.: Customer service.
Names:
American Collectors Association, Inc. (15 documents)
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Customer service manager handbook

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003496173 / 1993-03-10
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Customer service manager handbook / prepared by Hospitality Industry Training, Inc.
Description:
101 p.
Copyright Claimant:
National Restaurant Association. Educational Foundation (Chicago) (employer for hire)
Names:
National Restaurant Association. Educational Foundation (Chicago) (17 documents)
example document: Basic accounting for food service

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Hospitality Industry Training, Inc.

Customer service employee study guide

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003496174 / 1993-03-10
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Customer service employee study guide / prepared by Hospitality Industry Training, Inc.
Description:
76 p.
Copyright Claimant:
National Restaurant Association. Educational Foundation (Chicago) (employer for hire)
Names:
Hospitality Industry Training, Inc.
National Restaurant Association. Educational Foundation (Chicago)

Customer service, second edition

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003505071 / 1993-03-17
Date of Publication:
January 31, 1993
Date of Creation:
1993
Title:
Customer service, second edition : teacher's resource guide.
Basis of Claim:
New Matter: additions & revisions.
Series:
Food service skills series
Description:
48 p.
Variant title:
Customer service, second edition : teacher's resource guide
Other Title:
Food service skills series
Copyright Claimant:
Glencoe Division of the Macmillan/McGraw-Hill School Publishing Company
Names:
Macmillan/McGraw-Hill School Publishing Company. Glencoe Division.

Customer service leader's guide

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003505174 / 1993-03-10
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Customer service leader's guide.
Description:
57 p.
Copyright Claimant:
National Restaurant Association. Educational Foundation
Names:
National Restaurant Association. Educational Foundation (51 documents)
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Customer service process module

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003537540 / 1993-04-26
Date of Publication:
January 1, 1993
Date of Creation:
1993
Title:
Customer service process module : leader's guide.
Imprint:
San Francisco : K. Schaeffer, c1993.
Description:
1 v.
Variant title:
Customer service process module : leader's guide
Copyright Claimant:
Kris Schaeffer & Associates
Names:
Kris Schaeffer & Associates (19 documents)
example document: A resource guide for self-development

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Customer service--process module

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003546526 / 1993-04-26
Date of Publication:
January 1, 1993
Date of Creation:
1993
Title:
Customer service--process module : participant workbook.
Description:
1 v.
Copyright Claimant:
Kris Schaeffer & Associates
Names:
Kris Schaeffer & Associates (19 documents)
example document: The challenges of realignment

Customer service in a regional mall setting

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003603916 / 1993-07-20
Date of Publication:
June 15, 1993
Date of Creation:
1992
Title:
Customer service in a regional mall setting : its impact on the longevity of the shopping center.
Description:
Microfiche.
Variant title:
Customer service in a regional mall setting : its impact on the longevity of the shopping center
Copyright Claimant:
Donald Lawrence Reinhart, 1932-
Names:
Donald Lawrence Reinhart 1932-

Customer services market analysis and forecast, Europe, 1992-1997

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003613038 / 1993-06-17
Date of Publication:
December 1, 1992
Date of Creation:
1992
Title:
Customer services market analysis and forecast, Europe, 1992-1997.
Description:
1 v.
Copyright Claimant:
INPUT
Names:
INPUT (8 documents)
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Customer service excellence

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003613569 / 1993-07-27
Date of Publication:
May 4, 1993
Date of Creation:
1992
Title:
Customer service excellence / Debra J. MacNeill.
Series:
Business skills express series
Imprint:
Boston : Business One Irwin/Mirror Press, c1994.
Description:
95 p.
Copyright Claimant:
Richard D. Irwin, Inc.
Names:
Debra J. MacNeill (1 documents)
example document: Travel sales and customer service
Richard D. Irwin, Inc. (2789 documents)
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Customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003624092 / 1993-09-07
Date of Publication:
June 1, 1993
Date of Creation:
1993
Title:
Customer service.
Description:
Sheets.
Copyright Claimant:
Versacom, Inc. d.b.a. National Cable Television Institute
Names:
Versacom, Inc. (194 documents)
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National Cable Television Institute (152 documents)
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Customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003625152 / 1993-09-10
Date of Publication:
August 16, 1993
Date of Creation:
1993
Title:
Customer service : in compliance with the ADA.
Description:
32 p.
Variant title:
Customer service : in compliance with the ADA
Copyright Claimant:
Bureau of Business Practice
Names:
Bureau of Business Practice (147 documents)
example document: Safety meetings series 20

Customer services programme--Europe

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003627544 / 1993-08-04
Date of Publication:
May 1, 1991
Date of Creation:
1991
Title:
Customer services programme--Europe : customer services markets : vol. 1.
Description:
1 v.
Variant title:
Customer services programme--Europe : customer services markets
Copyright Claimant:
Input
Names:
Input (4 documents)
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Customer service, 1995

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003634565 / 1993-08-20
Date of Publication:
July 15, 1993
Date of Creation:
1993
Title:
Customer service, 1995.
Description:
1 v.
Copyright Claimant:
National Life Insurance Company
Names:
National Life Insurance Company (5 documents)
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Customer service analysis consumer perceptions and business practices

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003679055 / 1993-10-21
Date of Publication:
October 12, 1993
Date of Creation:
1993
Title:
Customer service analysis consumer perceptions and business practices.
Description:
312 p.
Copyright Claimant:
Dorothy Gay Young, 1951-
Names:
Dorothy Gay Young 1951-

Customer service manual

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003685637 / 1993-11-22
Date of Publication:
August 12, 1993
Date of Creation:
1993
Title:
Customer service manual / prepared for Gateway.
Application Title:
Gateway customer service manual.
Description:
14 p.
Copyright Claimant:
G&C Enterprises, Inc.
Authorship on Application:
Judith A. Coles, 1947-.
Names:
Judith A. Coles 1947-
Gateway
G&C Enterprises, Inc.

Customer service representative

Type of Work:
Non-dramatic literary work
Array
TX0003704109 / 1993-10-22
TX0004352581 / 1994-11-21
Date of Publication:
August 1, 1993
Date of Creation:
1993
Title:
Customer service representative : personal lines underwriting training manual / James C. Lullie.
Copyright Note:
See also Customer service representative/personal lines underwriting training manual; Reg. 21Nov94; TX 4-352-581
Description:
76 p.
Variant title:
Customer service representative : personal lines underwriting training manual
Copyright Claimant:
James C. Lullie, 1945-
Names:
James C. Lullie 1945-

Customer service, 3

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003705951 / 1993-12-20
Date of Publication:
December 2, 1991
Date of Creation:
1991
Title:
Customer service, 3.
Description:
7 p.
Copyright Claimant:
Lynda C. Bader, 1950-
Authorship on Application:
entire text: Lynda C. Bader.
Names:
Lynda C. Bader 1950-

Customer service--external apps

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TX0003784121 / 1994-03-04
Date of Publication:
June 1, 1993
Date of Creation:
1993
Title:
Customer service--external apps.
Application Title:
ProfitMaker external apps.
Basis of Claim:
New Matter: additions.
Previous Registration:
Version 7.10 is preexisting.
Description:
Computer program.
Copyright Claimant:
ASI Computer Systems, Inc.
Names:
ASI Computer Systems, Inc.

Customer service--you're in control

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003799140 / 1993-12-02
Date of Publication:
August 5, 1993
Date of Creation:
1993
Title:
Customer service--you're in control.
Basis of Claim:
New Matter: additions.
Series:
Video training leader's guide
Description:
50 p.
Copyright Claimant:
American Media, Inc.
Names:
American Media, Inc. (89 documents)
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Customer service profile

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003864766 / 1994-07-14
Date of Publication:
January 5, 1994
Date of Creation:
1994
Title:
Customer service profile.
Description:
7 p.
Copyright Claimant:
London House
Names:
London House

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Customer service--a how-to-do-it manual for librarians

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003899808 / 1994-06-13
Date of Publication:
April 30, 1994
Date of Creation:
1994
Title:
Customer service--a how-to-do-it manual for librarians / Suzanne Walters.
Copyright Note:
C.O. correspondence.
Series:
How-to-do-it manuals for librarians ; no. 41
Imprint:
New York : Neal-Schuman Publishers, c1993.
Description:
115 p.
Other Title:
How-to-do-it manuals for librarians ; no. 41
Copyright Claimant:
Suzanne Walters
Names:
Suzanne Walters

Customer service and the telephone

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003919998 / 1994-10-21
Date of Publication:
May 30, 1994
Date of Creation:
1993
Title:
Customer service and the telephone / Dennis Becker, Paula Borkum Becker.
Series:
Business skills express series
Imprint:
Burr Ridge, IL : Irwin, c1994.
Description:
94 p.
Copyright Claimant:
Richard D. Irwin, Inc. (employer for hire)
Names:
Dennis Becker (1 documents)
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Paula Borkum Becker
Richard D. Irwin, Inc. (2789 documents)
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Customer service, your leading role

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003920346 / 1994-10-12
Date of Publication:
August 22, 1994
Date of Creation:
1994
Title:
Customer service, your leading role.
Description:
2 v.
Copyright Claimant:
Marquee Retail Training Series
Authorship on Application:
text: Sound Disk-Tributors, Inc., employer for hire.
Names:
Marquee Retail Training Series
Sound Disk-Tributors, Inc.

Customer service for today, tomorrow & beyond

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003933614 / 1994-11-02
Date of Publication:
September 19, 1994
Date of Creation:
1994
Title:
Customer service for today, tomorrow & beyond.
Edition:
1st ed.
Description:
1 v.
Copyright Claimant:
American Management Association (d.b.a. Padgett-Thompson)
Names:
American Management Association (754 documents)
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Padgett-Thompson (255 documents)
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