Customer service representative/personal lines underwriting training manual. By James C. Lullie part 4
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004011792 / 1994-07-21
Date of Publication:
June 10, 1994
Date of Creation:
1993
Title:
Customer service : the McGraw-Hill one-day workshop : a complete training package / Wendy Carter.
Application Title:
Customer service trainer's guide.
Copyright Note:
C.O. correspondence.
Description:
50 p. + col. slides.
Number of similar titles:
537
Similar Title:
Other Title:
Customer service trainer's guide
Copyright Claimant:
Harbridge Consulting Group, Ltd.
Names:
Wendy Carter (1 documents)
example document: Meritocracy an economic inequality
Harbridge Consulting Group, Ltd.
example document: Meritocracy an economic inequality
Harbridge Consulting Group, Ltd.
Customer service and the receivables asset management process (RAMP)
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004019216 / 1995-03-23
Date of Publication:
April 26, 1995
Date of Creation:
1995
Title:
Customer service and the receivables asset management process (RAMP)
Description:
8 p.
Copyright Claimant:
Ralph B. Sackman, 1932-
Names:
Ralph B. Sackman 1932-
Customer service cards
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004019770 / 1995-07-14
Date of Publication:
June 1, 1995
Date of Creation:
1995
Title:
Customer service cards : strategies for superior service.
Description:
52 cards + folder.
Copyright Claimant:
Susan el-Shamy, 1945- & Gayle W. Stuebe, 1935-
Names:
Susan el-Shamy
Gayle W. Stuebe 1935-
Susan el Shamy 1945-
Gayle W. Stuebe 1935-
Susan el Shamy 1945-
Customer service development plan
Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TX0004041515 / 1995-05-01
Date of Publication:
February 20, 1995
Date of Creation:
1994
Title:
Customer service development plan.
Basis of Claim:
New Matter: added substantial new text to computer program; editing.
Previous Registration:
Preexisting material: The profile, version 7.
Description:
Computer program.
Number of similar titles:
2
Similar Title:
Other Title:
The profile, version 7
Copyright Claimant:
Profile Technologies, Inc.
Names:
Profile Technologies, Inc. (7 documents)
example document: The profile sales selection & 27 other titles
example document: The profile sales selection & 27 other titles
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Customer service test
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004085979 / 1995-08-09
Date of Publication:
July 1, 1994
Date of Creation:
1994
Title:
Customer service test.
Description:
2 p.
Number of similar titles:
2
Copyright Claimant:
Brinoth Group
Names:
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004111333 / 1995-10-10
Date of Publication:
August 1, 1995
Date of Creation:
1995
Title:
Customer service.
Basis of Claim:
New Matter: additions & revisions.
Description:
19 p.
Number of similar titles:
537
Similar Title:
Copyright Claimant:
Versacom, Inc. d.b.a. National Cable Television Institute
Names:
National Cable Television Institute (125 documents)
example document: Underground construction, II
Versacom, Inc. (122 documents)
example document: Introduction to business for the broadband industry
example document: Underground construction, II
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Versacom, Inc. (122 documents)
example document: Introduction to business for the broadband industry
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Customer service inbound & outbound self-study training manual
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004135251 / 1995-09-11
Date of Publication:
June 5, 1995
Date of Creation:
1995
Title:
Customer service inbound & outbound self-study training manual.
Description:
1 v.
Copyright Claimant:
Ronald S. Weiner & S. Michael Zibrun
Names:
S. Michael Zibrun
Ronald S. Weiner
Ronald S. Weiner
Customer service letters ready to go!
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004210434 / 1996-02-05
Date of Publication:
January 8, 1996
Date of Creation:
1996
Title:
Customer service letters ready to go! / Cheryl McLean, editor.
Imprint:
Lincolnwood, IL : NTC Business Books, c1996.
Description:
150 p.
Copyright Claimant:
NTC Publishing Group (employer for hire)
Names:
Cheryl McLean 1957-
NTC Publishing Group (811 documents)
example document: Living in the USA
NTC Publishing Group (811 documents)
example document: Living in the USA
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Customer service test
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004232062 / 1996-04-22
Date of Publication:
January 1, 1996
Date of Creation:
1996
Title:
Customer service test.
Description:
Sheets.
Number of similar titles:
2
Copyright Claimant:
American Tescor, Inc. (employer for hire of Peter D. Bullard, 1942-)
Names:
Peter D. Bullard 1942-
American Tescor, Inc. (3 documents)
example document: Employee survey
American Tescor, Inc. (3 documents)
example document: Employee survey
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Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004244458 / 1996-04-02
Date of Publication:
December 26, 1995
Date of Creation:
1994
Title:
Customer service : a practical approach / Elaine K. Harris.
Imprint:
Upper Saddle River, NJ : Prentice Hall, c1996.
Description:
139 p.
Number of similar titles:
537
Similar Title:
Copyright Claimant:
Prentice-Hall, Inc., Simon & Schuster/a Viacom company
Names:
Elaine K. Harris
Simon & Schuster. Prentice-Hall, Inc. (1178 documents)
example document: Engineering graphics
Prentice-Hall, Inc. (10948 documents)
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Simon & Schuster. Prentice-Hall, Inc. (1178 documents)
example document: Engineering graphics
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Prentice-Hall, Inc. (10948 documents)
example document: Kinematics and dynamics of machinery
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Customer service strategies
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004288024 / 1996-07-01
Date of Publication:
June 1, 1996
Date of Creation:
1996
Title:
Customer service strategies / editor, Loriann Fell.
Description:
21 p.
Number of similar titles:
2
Copyright Claimant:
WD&S Publishing (employer for hire)
Names:
Loriann Fell
WD&S Publishing (9 documents)
example document: Job descriptions for dealership staff
WD&S Publishing (9 documents)
example document: Job descriptions for dealership staff
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Customer service, management guide
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004311612 / 1996-06-28
Date of Publication:
July 31, 1993
Date of Creation:
1993
Title:
Customer service, management guide.
Description:
24 p.
Number of similar titles:
1
Copyright Claimant:
Central Parking Systems, Inc.
Names:
Central Parking Systems, Inc.
Customer service, employee guide
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004312677 / 1996-06-28
Date of Publication:
July 31, 1993
Date of Creation:
1993
Title:
Customer service, employee guide.
Description:
38 p.
Number of similar titles:
1
Copyright Claimant:
Central Parking System, Inc.
Names:
Central Parking System, Inc.
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Customer service representative/personal lines underwriting training manual. By James C. Lullie
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003704109 / 1993
TX0004352581 / 1994-11-21
TX0004352581 / 1994-11-21
Title:
Customer service representative/personal lines underwriting training manual. By James C. Lullie.
Basis of Claim:
New Matter: additional material.
Previous Registration:
Partial contents preexisting material.
Supplement to Registration:
TX 3-704-109, 1993
Variant title:
Customer service representative/personal lines underwriting training manual
Copyright Claimant:
Lumbermens Mutual Casualty (on original appl.: James C. Lullie, 1945-)
Authorship on Application:
new text excluding preexisting charts & tables, & arr.: Lumbermens Mutual Casualty, employer for hire (on original appl.: James C. Lullie)
Names:
James C. Lullie 1945-
Lumbermens Mutual Casualty (24 documents)
example document: The Pyramid approach to sales
Lumbermens Mutual Casualty (24 documents)
example document: The Pyramid approach to sales
Customer service system
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004382961 / 1996-10-03
Date of Publication:
September 27, 1996
Date of Creation:
1996
Title:
Customer service system.
Description:
28 p.
Number of similar titles:
3
Copyright Claimant:
Target Systems, Inc. (employer for hire)
Notes:
At head of ti.: Long's La-Z-Boy Furniture Galleries.
Names:
Target Systems, Inc. (15 documents)
example document: Sales management school
Long's La-Z-Boy Furniture Galleries
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Long's La-Z-Boy Furniture Galleries
Customer service and support course
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004400491 / 1996-10-18
Date of Publication:
May 14, 1996
Date of Creation:
1996
Title:
Customer service and support course.
Description:
31 p.
Copyright Claimant:
BASF Corporation
Names:
BASF Corporation (11 documents)
example document: VP20 KPI grid
example document: VP20 KPI grid
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Customer service on the internet
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004410914 / 1996-11-08
Date of Publication:
September 11, 1996
Date of Creation:
1996
Title:
Customer service on the internet / Jim Sterne.
Imprint:
New York : J. Wiley, c1996.
Description:
326 p.
Copyright Claimant:
John Wiley Sons, Inc.
Names:
Jim Sterne
John Wiley Sons, Inc. (4 documents)
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John Wiley Sons, Inc. (4 documents)
example document: Convergence of probability measures
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Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004416052 / 1996-11-19
Date of Publication:
September 1, 1995
Date of Creation:
1995
Title:
Customer service : student guide.
Description:
1 v.
Number of similar titles:
537
Copyright Claimant:
DataTrain Institute, Inc.
Authorship on Application:
Interactive Training Solutions, Inc., employer for hire.
Names:
Interactive Training Solutions, Inc.
DataTrain Institute, Inc.
DataTrain Institute, Inc.
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Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004422431 / 1996-11-26
Date of Publication:
June 30, 1990
Date of Creation:
1990
Title:
Customer service : the competitive edge.
Description:
1 v.
Number of similar titles:
537
Variant title:
Customer service : the competitive edge
Copyright Claimant:
Prosource Educational Services, Inc.
Names:
Prosource Educational Services, Inc.
Customer service in long term care
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004446994 / 1997-01-06
Date of Publication:
September 3, 1996
Date of Creation:
1996
Title:
Customer service in long term care.
Basis of Claim:
New Matter: compilation & additional information.
Description:
10 p.
Copyright Claimant:
Association for Continuing Education, Inc.
Names:
Association for Continuing Education, Inc.
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Customer service
Type of Work:
Art work
Registration Number / Date:
TX0004451182 / 1997-02-10
Date of Publication:
August 28, 1996
Date of Creation:
1996
Title:
Customer service.
Basis of Claim:
New Matter: photos.
Series:
Workforce--building success
Description:
92 p.
Number of similar titles:
537
Similar Title:
Copyright Claimant:
Steck-Vaughn Company
Names:
Steck-Vaughn Company (2940 documents)
example document: Superstars of soul
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Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004566594 / 1997-07-10
Date of Publication:
March 1, 1996
Date of Creation:
1996
Title:
Customer service : improving communications & customer service / Vicki LaPlant.
Imprint:
Pottsboro, TX : VLE Enterprises, c1996.
Description:
65 p.
Number of similar titles:
537
Variant title:
Customer service : improving communications & customer service
Copyright Claimant:
VLE Enterprises
Names:
Vicki Jean LaPlant 1952-
VLE Enterprises
VLE Enterprises
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Customer service week planner
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004580059 / 1997-11-19
Date of Publication:
September 22, 1997
Date of Creation:
1997
Title:
Customer service week planner : recognition strategies for national customer service week (and all year long)
Description:
32 p.
Number of similar titles:
1
Variant title:
Customer service week planner : recognition strategies for national customer service week (and all year long)
Copyright Claimant:
Bureau of Business Practice
Names:
Bureau of Business Practice (167 documents)
example document: What went wrong?
example document: What went wrong?
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Customer service education guidelines and procedures
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004589679 / 1997-05-22
Date of Publication:
April 1, 1997
Date of Creation:
1997
Title:
Customer service education guidelines and procedures.
Description:
1 v.
Copyright Claimant:
Grand Traverse Band of Ottawa and Chippewa Indians (MI)
Names:
Ottawa and Chippewa Indians. Grand Traverse Band (MI)
Grand Traverse Band of Ottawa and Chippewa Indians (MI)
Grand Traverse Band of Ottawa and Chippewa Indians (MI)
Customer service engineer new hire orientation
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004655964 / 1997-10-30
Date of Publication:
July 27, 1988
Date of Creation:
1988
Title:
Customer service engineer new hire orientation : microprocessors.
Application Title:
Xerox customer service engineer new hire orientation: microprocessors.
Description:
24 p.
Number of similar titles:
2
Variant title:
Customer service engineer new hire orientation : microprocessors
Other Title:
Xerox customer service engineer new hire orientation: microprocessors
Copyright Claimant:
Xerox Corporation
Names:
Xerox Corporation (3888 documents)
example document: Getting to know your product DocuColor 12 copier/printer
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Customer service assessment
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004779802 / 1998-05-21
Date of Publication:
April 20, 1998
Date of Creation:
1997
Title:
Customer service assessment.
Description:
6 p.
Number of similar titles:
1
Similar Title:
Copyright Claimant:
Hall & Associates d.b.a. Resource Analysis, Limited
Names:
Resource Analysis, Limited
Hall & Associates
Hall & Associates
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Customer service for tellers
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004817065 / 1998-07-02
Date of Publication:
June 29, 1998
Date of Creation:
1998
Title:
Customer service for tellers : 75 tested tips.
Description:
47 p.
Copyright Claimant:
Bureau of Business Practice
Names:
Bureau of Business Practice (167 documents)
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Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004852524 / 1998-09-16
Date of Publication:
June 1, 1998
Date of Creation:
1998
Title:
Customer service.
Description:
19 p.
Number of similar titles:
537
Similar Title:
Copyright Claimant:
Versacom, Inc., d.b.a. National Cable Television Institute
Names:
National Cable Television Institute (125 documents)
example document: Alternating current
Versacom, Inc. (122 documents)
example document: Introduction to business for the broadband industry
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Versacom, Inc. (122 documents)
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Customer service week planner
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004874424 / 1998-10-05
Date of Publication:
August 1, 1997
Date of Creation:
1997
Title:
Customer service week planner : recognition strategies for national customer service week (and all year long)
Imprint:
Waterford, CT : Bureau of Business Practice, c1998.
Description:
32 p.
Number of similar titles:
1
Copyright Claimant:
Bureau of Business Practice
Notes:
Text and compilation.
Names:
Customer service knowledge questionnaire
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004890076 / 1998-10-26
Date of Publication:
August 31, 1998
Date of Creation:
1998
Title:
Customer service knowledge questionnaire.
Description:
5 p.
Number of similar titles:
2
Copyright Claimant:
Achievement Tec, Inc.
Names:
Achievement Tec, Inc. (9 documents)
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