Customer service training--for office employees how to keep customers returning
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004911069 / 1998-12-28
Date of Publication:
November 27, 1998
Date of Creation:
1998
Title:
Customer service : study unit / by Molly Miko.
Description:
40 p.
Copyright Claimant:
ICS Intangibles Holding Company (employer for hire)
Names:
Molly Miko
ICS Intangibles Holding Company (708 documents)
example document: Visual Basic procedures, error trapping, arrays, grids, and records
ICS Intangibles Holding Company (708 documents)
example document: Visual Basic procedures, error trapping, arrays, grids, and records
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Customer service methodology/PLEASE model
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004912404 / 1998-11-23
Date of Publication:
September 1, 1998
Date of Creation:
1998
Title:
Customer service methodology/PLEASE model.
Application Title:
PLEASE model & customer service course.
Description:
65 p.
Copyright Claimant:
J. D. Power and Associates
Names:
J.D. Power and Associates (95 documents)
example document: J.D. Power and Associates quality exploration study
example document: J.D. Power and Associates quality exploration study
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Customer service excellence
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004912525 / 1999-03-12
Date of Publication:
August 31, 1998
Date of Creation:
1998
Title:
Customer service excellence : over 300 new tips and inspiring quotes for winning customer satisfaction / written and edited by Kathy R. Caulton.
Application Title:
Customer service excellence--1999 calendar.
Copyright Note:
C.O. correspondence.
Other Title:
Customer service excellence--1999 calendar
Copyright Claimant:
Kathy R. Caulton
Names:
Kathy R. Caulton
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004927717 / 1999-01-22
Date of Publication:
August 7, 1998
Date of Creation:
1998
Title:
Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA / edited by Fred Wiersema.
Edition:
1st ed.
Basis of Claim:
New Matter: additions, compilation & editing.
Series:
BusinessMasters
Imprint:
New York : HarperBusiness, c1998.
Description:
234 p.
Variant title:
Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, a
Other Title:
BusinessMasters
Copyright Claimant:
Wordworks, Inc. (employer for hire)
Names:
Fred Wiersema
Wordworks, Inc. (3 documents)
example document: The Portable MBA desk reference
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Wordworks, Inc. (3 documents)
example document: The Portable MBA desk reference
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Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005013143 / 1999-07-21
Date of Publication:
July 1, 1999
Date of Creation:
1999
Title:
Customer service : a practical approach / Elaine K. Harris.
Edition:
2nd ed.
Basis of Claim:
New Matter: new & updated material added.
Previous Registration:
Prev. reg. 1996, TX 4-244-458.
Imprint:
Upper Saddle River, NJ : Prentice Hall, c2000.
Description:
148 p.
Variant title:
Customer service : a practical approach
Copyright Claimant:
Prentice-Hall, Inc.
Names:
Elaine K. Harris
Prentice-Hall, Inc. (10137 documents)
example document: Management for supervisors
Prentice-Hall, Inc. (10137 documents)
example document: Management for supervisors
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Customer service
Type of Work:
Art work
Registration Number / Date:
VAu000160162 / 1989-08-21
Date of Creation:
1989
Title:
Customer service / Weitzman [i.e. Mark Weitzman]
Series:
Zoo U
Description:
art original : cartoon.
Copyright Claimant:
Concepts Art Graphics, Ken Lum, sole owner
Names:
Mark Weitzman 1957-
Ken Lum
Concepts Art Graphics
Ken Lum
Concepts Art Graphics
Customer service procedures
Type of Work:
Art work
Registration Number / Date:
VAu000432802 / 1998-06-08
Date of Creation:
1998
Title:
Customer service procedures.
Copyright Note:
C.O. correspondence.
Description:
Wall chart.
Copyright Claimant:
Allied Domecq retailing USA
Names:
Allied Domecq retailing USA
Customer service
Type of Work:
Art work
Registration Number / Date:
VAu000587642 / 2003-01-02
Date of Creation:
2002
Title:
Customer service : no. A353.
Description:
Art original.
Variant title:
Customer service : no. A353.
Copyright Claimant:
Brooklyn T-Shirt Factory, Inc.
Notes:
T-shirt design.
Names:
Brooklyn T-Shirt Factory, Inc.
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Customer service center
Type of Work:
Art work
Registration Number / Date:
VAu000632147 / 2004-07-23
Date of Creation:
2003
Title:
Customer service center : July 2003.
Description:
Technical drawing.
Variant title:
Customer service center : July 2003.
Other Title:
Stratford Square customer service ctr.
Copyright Claimant:
exhibitgroup/Giltspur, Inc.
Notes:
Add. ti.: Stratford Square customer service ctr.
Names:
exhibitgroup/Giltspur, Inc.
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Customer service is important from beginning to end
Type of Work:
Art work
Registration Number / Date:
VA0000252544 / 1987-01-16
Date of Publication:
December 25, 1986
Date of Creation:
1986
Title:
Customer service is important from beginning to end.
Copyright Claimant:
Bureau of Business Practice, Inc.
Notes:
Cataloged from appl. only.
Names:
Bureau of Business Practice, Inc. (146 documents)
example document: Statistical process control
example document: Statistical process control
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Customer service solutions
Type of Work:
Non-dramatic literary work
Registration Number / Date:
VA0000293551 / 1987-12-02
Date of Publication:
July 26, 1987
Date of Creation:
1987
Title:
Customer service solutions / prepared by Regional Airline Management Systems, Inc.
Application Title:
The People link; or, Ours is a people business.
Copyright Note:
C.O. correspondence.
Description:
65 p.
Other Title:
The People link
Ours is a people business.
Ours is a people business.
Copyright Claimant:
Regional Airline Managemen[t] Systems, Inc.
Notes:
Training manual.
Authorship on Application:
Marian H. Boyd & Michael J. Boyd.
Names:
Marian H. Boyd 1946-
Michael J. Boyd 1947-
Regional Airline Management Systems, Inc.
Michael J. Boyd 1947-
Regional Airline Management Systems, Inc.
Customer service engineer new hire training workbook
Type of Work:
Art work
Registration Number / Date:
VA0001106141 / 2001-10-05
Date of Publication:
September 16, 1998
Date of Creation:
1998
Title:
Customer service engineer new hire training workbook : no. 701P97185.
Application Title:
CSE new hire training workbook.
Description:
Sheets.
Other Title:
CSE new hire training workbook.
Copyright Claimant:
Xerox Corporation
Names:
Xerox Corporation (2890 documents)
example document: The Riddle-puzzle book
example document: The Riddle-puzzle book
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Customer service figures & facts
Title:
Customer service figures & facts.
Serial Publication Year:
1994
Imprint:
[S.l. : s.n.]
Description:
print material.
Frequency:
Monthly.
Description based on:
No. CGFF 10-6.
Copyright Claimant:
Bureau of Business Practice, Inc.
Names:
Bureau of Business Practice, Inc.
Customer service management bulletin
Title:
Customer service management bulletin.
Serial Publication Year:
1988
Imprint:
Waterford, CT : Bureau of Business Practice.
Description:
print material.
Frequency:
Semimonthly.
Description based on:
No. 102, Feb. 25, 1987.
Copyright Claimant:
Bureau of Business Practice, Inc.
Authorship on Application:
Bureau of Business Practice, Inc., employer for hire.
Names:
Customer service postings
Title:
Customer service postings.
Serial Publication Year:
1991
Imprint:
Waterford, CT : Bureau of Business Practice.
Description:
print material.
Frequency:
Monthly.
Description based on:
Vol. 1, no. 103, Aug. 1989.
Names:
Bureau of Business Practice, Inc.
Customer service postings
Title:
Customer service postings.
Serial Publication Year:
1994
Imprint:
Waterford, CT : Bureau of Business Practice.
Description:
print material.
Frequency:
Monthly.
Description based on:
Vol. 1, no. 103, Aug. 1989.
Copyright Claimant:
Bureau of Business Practice.
Names:
Bureau of Business Practice.
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Customer service manager's letter
Title:
Customer service manager's letter : special report.
Serial Publication Year:
1999
Description:
print material.
Frequency:
Frequency unknown.
Description based on:
Issue no. 904, Apr. 25, 1998.
Copyright Claimant:
Bureau of Business Practice.
Names:
Bureau of Business Practice (147 documents)
example document: Tax planning with savings accounts
example document: Tax planning with savings accounts
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Customer service newsletter
Title:
Customer service newsletter.
Serial Publication Year:
1999
Serial Key Title:
Customer service newsletter
Description:
print material.
Frequency:
Monthly.
Copyright Claimant:
Alexander Communications Group, Inc.
Names:
Alexander Communications Group, Inc.
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Customer service and call center compensation survey
Title:
Customer service and call center compensation survey.
Serial Publication Year:
2004
Description:
print material.
Frequency:
Frequency unknown.
Description based on:
2003 issue.
Copyright Claimant:
Stanton Group. Survey Department.
Names:
Stanton Group. Survey Department
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Customer service table talkers
Title:
Customer service table talkers.
Serial Publication Year:
1994
Description:
print material.
Frequency:
Monthly.
Description based on:
No. CGFF 65.
Copyright Claimant:
Bureau of Business Practice.
Names:
Bureau of Business Practice (147 documents)
example document: Customer service excellence achieved II
example document: Customer service excellence achieved II
Customer service and call center compensation survey
Title:
Customer service and call center compensation survey.
Application Title:
Customer service & call center compensation survey.
Rights and Permissions:
Rights & permissions info. on original appl. in C.O.
Serial Publication Year:
2006
Description:
print material.
Frequency:
Frequency unknown.
Description based on:
2003 issue.
Copyright Claimant:
Stanton Group.
Names:
Stanton Group. Surveys Department
Stanton Group
Stanton Group
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Customer service training--for office employees how to keep customers returning
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu001339577 / 2006-10-13
Date of Creation:
2006
Title:
Customer service training--for office employees how to keep customers returning : Customer service bridges.
Copyright Note:
Cataloged from appl. only.
Other Title:
Customer service bridges
Copyright Claimant:
Mamie L. Nelson, 1949-
Names:
Mamie L. Nelson 1949-
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006558740 / 2007-03-30
Date of Publication:
January 30, 2007
Date of Creation:
2006
Title:
Customer service : career success through customer loyalty.
Edition:
4th ed.
Basis of Claim:
New Matter: rev. & updated.
Previous Registration:
Prev. reg. 2004, TX 6-026-689.
Copyright Note:
Cataloged from appl. only.
Copyright Claimant:
Pearson Education, Inc.
Authorship on Application:
new & rev. text: Paul R. Timm.
Names:
Paul R. Timm (24 documents)
example document: Managerical communication
Pearson Education, Inc. (5673 documents)
example document: Mathematical thinking at grade 2
example document: Managerical communication
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Pearson Education, Inc. (5673 documents)
example document: Mathematical thinking at grade 2
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Customer service skills
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006571793 / 2007-05-23
Date of Publication:
February 9, 2007
Date of Creation:
2007
Title:
Customer service skills.
Copyright Note:
Cataloged from appl. only.
Copyright Claimant:
Element K Corporation
Names:
Element K Corporation
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu001353275 / 2007-03-06
Date of Creation:
2007
Title:
Customer service : which lens are you looking through?
Copyright Note:
Cataloged from appl. only.
Copyright Claimant:
Christa F. Lashley, 1969-
Names:
Christa F. Lashley 1969-
Customer service ATM
Type of Work:
Art work
Registration Number / Date:
VA0001400738 / 2007-02-15
Date of Publication:
January 27, 2006
Date of Creation:
2005
Title:
Customer service ATM.
Copyright Note:
Cataloged from appl. only.
Description:
Cartoon.
Copyright Claimant:
Warner B. Wims, 1945-
Names:
Warner B. Wims 1945-
Customer service for municipalities
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PAu003098746 / 2006-12-12
Date of Creation:
2006
Title:
Customer service for municipalities : making the experience meaningful and memorable.
Basis of Claim:
New Matter: motion picture adaptation.
Previous Registration:
Preexisting printed version.
Copyright Note:
Cataloged from appl. only.
Description:
Videodisc (DVD)
Copyright Claimant:
Stephen Wishnack d.b.a. Think & Do
Authorship on Application:
words and dramatization: Stephen Wishnack, 1941-, d.b.a. Think & Do.
Names:
Stephen Wishnack 1941-
Think & Do
Think & Do
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