Effective telephone techniques for Metropolitan's policyholder service representatives



Professional communications on the telephone

Document number:
V2356P136
Date of Recordation:
September 6, 1988
Entire Copyright Document:
V2356 P136-154
Title:
Professional communications on the telephone.
Title appears in Document:
Abilene paradox & 583 other titles; films. (Part 001 of 003)

Professional communications on the telephone

Document number:
V2354P138
Date of Recordation:
August 31, 1988
Entire Copyright Document:
V2354 P138-155
Title:
Professional communications on the telephone.
Title appears in Document:
Abilene paradox & 661 other titles; films. (Part 001 of 003)

Professional communications on the telephone

Document number:
V2356P162
Date of Recordation:
September 6, 1988
Entire Copyright Document:
V2356 P155-165
Title:
Professional communications on the telephone.
Title appears in Document:
Aretha Franklin & 439 other titles. (Part 002 of 002)

Professional communications manual

Document number:
V3206P124
Date of Recordation:
February 22, 1996
Entire Copyright Document:
V3206P124-130
Registration Number Not Verified:
TX 593-611.
Title:
Professional communications manual / TX 593-611.
Title appears in Document:
Basics for personnel coordinators & 27 other titles.

Professional communications manual

Document number:
V3418D091
Date of Recordation:
June 25, 1998
Entire Copyright Document:
V3418 D91 P1-3
Registration Number Not Verified:
TX 593-611 (1980)
Title:
Professional communications manual / TX 593-611 (1980)
Title appears in Document:
Basics for personnel coordinators & 27 other titles.

Effective telephone techniques for Metropolitan's policyholder service representatives

Type of Work:
Non-dramatic literary work
Registration Number / Date:
SR0000072681 / 1986-10-27
Date of Publication:
May 7, 1986
Date of Creation:
1986
Title:
Effective telephone techniques for Metropolitan's policyholder service representatives.
Basis of Claim:
New Matter: modifications.
Previous Registration:
Preexisting material: sound recording entitled Ear to ear--a professional telephone techniques program.
Imprint:
Brooklyn : Sacker, c1986.
Description:
1 sound cassette.
Other Title:
Ear to ear--a professional telephone techniques program.
Copyright Claimant:
Barbara Sacker, Denise J. Ranieri
Authorship on Application:
script: Barbara Sacker & Denise J. Ranieri.
Names:
Barbara Sacker 1947-.
Denise J. Ranieri 1953-.

Ear-to-ear

Type of Work:
Non-dramatic literary work
Registration Number / Date:
SR0000072682 / 1986-10-27
Date of Publication:
February 27, 1986
Date of Creation:
1986
Title:
Ear-to-ear : a professional telephone techniques program.
Application Title:
Ear to ear--a professional telephone communications program.
Imprint:
Brooklyn : Sacker, c1986.
Description:
1 sound cassette.
Variant title:
Ear-to-ear : a professional telephone techniques program.
Other Title:
Ear to ear--a professional telephone communications program.
Copyright Claimant:
Barbara Sacker, Denise J. Ranieri
Authorship on Application:
script: Barbara Sacker & Denise J. Ranieri.
Names:
Barbara Sacker 1947-.
Denise J. Ranieri 1953-.

Professional communication skills for successful selling

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000052711 / 1978-03-30
Date of Publication:
January 12, 1977
Date of Creation:
1977
Date in Notice:
notice: 1976
Title:
Professional communication skills for successful selling.
Imprint:
[s.l.] : Red Carpet, c1976.
Description:
1 v.
Copyright Claimant:
Red Carpet Corporation of America
Authorship on Application:
Red Carpet Corporation of America, employer for hire.
Names:
Red Carpet Corporation of America

Professional communications

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001009389 / 1982-10-29
Date of Publication:
August 11, 1982
Date of Creation:
1982
Title:
Professional communications : 411.
Basis of Claim:
New Matter: "new text, a compilation."
Description:
1 v.
Variant title:
Professional communications : 411
Copyright Claimant:
Apollo Press, a division of the University of Phoenix
Authorship on Application:
goals, outcomes, activities, assignments: The University of Phoenix, employer for hire.
Names:
University of Phoenix, San Jose, Calif. Apollo Press (7 documents)
example document: Operations research 544

Copyrights records by University of Phoenix, San Jose, Calif. Apollo Press

University of Phoenix, San Jose, Calif. (12 documents)
example document: Health law and ethics 447

Copyrights records by University of Phoenix, San Jose, Calif.

Ear to Ear

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002025847 / 1986-11-10
Date of Publication:
April 16, 1986
Date of Creation:
1986
Title:
Ear to Ear : a telephone survival program at the UFT Welfare Fund / Barbara Sicignano-Sacker & Denise Ranieri.
Application Title:
Ear to Ear: a professional telephone techniques program.
Basis of Claim:
New Matter: revisions.
Previous Registration:
Prev. reg. 1986.
Copyright Note:
C.O. correspondence.
Description:
1 v.
Variant title:
Ear to Ear : a telephone survival program at the UFT Welfare Fund
Other Title:
Ear to Ear: a professional telephone techniques program
Copyright Claimant:
Barbara Sacker & Denise J. Ranieri
Names:
Barbara Sacker 1947-
Denise J. Ranieri 1953-

Professional communication

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002029324 / 1986-11-10
Date of Publication:
June 24, 1986
Date of Creation:
1986
Title:
Professional communication : a telephone techniques program.
Basis of Claim:
New Matter: revisions.
Previous Registration:
Prev. reg. as Ear to ear: a professional telephone techniques program, 1986.
Copyright Note:
C.O. correspondence.
Description:
10 p.
Variant title:
Professional communication : a telephone techniques program
Other Title:
Ear to ear: a professional telephone techniques program
Copyright Claimant:
Barbara Sacker & Denise J. Ranieri
Authorship on Application:
co-authors of entire text: Barbara Sacker & Denise J. Ranieri.
Names:
Barbara Sacker 1947-
Denise J. Ranieri 1953-

Effective telephone techniques

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002031619 / 1986-10-27
Date of Publication:
May 7, 1986
Date of Creation:
1986
Title:
Effective telephone techniques : for Metropolitan's policyholder service representatives : instructor's guide.
Basis of Claim:
New Matter: modifications.
Previous Registration:
Prev. reg. 1986 as Ear to ear: a professional telephone techniques program.
Copyright Note:
C.O. correspondence.
Description:
1 v.
Other Title:
Ear to ear: a professional telephone techniques program
Copyright Claimant:
Barbara Sacker & Denise J. Ranieri
Copyright Notice:
notice: Sacker & Ranieri
Names:
Barbara Sacker 1947-
Denise J. Ranieri 1953-
Sacker & Ranieri

Ear to Ear

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002031620 / 1986-10-27
Date of Publication:
February 27, 1986
Date of Creation:
1986
Title:
Ear to Ear : a Professional Telephone Techniques Program / Barbara Sicigano-Sacker and Denise Ranieri.
Application Title:
Ear to ear: a professional telephone communications program.
Copyright Note:
C.O. correspondence.
Description:
1 v.
Variant title:
Ear to Ear : a Professional Telephone Techniques Program
Other Title:
Ear to ear: a professional telephone communications program
Copyright Claimant:
Barbara Sacker & Denise J. Ranieri
Copyright Notice:
notice: Sacker & Ranieri
Names:
Barbara Sicigano-Sacker 1947-
Denise J. Ranieri 1953-
Barbara Sacker (2 documents)
example document: Proofreading refresher
Barbara Sicigano Sacker
Sacker & Ranieri

Ear To Ear

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002464921 / 1988-12-20
Date of Publication:
February 1, 1988
Date of Creation:
1988
Title:
Ear To Ear : a professional telephone techniques program.
Edition:
[2nd ed.]
Basis of Claim:
New Matter: additional material.
Previous Registration:
Prev. reg. 27Oct86, TX 2-031-620.
Description:
sheets.
Variant title:
Ear To Ear : a professional telephone techniques program
Copyright Claimant:
Barbara Sacker & Denise Ranieri-Theisen
Copyright Notice:
notice: Sacker and Ranieri
Authorship on Application:
entire text: Barbara Sacker & Denise Ranieri-Theisen.
Names:
Barbara Sacker 1947-
Denise Ranieri-Theisen 1953-
Denise Ranieri Theisen
Ranieri.

Business Style

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002732706 / 1989-12-28
Date of Publication:
June 19, 1989
Date of Creation:
1989
Title:
Business Style : an image and communications program / by Barbara Sacker, Camille Fredrickson, Denise Ranieri-Thiesen.
Application Title:
Communications plus.
Other Title:
Communications plus
Copyright Claimant:
Barbara Sacker, Camille Fredrickson & Denise Ranieri-Thiesen
Names:
Barbara Sacker 1947-
Camille Fredrickson 1953-
Denise Ranieri-Thiesen 1953-
Denise Ranieri Thiesen

Professional communications, for a change

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002847233 / 1990-06-16
Date of Publication:
April 5, 1990
Date of Creation:
1989
Title:
Professional communications, for a change / Hans Johnsson.
Copyright Claimant:
Prentice-Hall International (UK) Ltd.
Names:
Hans Johnsson
Prentice-Hall International (UK) Ltd.

Copyrights records by Prentice-Hall International (UK) Ltd.

Professional communication inventory

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002913617 / 1990-08-30
Date of Publication:
August 9, 1990
Date of Creation:
1990
Title:
Professional communication inventory / by Lawrence A. Pfaff, Michael C. Busch.
Application Title:
PCI.
Description:
folder.
Copyright Claimant:
Lawrence A. Pfaff and Michael C. Busch
Names:
Lawrence A. Pfaff 1950-
Michael C. Busch 1944-

One Step Up

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002991627 / 1990-12-27
Date of Publication:
December 4, 1990
Date of Creation:
1990
Title:
One Step Up / by Camille Fredrickson, Denise Ranieri-Theisen, Barbara Sicignano-Sacker.
Application Title:
Introduction to management skills.
Copyright Claimant:
Barbara Sacker, Camille Fredrickson, Denise Ranieri-Theisen
Names:
Camille Fredrickson 1952-
Barbara Sicignano-Sacker 1947-
Denise Ranieri-Theisen 1953-
Denise Ranieri Theisen
Barbara Sicignano Sacker (5 documents)
example document: Proofreading plus

Copyrights records by Sacker, Barbara Sicignano

Language Updates

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003038737 / 1990-12-27
Date of Publication:
January 18, 1989
Date of Creation:
1989
Title:
Language Updates.
Application Title:
Business grammar.
Copyright Note:
C.O. correspondence.
Description:
1 v.
Copyright Claimant:
Barbara Sacker
Authorship on Application:
Barbara Sacker.
Names:
Barbara Sacker 1947-

Professional development instructor's guide for Chase Manhattan Bank, N.A.

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003218015 / 1991-12-24
Date of Publication:
June 25, 1991
Date of Creation:
1991
Title:
Professional development instructor's guide for Chase Manhattan Bank, N.A. / by Camille Fredrickson, Donna Maxon, Denise Ranieri-Theisen, Barbara Sicignano-Sacker.
Application Title:
Professional development at Chase.
Copyright Claimant:
Camille Fredrickson, Donna Maxon, Denise Ranieri-Theisen & Barbara Sacker
Names:
Denise Raneri-Theisen 1953-
Barbara Sicignano-Sacker 1947-
Camille Fredrickson 1952-
Donna Maxon 1961-
Denise Ranieri Theisen
Barbara Sicignano Sacker

Ear to Ear professional telephone techniques

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003270262 / 1992-03-06
Date of Publication:
February 5, 1992
Date of Creation:
1992
Title:
Ear to Ear professional telephone techniques / Barbara Sicignano-Sacker and Denise Ranieri-Theisen.
Edition:
3rd ed.
Basis of Claim:
New Matter: additions, editing, revisions.
Previous Registration:
Prev. reg. 1988, TX 2-464-921 & 1986, TX 2-031-620.
Copyright Claimant:
Barbara Sacker, Denise Ranieri-Theisen
Notes:
Includes participant manual & instructor's guide.
Names:
Barbara Sicignano-Sacker 1947-
Denise Ranieri-Theisen 1953-
Barbara Sicignano Sacker
Barbara Sacker
Denise Ranieri Theisen

Professional communication

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003439457 / 1992-11-23
Date of Publication:
October 1, 1992
Date of Creation:
1992
Title:
Professional communication : the social perspective / edited by Nancy Roundy Blyler, Charlotte Thralls.
Copyright Claimant:
Sage Publications, Inc.
Names:
Nancy Roundy Blyler
Charlotte Thralls
Sage Publications, Inc. (1913 documents)
example document: Corrections at the crossroads

Copyrights records by Sage Publications, Inc.

Professional communication skills

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003493836 / 1993-01-11
Date of Publication:
February 1, 1991
Date of Creation:
1991
Title:
Professional communication skills : course content and outline / by Eugene O'Reilly.
Basis of Claim:
New Matter: entire text and compilation of sentences.
Previous Registration:
Appl. states Basic techniques of speech and voice therapy-traditional is preexisting material.
Description:
1 v.
Other Title:
Basic techniques of speech and voice therapy-traditional
Copyright Claimant:
Eugene O'Reilly, 1953-
Names:
Eugene O'Reilly 1953-

Professional communications in eye care

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003901366 / 1994-09-19
Date of Publication:
February 28, 1994
Date of Creation:
1993
Title:
Professional communications in eye care / Ellen Richter Ettinger ; foreword by Mack Lipkin, Jr.
Imprint:
Boston : Butterworth-Heinemann, c1994.
Description:
319 p.
Copyright Claimant:
Butterworth-Heinemann, a member of the Reed Elsevier Group
Names:
Ellen Richter Ettinger
Lipkin, Mack, Jr. (1 documents)
example document: Patient centered medical interviewing
Butterworth-Heinemann (455 documents)
example document: Basic electronics math

Copyrights records by Butterworth-Heinemann

One step up

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003965266 / 1994-12-30
Date of Publication:
October 7, 1994
Date of Creation:
1994
Title:
One step up.
Edition:
2nd ed.
Basis of Claim:
New Matter: additional material.
Previous Registration:
Prev. reg. 1990, TX 2-991-627.
Description:
Sheets in folder.
Copyright Claimant:
Barbara Sicignano-Sacker, 1947-, Camille Fredrickson, 1953-, & Donna Maxon, 1961-
Names:
Barbara Sicignano-Sacker 1947-
Camille Fredrickson 1953-
Donna Maxon 1961-
Barbara Sicignano Sacker

Language Updates--business grammar

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004312606 / 1996-06-03
Date of Publication:
January 5, 1996
Date of Creation:
1996
Title:
Language Updates--business grammar : participant manual.
Application Title:
Business grammar.
Edition:
2nd ed.
Basis of Claim:
New Matter: additions.
Previous Registration:
Prev. reg. 1990, TX 3-038-737.
Description:
1 v.
Other Title:
Business grammar
Copyright Claimant:
Barbara Sacker, 1947-, & Sharon McAfee, 1944-
Names:
Sharon McAfee 1944-
Barbara Sacker 1947-

Proofreading for professionals

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005208409 / 2000-05-09
Date of Publication:
February 14, 2000
Date of Creation:
2000
Title:
Proofreading for professionals / Gloria Asterino and Barbara Sicignano-Sacker.
Application Title:
Proofreading plus; Proofreading refresher.
Edition:
3rd ed.
Basis of Claim:
New Matter: additions.
Previous Registration:
Prev. reg. TX 4-294-635, 1996.
Description:
Kit.
Other Title:
Proofreading plus
Proofreading refresher
Copyright Claimant:
Gloria Asterino, 1935-, & Barbara Sicignano-Sacker, 1947-
Names:
Barbara Sicignano-Sacker 1947-
Barbara Sicignano Sacker (5 documents)
example document: Proofreading plus
Gloria Asterino 1935-

Professional communication and documentation for travelers

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005941106 / 2003-11-17
Date of Publication:
August 11, 2003
Date of Creation:
2003
Title:
Professional communication and documentation for travelers : safe, effective, and legal / presented by RN.com.
Description:
60 p.
Copyright Claimant:
AMN Healthcare, Inc. (employer for hire)
Names:
RN.com
AMN Healthcare, Inc.

Copyrights records by AMN Healthcare, Inc.

Professional communications

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006165383 / 2005-04-15
Date of Publication:
January 5, 2005
Date of Creation:
2005
Title:
Professional communications : a handbook for civil engineers.
Copyright Claimant:
American Society of Civil Engineers
Notes:
Cataloged from appl. only.
Authorship on Application:
text: Heather Silyn-Roberts.
Names:
Heather Silyn Roberts
Heather Silyn-Roberts
American Society of Civil Engineers (828 documents)
example document: 1979 International Air Transportation Conference

Copyrights records by American Society of Civil Engineers

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible. Multiple persons can share the same name.