Everyone's role in satisfying service customers ; "Hows and whys" of new vehicle inspection and delivery





Electric spark selection

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000010535 / 1978-05-18
Date of Publication:
May 17, 1978
Date of Creation:
1978
Title:
Electric spark selection.
Series:
1978 Cadillac service roundtable ; March 1978
Imprint:
[s.l.] : Cadillac, [19--]
Description:
1 sound filmstrip cassette, 1 summary booklet.
Other Title:
1978 Cadillac service roundtable ; March 1978
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Notes:
At head of title on filmstrip: Cadillac Motor Car Division, General Motors Corporation.
On filmstrip: A Cadillac Service Roundtable presentation.
Authorship on Application:
Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
Cadillac Service Roundtable (5 documents)
example document: The New generation of transmissions

Copyrights records by Cadillac Service Roundtable


General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: Symptoms, systems, and diagnosis. By General Motors Corporation

Copyrights records by General Motors Corporation. Cadillac Motor Car Division


Cadillac Motor Car Division, General Motors Corporation.

Copyrights records by Cadillac Motor Car Division, General Motors Corporation.



Diesel Seville

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000018957 / 1978-10-11
Date of Publication:
October 3, 1978
Date of Creation:
1978
Title:
Diesel Seville.
Series:
1978 Cadillac service roundtable ; Aug. 1978
Imprint:
[s.l.] : Cadillac, c1978.
Description:
1 sound filmstrip cassette, 1 summary booklet.
Other Title:
1978 Cadillac service roundtable ; Aug. 1978
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Notes:
At head of title on filmstrip: Cadillac Motor Car Division, General Motors Corporation.
On filmstrip: a Cadillac Service Roundtable presentation.
Authorship on Application:
Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 35, no. 4, Apr. 1961
Cadillac Service Roundtable (5 documents)
example document: In the first place
Cadillac Motor Car Division, General Motors Corporation.

Cadillac service roundtable--"In the middle"

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000026225 / 1979-03-02
Date of Publication:
February 20, 1979
Date of Creation:
1979
Title:
Cadillac service roundtable--"In the middle" : the service advisor : Jan. 1979.
Imprint:
[s.l. : s.n.], c1979.
Description:
1 sound filmstrip cartridge.
Other Title:
In the middle
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Authorship on Application:
Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 37, no. 3, Mar. 1963
Cadillac Motor Car Division, General Motors Corporation.

1979 selected service subjects

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000044371 / 1979-06-13
Date of Publication:
June 4, 1979
Date of Creation:
1979
Title:
1979 selected service subjects.
Copyright Note:
C.O. correspondence.
Series:
1979 Cadillac service roundtable ; Apr. 1979
Imprint:
[s.l.] : Cadillac, c1979.
Description:
1 sound filmstrip cassette, 1 summary booklet.
Other Title:
1979 Cadillac service roundtable ; Apr. 1979
Selected service subjects.
Cadillac service roundtable
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Notes:
Filmstrip damaged.
Title on filmstrip label: Selected service subjects.
Series title on filmstrip: Cadillac service roundtable.
Authorship on Application:
Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division.
Cadillac Motor Car Division, General Motors Corporation.

1980 systems preview

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000049685 / 1979-08-30
Date of Publication:
August 24, 1979
Date of Creation:
1979
Title:
1980 systems preview.
Series:
1979 Cadillac service roundtable ; July 1979
Imprint:
[s.l. : s.n.], c1979.
Description:
1 sound filmstrip cassette, 1 summary booklet.
Other Title:
1979 Cadillac service roundtable ; July 1979
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Authorship on Application:
filmstrip ill., printed & recorded literary material: Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 36, no. 7, July 1962
Cadillac Motor Car Division, General Motors Corporation.

1981 power trains

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000080928 / 1980-09-19
Date of Publication:
August 20, 1980
Date of Creation:
1980
Title:
1981 power trains / Cadillac Service Roundtable.
Copyright Note:
C.O. correspondence.
Series:
1980 Cadillac service roundtable ; 80-6
Imprint:
[s.l.] : Cadillac Motor Car Division, General Motors Corp., c1980.
Description:
1 sound filmstrip cassette.
Other Title:
1980 Cadillac service roundtable ; 80-6
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Authorship on Application:
filmstrip, ill., literary material as printed & literary material as recorded: Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
Cadillac Service Roundtable
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: 1962 Cadillac shop manual. By Bert L. Morgan, employee for hire of General Motors Corporation
Cadillac Motor Car Division, General Motors Corporation.

Torque converter clutch and theft deterrent system

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000082513 / 1980-09-19
Date of Publication:
February 14, 1980
Date of Creation:
1980
Title:
Torque converter clutch and theft deterrent system.
Application Title:
200C torque converter clutch and 1980 theft deterrent system.
Copyright Note:
C.O. correspondence.
Series:
1980 Cadillac service roundtable ; 80-3
Imprint:
[Detroit] : Cadillac, 1980.
Description:
1 sound filmstrip cartridge.
Other Title:
1980 Cadillac service roundtable ; 80-3
Torque converter clutch in 200C turbo hydra-matic transmission and 1980 theft deterrent system.
Cadillac service roundtable ; [80-3]
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Notes:
Title on filmstrip: Torque converter clutch in 200C turbo hydra-matic transmission and 1980 theft deterrent system.
Variant series title on filmstrip: Cadillac service roundtable ; [80-3]
Authorship on Application:
filmstrip ill., printed & recorded literary material: Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: Cadillac master parts list. By General Motors Corporation
Cadillac Motor Car Division, General Motors Corporation.

Everyone's role in satisfying service customers ; "Hows and whys" of new vehicle inspection and delivery

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000169803 / 1983-03-11
Date of Publication:
August 1, 1982
Date of Creation:
1982
Title:
Everyone's role in satisfying service customers ; "Hows and whys" of new vehicle inspection and delivery.
Imprint:
[Southfield, Mich.] : Sandy Corp., c1982.
Description:
1 videodisc (50 min.) : sd., col. ; 12 in. + printed material.
Variant title:
Everyone's role in satisfying service customers
Other Title:
"Hows and whys" of new vehicle inspection and delivery.
Cadillac roundtable--everyone's role in satisfying service customers
Cadillac roundtable--hows and whys of new vehicle inspection and delivery.
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Notes:
Produced by Sandy Corporation.
Intended audience: Dealership personnel.
Deposit includes description (1 p.) with the titles: Cadillac roundtable--everyone's role in satisfying service customers & Cadillac roundtable--hows and whys of new vehicle inspection and delivery.
Authorship on Application:
Sandy Corporation, employer for hire.
Names:
Sandy Corporation.

Copyrights records by Sandy Corporation.


General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: 1981 diesel engine service update
Cadillac Motor Car Division, General Motors Corporation.

Cadillac service roundtable release

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000431972 / 1989-09-28
Date of Publication:
September 5, 1989
Date of Creation:
1989
Title:
Cadillac service roundtable release : no. 1 & 2, 1990 new product service highlights.
Application Title:
New product service highlights.
Description:
2 videocassettes (VHS) : sd., col. ; 1/2 in. + sheets.
Variant title:
Cadillac service roundtable release : no. 1 & 2
Other Title:
1990 new product service highlights
New product service highlights
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Authorship on Application:
videoscripting and supplementary printed materials: Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: Service in the sixties. By General Motors Corporation
Cadillac Motor Car Division, General Motors Corporation.

Batteries and charging systems ; Vibration theory and diagnosis

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000434102 / 1989-02-22
Date of Publication:
January 25, 1989
Date of Creation:
1989
Title:
Batteries and charging systems ; Vibration theory and diagnosis.
Copyright Note:
C.O. correspondence.
Series:
Cadillac service roundtable program ; no. 3-4
Description:
1 kit.
Variant title:
Batteries and charging systems
Other Title:
Vibration theory and diagnosis
Cadillac service roundtable program ; no. 3-4
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division
Cadillac Motor Car Division, General Motors Corporation.

Allante phase II tops

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000504879 / 1991-01-09
Date of Publication:
May 1, 1990
Date of Creation:
1990
Title:
Allante phase II tops : [no.] RT90/5-6.
Application Title:
1990 diagnostics.
Copyright Note:
C.O. correspondence.
Series:
Cadillac service roundtable program
Description:
1 kit.
Variant title:
Allante phase II tops : [no.] RT90/5-6
Other Title:
Cadillac service roundtable program
1990 diagnostics
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division

1992 new product service highlights

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000536242 / 1991-08-16
Date of Publication:
August 9, 1991
Date of Creation:
1991
Title:
1992 new product service highlights.
Series:
Cadillac service roundtable program ; RT-91-5/6
Description:
1 videocassette.
Other Title:
Cadillac service roundtable program ; RT-91-5/6
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman supplement. By Jack J. Waina, employee for hire of General Motors Corporation

1993 Allante technical highlights ; 1992 Eldorado & Seville astroroof system

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000565357 / 1992-04-27
Date of Publication:
April 6, 1992
Date of Creation:
1992
Title:
1993 Allante technical highlights ; 1992 Eldorado & Seville astroroof system.
Series:
Cadillac service roundtable program ; vols. RT92-3/2-4
Description:
2 videocassettes ; 1/2 in. + printed materials.
Variant title:
1993 Allante technical highlights
Other Title:
1992 Eldorado & Seville astroroof system
Cadillac service roundtable program ; vols. RT92-3/2-4
Allante technical highlights
Eldorado & Seville astroroof system
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: In the first place

New vehicle inspection/gold key delivery ; 1991-92 E/K lead/pull torque steer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000605648 / 1993-01-08
Date of Publication:
December 21, 1992
Date of Creation:
1992
Title:
New vehicle inspection/gold key delivery ; 1991-92 E/K lead/pull torque steer service.
Series:
Cadillac service roundtable program
Description:
2 videocassettes ; 1/2 in.
Variant title:
New vehicle inspection/gold key delivery
Other Title:
1991-92 E/K lead/pull torque steer service
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 36, no. 1, Jan. 1962

Reducing comebacks, a strategy of teamwork ; Correcting wind conditions on '93 Fleetwoods

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000646033 / 1993-06-18
Date of Publication:
June 9, 1993
Date of Creation:
1993
Title:
Reducing comebacks, a strategy of teamwork ; Correcting wind conditions on '93 Fleetwoods.
Copyright Note:
C.O. correspondence.
Series:
Cadillac service roundtable program ; vol. RT93-3 & RT93-4
Description:
2 videocassettes ; 1/2 in.
Variant title:
Reducing comebacks, a strategy of teamwork
Other Title:
Correcting wind conditions on '93 Fleetwoods
Cadillac service roundtable program ; vol. RT93-3 & RT93-4
Copyright Claimant:
Cadillac Motor Car Division
Authorship on Application:
motion picture & printed materials: Cadillac Motor Car Division, General Motors Corportion, employer for hire.
Names:
Cadillac Motor Car Division
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 35, no. 10, Oct. 1961

1994 new product highlights

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000688405 / 1994-01-13
Date of Publication:
December 20, 1993
Date of Creation:
1993
Title:
1994 new product highlights.
Series:
Cadillac service roundtable program ; vol. RT94-1 & RT94-2
Description:
2 videocassettes ; 1/2 in.
Other Title:
Cadillac service roundtable program ; vol. RT94-1 & RT94-2
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
Cadillac Motor Car Division
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: Intermittent stall diagnosis

Customers as partners

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000790375 / 1997-01-13
Date of Publication:
December 1, 1996
Date of Creation:
1996
Title:
Customers as partners.
Series:
Cadillac service roundtable program ; vol. RT96-10
Description:
Kit.
Other Title:
Cadillac service roundtable program ; vol. RT96-10
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
Cadillac Motor Car Division
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: 1981 diesel engine service update

Cadillac courtesy transportation process

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000850718 / 1997-05-14
Date of Publication:
May 9, 1997
Date of Creation:
1997
Title:
Cadillac courtesy transportation process.
Series:
Cadillac service roundtable program ; RT97-1
Description:
Kit.
Other Title:
Cadillac service roundtable program ; RT97-1
Copyright Claimant:
General Motors Corporation. Cadillac Motor Car Division
Authorship on Application:
motion picture & printed materials: Cadillac Motor Car Division, General Motors Corporation, employer for hire.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: Sound service. By General Motors Corporation

Hi-tech hi-touch training Cadillac roundtable, 1989

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002733201 / 1989-06-22
Date of Publication:
May 1, 1989
Date of Creation:
1989
Title:
Hi-tech hi-touch training Cadillac roundtable, 1989.
Application Title:
Cadillac service roundtable program.
Copyright Note:
C.O. correspondence.
Description:
kit.
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Notes:
Includes 2 videocassettes & support materials.
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 35, no. 10, Oct. 1961
Cadillac Motor Car Division, General Motors Corporation.

1991 Cadillac new product information manual

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003003266 / 1990-12-05
Date of Publication:
July 9, 1990
Date of Creation:
1990
Title:
1991 Cadillac new product information manual.
Description:
sheets.
Other Title:
Cadillac new product information manual
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 36, no. 7, July 1962
General Motors Corporation (2781 documents)
example document: Allison Transmissions powershift models T T 3420-1

Copyrights records by General Motors Corporation


Cadillac Motor Car Division, General Motors Corporation.

1991 Cadillac owner's literature

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003006548 / 1990-11-09
Date of Publication:
May 30, 1990
Date of Creation:
1990
Title:
1991 Cadillac owner's literature.
Application Title:
1991 Cadillac Deville owner's literature.
Basis of Claim:
New Matter: "additional and revised text & illustrations."
Copyright Note:
C.O. correspondence.
Description:
1 v.
Other Title:
Cadillac owner's literature
Cadillac Deville owner's literature
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division
General Motors Corporation (2781 documents)
example document: Parts catalog, Allison gas turbines, model 501-D22C
Cadillac Motor Car Division, General Motors Corporation.

High exhaust emissions diagnostics

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
TX0004537252 / 1997-09-29
Date of Publication:
September 12, 1997
Date of Creation:
1997
Title:
High exhaust emissions diagnostics.
Series:
Cadillac service roundtable program ; vol. RT97-3
Description:
1 v. + 1/2 in. videocassette ;
Other Title:
Cadillac service roundtable program ; vol. RT97-3
Copyright Claimant:
General Motors Corporation. Cadillac Motor Car Division
Names:
General Motors Corporation. Cadillac Motor Car Division

Fuel economy diagnostics

Type of Work:
Multimedia kit
Registration Number / Date:
TX0004563767 / 1997-08-12
Date of Publication:
July 30, 1997
Date of Creation:
1997
Title:
Fuel economy diagnostics.
Series:
Cadillac service roundtable program. vol. RT97-2
Description:
Kit.
Other Title:
Cadillac service roundtable program : vol. RT97-2
Copyright Claimant:
General Motors Corporation. Cadillac Motor Car Division
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: Cadillac master parts list. By General Motors Corporation

Completely satisfying the customer's intangible expectations

Type of Work:
Multimedia kit
Registration Number / Date:
TX0004610913 / 1997-11-05
Date of Publication:
October 23, 1997
Date of Creation:
1997
Title:
Completely satisfying the customer's intangible expectations.
Series:
Cadillac service roundtable program ; vol. RT92-5
Description:
Kit.
Other Title:
Cadillac service roundtable program ; vol. RT92-5
Copyright Claimant:
General Motors Corporation. Cadillac Motor Car Division
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: A Real brake for safety. By General Motors Corporation

1999 new product review

Type of Work:
Multimedia kit
Registration Number / Date:
TX0004793207 / 1998-10-01
Date of Publication:
September 18, 1998
Date of Creation:
1998
Title:
1999 new product review.
Series:
Cadillac service roundtable program ; vol. RT98-NP
Description:
Kit.
Other Title:
Cadillac service roundtable program ; vol. RT98-NP
New product review
Copyright Claimant:
General Motors Corporation. Cadillac Motor Car Division
Names:
General Motors Corporation. Cadillac Motor Car Division

Cadillac ... electrical troubleshooting manual

Title:
Cadillac ... electrical troubleshooting manual.
Serial Publication Year:
1981
Imprint:
Detroit : The Department.
Description:
print material.
Frequency:
Frequency unknown.
Description based on:
1982 issue.
Copyright Claimant:
Cadillac Motor Car Division, General Motors Corporation
Names:
General Motors Corporation. Cadillac Motor Car Division (103 documents)
example document: The Cadillac serviceman. Vol. 35, no. 2, Feb. 1961
General Motors Corporation. Cadillac Motor Car Division. Service Department
Cadillac Motor Car Division, General Motors Corporation.
Service Department, Cadillac Motor Car Division, General Motors Corporation.

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