Front office--upselling and suggestive selling supervisor's guide



Front office operations

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000061932 / 1978-06-01
Date of Publication:
February 1, 1978
Date of Creation:
1978
Title:
Front office operations : student assignment booklet, 5778A-E.
Imprint:
[s.l.] : International Correspondence Schools, c1978.
Description:
60 p.
Copyright Claimant:
Intext, Inc.
Names:
Intext, Inc. (512 documents)
example document: Preventive maintenance

Copyrights records by Intext, Inc.

Front office operations

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000144174 / 1978-11-09
Date of Publication:
October 27, 1978
Date of Creation:
1978
Title:
Front office operations : student assignment booklet : [no.] 5778A-E.
Imprint:
[s.l.] : International Correspondence Schools, c1978.
Description:
60 p.
Copyright Claimant:
Intext, Inc.
Names:
Intext, Inc. (512 documents)
example document: Practical English

Front office seminar

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000740647 / 1981-06-05
Date of Publication:
May 20, 1981
Date of Creation:
1981
Title:
Front office seminar : instructor's guide / [editor, Karen Newton].
Copyright Note:
C.O. correspondence.
Imprint:
East Lansing, Mich. : The Institute, c1981.
Description:
1 v.
Variant title:
Front office seminar : instructor's guide
Copyright Claimant:
The Educational Institute of the American Hotel & Motel Association
Authorship on Application:
entire text: Educational Institute of the American Hotel & Motel Association, employer for hire.
Names:
Karen Newton (8 documents)
example document: Supervision seminar

Copyrights records by Newton, Karen

American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Basic sanitation

Copyrights records by American Hotel & Motel Association. Educational Institute, East Lansing, Mich.

Front office procedures

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000849555 / 1982-02-08
Date of Publication:
January 6, 1982
Date of Creation:
1982
Title:
Front office procedures.
Description:
1 v.
Copyright Claimant:
Educational Institute of the American Hotel and Motel Association
Notes:
Instructor's guide.
Names:
American Hotel and Motel Association. Educational Institute, East Lansing, Mich.

Copyrights records by American Hotel and Motel Association. Educational Institute, East Lansing, Mich.

Educational Institute of the American Hotel and Motel Association

Copyrights records by Educational Institute of the American Hotel and Motel Association

Front office procedures

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000849558 / 1982-02-08
Date of Publication:
December 31, 1981
Date of Creation:
1981
Title:
Front office procedures : student certification manual.
Description:
129 p.
Copyright Claimant:
Educational Institute of the American Hotel and Motel Association
Names:
American Hotel and Motel Association. Educational Institute, East Lansing, Mich.

Front office operations

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001654869 / 1985-05-14
Date of Publication:
February 22, 1985
Date of Creation:
1985
Title:
Front office operations : student assignment booklet : 5778A-E3.
Edition:
Ed. 3.
Copyright Note:
C.O. correspondence.
Imprint:
[S.l. : s.n.], c1985.
Description:
60 p.
Copyright Claimant:
Intext, Inc.
Names:
Intext, Inc. (512 documents)
example document: Wiring electrical components

Front office--guest relations supervisor's guide

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002092185 / 1987-01-27
Date of Publication:
October 20, 1986
Date of Creation:
1986
Title:
Front office--guest relations supervisor's guide.
Imprint:
East Lansing, Mich. : Educational Institute of the American Hotel & Motel Assn., c1986.
Description:
1 v.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of the American Hotel & Motel Association, employer for hire.
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Housekeeping

Front office--guest relations employee's manual

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002092186 / 1987-01-27
Date of Publication:
October 20, 1986
Date of Creation:
1986
Title:
Front office--guest relations employee's manual.
Imprint:
East Lansing, Mich. : Educational Institute of the American Hotel & Motel Assn., c1986.
Description:
11 p. : ill.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of the American Hotel & Motel Association, employer for hire.
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Hospitality industry computer systems

Front office--upselling and suggestive selling supervisor's guide

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002092187 / 1987-01-27
Date of Publication:
October 20, 1986
Date of Creation:
1986
Title:
Front office--upselling and suggestive selling supervisor's guide.
Imprint:
East Lansing, Mich. : Educational Institute of the American Hotel & Motel Assn., c1986.
Description:
1 v.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of the American Hotel & Motel Association, employer for hire.
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Food purchasing management

Front office--upselling and suggestive selling employee's manual

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002092188 / 1987-01-27
Date of Publication:
October 20, 1986
Date of Creation:
1986
Title:
Front office--upselling and suggestive selling employee's manual.
Imprint:
East Lansing, Mich. : Educational Institute of the American Hotel & Motel Assn., c1986.
Description:
13 p. : ill.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of the American Hotel & Motel Association, employer for hire.
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Human relations/supervisory development I

Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002155036 / 1987-01-27
Date of Publication:
October 20, 1986
Date of Creation:
1986
Title:
Front office : handling guest complaints : supervisor's guide.
Description:
folder.
Variant title:
Front office : handling guest complaints
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (68 documents)
example document: Front office procedures

Copyrights records by American Hotel & Motel Association. Educational Institute

Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002155401 / 1987-01-27
Date of Publication:
October 20, 1986
Date of Creation:
1986
Title:
Front office : handling guest complaints : employee's manual.
Description:
11 p.
Variant title:
Front office : handling guest complaints
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (68 documents)
example document: Hospitality industry computer systems
Educational Institute of the American Hotel & Motel Association. (42 documents)
example document: Tourism and the hospitality industry

Copyrights records by Educational Institute of the American Hotel & Motel Association.

Front office procedures

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002419037 / 1988-10-04
Date of Publication:
September 14, 1988
Date of Creation:
1988
Title:
Front office procedures : student certification manual.
Edition:
[2nd ed.]
Basis of Claim:
New Matter: "reflects reorganization of material, new emphasis on computers and new appendix."
Previous Registration:
Prev. reg. 1985, TX 1-521-241.
Description:
105 p.
Variant title:
Front office procedures : student certification manual
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Reducing liability costs in the lodging industry

Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002805758 / 1990-04-03
Date of Publication:
February 28, 1990
Date of Creation:
1990
Title:
Front office : registering the guest : supervisor's guide.
Description:
1 v.
Variant title:
Front office : registering the guest
Copyright Claimant:
the Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Front office--guest relations

Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002805759 / 1990-04-03
Date of Publication:
February 28, 1990
Date of Creation:
1990
Title:
Front office : registering the guest : employee's manual.
Description:
1 v.
Variant title:
Front office : registering the guest
Copyright Claimant:
the Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (78 documents)
example document: Housekeeping

Front office procedures

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003180231 / 1991-10-29
Date of Publication:
October 7, 1991
Date of Creation:
1991
Title:
Front office procedures : instructor's guide.
Basis of Claim:
New Matter: revisions & additions.
Previous Registration:
Prev. reg. 4Oct91, TX 2-420-373.
Description:
sheets.
Variant title:
Front office procedures : instructor's guide.
Copyright Claimant:
Educational Institute of the AH & MA
Names:
American Hotel & Motel Association. Educational Institute (68 documents)
example document: Hospitality law
Educational Institute of the AH & MA. (2 documents)
example document: Hospitality today

Front office operations guide

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003232153 / 1991-12-16
Date of Publication:
February 1, 1990
Date of Creation:
1990
Title:
Front office operations guide.
Basis of Claim:
New Matter: "revisions to text."
Description:
1 v.
Copyright Claimant:
Computerized Lodging Systems, Inc.
Names:
Computerized Lodging Systems, Inc. (2 documents)
example document: Electronic mail

Front office procedures

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003331370 / 1992-07-01
Date of Publication:
October 7, 1991
Date of Creation:
1991
Title:
Front office procedures : student manual.
Edition:
[3rd ed.]
Basis of Claim:
New Matter: "revisions and additional information."
Previous Registration:
Prev. reg. 4Oct88, TX 2-419-037.
Copyright Claimant:
Educational Institute of the AH & MA
Names:
Educational Institute

Copyrights records by Educational Institute

American Hotel & Motel Association. Educational Institute (68 documents)
example document: Front office--upselling and suggestive selling

Front office quality service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003503124 / 1993-02-08
Date of Publication:
January 15, 1993
Date of Creation:
1993
Title:
Front office quality service : exceeding guest expectations : trainer's guide.
Edition:
[Best Western version]
Basis of Claim:
New Matter: "abridgement of earlier work."
Previous Registration:
Prev. reg. 1992.
Description:
16 p.
Variant title:
Front office quality service : exceeding guest expectations
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
Educational Institute
American Hotel & Motel Association. Educational Institute (68 documents)
example document: Hospitality law

Front office quality service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003503125 / 1993-02-08
Date of Publication:
January 15, 1993
Date of Creation:
1993
Title:
Front office quality service : from check-in to check-out : trainer's guide.
Edition:
[Best Western version]
Basis of Claim:
New Matter: "abridgement of earlier work."
Previous Registration:
Prev. reg. 1992.
Description:
23 p.
Variant title:
Front office quality service : from check-in to check-out
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
Educational Institute (8 documents)
example document: The lodging and food service industry
American Hotel & Motel Association. Educational Institute (68 documents)
example document: Managing front office operations

Front office simulation

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003849107 / 1994-08-22
Date of Publication:
July 21, 1994
Date of Creation:
1994
Title:
Front office simulation : DOS version 3.12.
Description:
2 computer disks + 36 p.
Variant title:
Front office simulation : DOS version 3.12
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Notes:
Computer program.
Names:
Educational Institute (8 documents)
example document: Hospitality industry computer systems
American Hotel & Motel Association. Educational Institute (68 documents)
example document: Managing front office operations

Front office simulation, Windows 1.0

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TX0004044188 / 1995-07-05
Date of Publication:
May 23, 1995
Date of Creation:
1995
Title:
Front office simulation, Windows 1.0.
Description:
4 computer disks and documentation.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Assocation (Educational Institute of AH&MA)
Names:
Educational Institute of the American Hotel & Motel Assocation
Educational Institute of AH&MA (3 documents)
example document: Food safety the HACCP way

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Front office management

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004049664 / 1995-04-04
Date of Publication:
July 1, 1994
Date of Creation:
1994
Title:
Front office management : student manual.
Edition:
4th ed.
Description:
61 p.
Copyright Claimant:
National Restaurant Association. Educational Foundation
Names:
National Restaurant Association. Educational Foundation (51 documents)
example document: Introduction to the hospitality industry

Copyrights records by National Restaurant Association. Educational Foundation

Front office management and operations

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004225852 / 1996-02-28
Date of Publication:
October 19, 1995
Date of Creation:
1994
Title:
Front office management and operations / Linsley T. DeVeau, Patricia M. DeVeau, Nestor DeJ. Portocarrero, Marcel Escoffier.
Imprint:
Upper Saddle River, NJ : Prentice Hall, c1996.
Description:
362 p.
Copyright Claimant:
Prentice Hall, Inc.
Names:
Patricia M. DeVeau
Nestor DeJ. Portocarrero (1 documents)
example document: Financial accounting for hospitality management
Linsley T. DeVeau
Marcel Escoffier
Prentice Hall, Inc. (1339 documents)
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Front office operation and management

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005493114 / 2002-03-20
Date of Publication:
December 20, 2001
Date of Creation:
2001
Title:
Front office operation and management / Ahmed Ismail.
Edition:
1st ed.
Imprint:
Albany : Thomson Learning, c2001.
Description:
1 v.
Copyright Claimant:
Delmar Learning
Names:
Ahmed Ismail
Delmar Learning (226 documents)
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Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000133254 / 1983-08-02
Date of Creation:
1983
Title:
Front office / by Chris Fritz.
Description:
1 v.
Copyright Claimant:
Chris Fritz
Names:
Chris Fritz 1947-

Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000167216 / 1984-07-27
Date of Creation:
1984
Title:
Front office / by Gil Swalls [i.e. Gilbert Ray Swalls]
Description:
1 v.
Copyright Claimant:
Gil Swalls
Names:
Gilbert Ray Swalls 1955-
Gil Swalls

Front office

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000694433 / 1995-06-19
Date of Creation:
1995
Title:
Front office.
Description:
16 p.
Copyright Claimant:
Judy M. Shoemaker, 1949-
Names:
Judy M. Shoemaker 1949-
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