I*STAR examination for AAPA 273--Annuity principles and products--form A, starting March 1, 2004



Foundations of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005377188 / 2000-09-19
Date of Publication:
May 3, 2000
Date of Creation:
2000
Title:
Foundations of customer service : ACS 100.
Application Title:
May 2000 examination for ACS 100-Foundations of customer service.
Basis of Claim:
New Matter: new text.
Previous Registration:
Preexisting material: Customer service in insurance, Principles and practices, 2nd edition & Customer service in insurance: improving your skills, 2nd edition.
Copyright Note:
C.O. correspondence.
Description:
21 p.
Variant title:
Foundations of customer service : ACS 100
Other Title:
Customer service in insurance: improving your skills, 2nd edition
May 2000 examination for ACS 100-Foundations of customer service
Customer service in insurance
Principles and practices, 2nd edition
Copyright Claimant:
LOMA
Names:
LOMA (438 documents)
example document: The human body

Copyrights records by LOMA

Foundations of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005875518 / 2003-12-09
Date of Publication:
August 6, 2003
Date of Creation:
2003
Title:
Foundations of customer service : ACS 100.
Application Title:
Special examination for ACS 100-foundations of customer service.
Basis of Claim:
New Matter: additions, compilation and translation into Chinese.
Description:
3 v.
Variant title:
Foundations of customer service : ACS 100.
Other Title:
Special examination for ACS 100-foundations of customer service.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Customer relationship management special exam

Copyrights records by Life Office Management Association, Inc.

LOMA (438 documents)
example document: Group insurance course manual

LOMASelect-service index

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005880098 / 2003-12-17
Date of Publication:
August 4, 2003
Date of Creation:
2003
Title:
LOMASelect-service index.
Application Title:
Service index.
Description:
Web site.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Notes:
Printout (screen displays) only deposited.
Names:
LOMA (438 documents)
example document: Achieving excellence in service
Life Office Management Association, Inc. (414 documents)
example document: Life and health insurance law

[November 2003 examination LOMA 320--life and health insurance marketing]

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005907504 / 2003-02-18
Date of Publication:
November 4, 2003
Date of Creation:
2003
Title:
[November 2003 examination LOMA 320--life and health insurance marketing]
Language:
Chinese only.
Basis of Claim:
New Matter: traditional Chinese translation.
Previous Registration:
Preexisting material: English edition exam: November 2003 examination LOMA 320--life and health insurance marketing.
Description:
23 p.
Other Title:
English edition exam: November 2003 examination LOMA 320--life and health insurance marketing.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Notes:
Title from appl.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Customer relationship management
LOMA (438 documents)
example document: Toward better grammar

[November 2003 examination LOMA 320--life and health insurance marketing]

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005907505 / 2003-02-18
Date of Publication:
November 4, 2003
Date of Creation:
2003
Title:
[November 2003 examination LOMA 320--life and health insurance marketing]
Language:
Chinese only.
Basis of Claim:
New Matter: simplified Chinese translation.
Previous Registration:
Preexisting material: English edition exam: November 2003 examination LOMA 320--life and health insurance marketing.
Description:
23 p.
Other Title:
English edition exam: November 2003 examination LOMA 320--life and health insurance marketing.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Notes:
Title from appl.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Student guide for Life & health insurance law, second edition
LOMA (438 documents)
example document: Insurance company operations

Legal aspects of life and health insurance (US)

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909566 / 2004-02-18
Date of Publication:
November 6, 2003
Date of Creation:
2003
Title:
Legal aspects of life and health insurance (US) : FLMI 310.
Application Title:
November 2003 examination for FLMI 310--legal aspects of life and health insurance (US)
Language:
Booklets in English & simplified Chinese.
Basis of Claim:
New Matter: additional text.
Description:
2 v.
Variant title:
Legal aspects of life and health insurance (US) : FLMI 310
Other Title:
November 2003 examination for FLMI 310--legal aspects of life and health insurance (US)
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Life and health insurance marketing
LOMA (438 documents)
example document: The Americans with Disabilities Act

Annuity systems and administration

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909570 / 2004-02-18
Date of Publication:
November 3, 2003
Date of Creation:
2003
Title:
Annuity systems and administration : AAPA 303.
Application Title:
November 2003 examination for AAPA 303--annuity systems and administration.
Basis of Claim:
New Matter: additional text.
Description:
14 p.
Variant title:
Annuity systems and administration : AAPA 303
Other Title:
November 2003 examination for AAPA 303--annuity systems and administration
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Regulatory compliance
LOMA (438 documents)
example document: Regulatory compliance

Customer contacts

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909572 / 2004-02-18
Date of Publication:
November 3, 2003
Date of Creation:
2003
Title:
Customer contacts : strategies and operations : PCS 392.
Application Title:
November 2003 examination for PCS 392--customer contacts : strategies and operations.
Basis of Claim:
New Matter: additional text.
Description:
21 p.
Variant title:
Customer contacts : strategies and operations : PCS 392
Other Title:
November 2003 examination for PCS 392--customer contacts : strategies and operations
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Accounting and financial reporting in life and health insurance companies
LOMA (438 documents)
example document: Management principles and practices

Customer behavior

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909573 / 2004-02-18
Date of Publication:
November 5, 2003
Date of Creation:
2003
Title:
Customer behavior : PCS 391.
Application Title:
November 2003 examination for PCS 391--customer behavior.
Basis of Claim:
New Matter: additional text.
Description:
20 p.
Variant title:
Customer behavior : PCS 391
Other Title:
November 2003 examination for PCS 391--customer behavior
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Life and health insurance law, seventh edition
LOMA (438 documents)
example document: Life and health insurance law

Underwriting life and health insurance

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909574 / 2004-02-18
Date of Publication:
November 5, 2003
Date of Creation:
2003
Title:
Underwriting life and health insurance : UND 386.
Application Title:
November 2003 examination for UND 386--underwriting life and health insurance.
Basis of Claim:
New Matter: additional text.
Description:
15 p.
Variant title:
Underwriting life and health insurance : UND 386
Other Title:
November 2003 examination for UND 386--underwriting life and health insurance
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Instructor's kit for course 301, Insurance administration
LOMA (438 documents)
example document: Fundamentos de servicio al cliente

Managing for solvency and profitability in life insurance companies

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909575 / 2004-02-18
Date of Publication:
November 7, 2003
Date of Creation:
2003
Title:
Managing for solvency and profitability in life insurance companies : FLMI 371.
Application Title:
November 2003 examination for FLMI 371--managing for solvency and profitability in life insurance companies.
Basis of Claim:
New Matter: additional text.
Description:
17 p.
Variant title:
Managing for solvency and profitability in life insurance companies : FLMI 371
Other Title:
November 2003 examination for FLMI 371--managing for solvency and profitability in life insurance companies
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Administrasi asuransi, edisi kedua
LOMA (438 documents)
example document: Test preparation guide for LOMA 286

Medical and dental aspects of claims

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005909579 / 2004-02-18
Date of Publication:
November 3, 2003
Date of Creation:
2003
Title:
Medical and dental aspects of claims : ICA C1.
Application Title:
November 2003 examination for ICA C1--medical and dental aspects of claims.
Basis of Claim:
New Matter: additional text.
Description:
15 p.
Variant title:
Medical and dental aspects of claims : ICA C1
Other Title:
November 2003 examination for ICA C1--medical and dental aspects of claims
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
LOMA (438 documents)
example document: Information management in insurance companies, FLMI 340
Life Office Management Association, Inc. (414 documents)
example document: Test preparation guide for LOMA 286

ACS 100 instructor's kit

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005913775 / 2004-01-14
Date of Publication:
July 1, 2003
Date of Creation:
2003
Title:
ACS 100 instructor's kit : foundations of customer service.
Basis of Claim:
New Matter: new text.
Previous Registration:
Some material preexisting.
Description:
CD-ROM.
Variant title:
ACS 100 instructor's kit : foundations of customer service
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Test preparation guide for LOMA 356
LOMA (438 documents)
example document: Test preparation guide for ICA-C1

Legal aspects of life insurance and health insurance (US)

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005914678 / 2003-12-09
Date of Publication:
August 7, 2003
Date of Creation:
2000
Title:
Legal aspects of life insurance and health insurance (US) : August 2003 examination series.
Application Title:
Special examination for FLMI 310--legal aspects of life and health insurance (US)
Basis of Claim:
New Matter: new text.
Previous Registration:
Preexisting material: Life and health insurance law textbook.
Series:
Fellow, Life Management Institute (FLMI) LOMA insurance education program ; FLMI 310
Description:
18 p.
Other Title:
Fellow, Life Management Institute (FLMI) LOMA insurance education program ; FLMI 310
Special examination for FLMI 310--legal aspects of life and health insurance (US)
FLMI 310
Life and health insurance law
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: The Americans with Disabilities Act
LOMA (438 documents)
example document: Insurance administration

Managing for solvency and profitability in life insurance companies

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005914679 / 2003-12-09
Date of Publication:
August 8, 2003
Date of Creation:
2001
Title:
Managing for solvency and profitability in life insurance companies : August 2003 examination series.
Application Title:
Special examination for FLMI 371--managing for solvency and profitability in life insurance companies.
Basis of Claim:
New Matter: new text.
Previous Registration:
Preexisting material: Design for life insurance and annuities & Capital management for insurance companies textbooks.
Series:
Fellow, Life Management Institute (FLMI) LOMA insurance education program ; FLMI 371
Description:
17 p.
Other Title:
Fellow, Life Management Institute (FLMI) LOMA insurance education program ; FLMI 371
Special examination for FLMI 371--managing for solvency and profitability in life insurance companies
FLMI 371
Design for life insurance and annuities
Capital management for insurance companies
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Information management in insurance companies, FLMI 340
LOMA (438 documents)
example document: Test preparation guide for LOMA 311

I*STAR examination for French LOMA 361

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005914744 / 2004-02-18
Date of Publication:
November 1, 2002
Date of Creation:
2002
Title:
I*STAR examination for French LOMA 361 : comptabilite et declarations financieres de compaignies d'assurances de personnes : form B, starting November 1, 2002.
Language:
French only.
Description:
29 p.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA) French translation.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Life and health insurance law, sixth edition
LOMA (438 documents)
example document: Regulatory compliance

I*STAR examination for French LOMA 330

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005914745 / 2004-02-18
Date of Publication:
October 1, 2003
Date of Creation:
2003
Title:
I*STAR examination for French LOMA 330 : gestion des organisations : principes et pratiques : form B, starting October 1, 2003.
Language:
French only.
Description:
32 p.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA) French translation.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Utilisation de la statistique dans la gestion de l'information
LOMA (438 documents)
example document: Life and health insurance law

Financial aspects of annuities

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005916390 / 2004-02-18
Date of Publication:
November 4, 2003
Date of Creation:
2003
Title:
Financial aspects of annuities : AAPA 313 : November 2003 examination series.
Basis of Claim:
New Matter: additional text.
Description:
15 p.
Variant title:
Financial aspects of annuities : AAPA 313
Other Title:
November 2003 examination series
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Life and health insurance marketing
LOMA (438 documents)
example document: Le service a la clientele en assurance

Accounting and financial reporting in life and health insurance companies

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005916393 / 2004-02-18
Date of Publication:
November 6, 2003
Date of Creation:
2003
Title:
Accounting and financial reporting in life and health insurance companies : FLMI 361 : November 2003 examination series.
Basis of Claim:
New Matter: additional text.
Description:
18 p.
Variant title:
Accounting and financial reporting in life and health insurance companies : FLMI 361
Other Title:
November 2003 examination series
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Financial services environment
LOMA (438 documents)
example document: Customer relationship management

Regulation and taxation of annuities

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005916394 / 2004-02-18
Date of Publication:
November 5, 2003
Date of Creation:
2003
Title:
Regulation and taxation of annuities : AAPA 323 : November 2003 examination series.
Basis of Claim:
New Matter: additional text.
Description:
15 p.
Variant title:
Regulation and taxation of annuities : AAPA 323
Other Title:
November 2003 examination series
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Regulatory compliance
LOMA (438 documents)
example document: Demographics in the 1990s and the life insurance industry

Annuity principles and products

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005916395 / 2004-02-18
Date of Publication:
November 6, 2003
Date of Creation:
2003
Title:
Annuity principles and products : AAPA 273 : November 2003 examination series.
Basis of Claim:
New Matter: additional text.
Description:
13 p.
Variant title:
Annuity principles and products : AAPA 273
Other Title:
November 2003 examination series
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Test preparation guide for LOMA 286
LOMA (438 documents)
example document: Insurance company operations special exam

Marketing, distribution, and use of annuities

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005916396 / 2004-02-18
Date of Publication:
November 7, 2003
Date of Creation:
2003
Title:
Marketing, distribution, and use of annuities : AAPA 283 : November 2003 examination series.
Basis of Claim:
New Matter: additional text.
Description:
15 p.
Variant title:
Marketing, distribution, and use of annuities : AAPA 283
Other Title:
November 2003 examination series
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Effective letter and memo writing
LOMA (438 documents)
example document: Utilisation de la statistique dans la gestion de l'information

Legal aspects of life and health insurance (Canada)

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005916397 / 2004-02-18
Date of Publication:
November 6, 2003
Date of Creation:
2003
Title:
Legal aspects of life and health insurance (Canada) : FLMI 315 : November 2003 examination series.
Basis of Claim:
New Matter: additional text.
Description:
17 p.
Variant title:
Legal aspects of life and health insurance (Canada) : FLMI 315
Other Title:
November 2003 examination series
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Management principles and practices
LOMA (438 documents)
example document: Guide PREP-FLMI 280

I*STAR examination for LOMA 351

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005952936 / 2004-04-06
Date of Publication:
March 1, 2004
Date of Creation:
2004
Title:
I*STAR examination for LOMA 351 : financial services environment : form B, starting March 1, 2004.
Basis of Claim:
New Matter: new text.
Description:
25 p.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Life and health insurance law, seventh edition
LOMA (438 documents)
example document: Information management in insurance companies

I*STAR examination for LOMA 351

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005952937 / 2004-04-06
Date of Publication:
March 1, 2004
Date of Creation:
2004
Title:
I*STAR examination for LOMA 351 : financial services environment : form A, starting March 1, 2004.
Basis of Claim:
New Matter: new text.
Description:
25 p.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Insurance company operations
LOMA (438 documents)
example document: Demographics in the 1990s and the life insurance industry

I*STAR examination for LOMA 290

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005952943 / 2004-04-06
Date of Publication:
March 1, 2004
Date of Creation:
2004
Title:
I*STAR examination for LOMA 290 : insurance company operations : form D, starting March 1, 2004.
Basis of Claim:
New Matter: new text.
Description:
24 p.
Copyright Claimant:
Life Office Management Association, Inc. (LOMA)
Names:
Life Office Management Association, Inc. (414 documents)
example document: Prinsip-prinsip Asuransi
LOMA (438 documents)
example document: Financial services and products for organizations

Foundations of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006119048 / 2005-03-14
Date of Publication:
May 1, 2003
Date of Creation:
2003
Title:
Foundations of customer service.
Basis of Claim:
New Matter: Chinese translation.
Copyright Claimant:
Life Office Management Association, Inc.
Notes:
Cataloged from appl.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Guide de preparation a l'examen-LOMA 330

Foundations of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006147076 / 2005-03-14
Date of Publication:
May 1, 2003
Date of Creation:
2003
Title:
Foundations of customer service : simplified Chinese.
Basis of Claim:
New Matter: simplified Chinese.
Variant title:
Foundations of customer service : simplified Chinese.
Copyright Claimant:
Life Office Management Association, Inc.
Notes:
Cataloged from appl. only.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Guide de preparation a l'examen-LOMA 330

Foundations of customer service prep pak for ACS 200 (simplified Chinese)

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006147883 / 2005-03-14
Date of Publication:
May 1, 2003
Date of Creation:
2003
Title:
Foundations of customer service prep pak for ACS 200 (simplified Chinese)
Basis of Claim:
New Matter: simplified Chinese translation.
Previous Registration:
Prexisting material: English ed.
Copyright Claimant:
Life Office Management Association, Inc.
Notes:
Cataloged from appl. only.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Guide PREP-FLMI 280

Foundations of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006316380 / 2005-08-11
Date of Publication:
May 11, 2005
Date of Creation:
2005
Title:
Foundations of customer service.
Basis of Claim:
New Matter: entire text--compilation of test questions and translations into Spanish, traditional Chinese, and simplified Chinese.
Copyright Note:
C.O. correspondence.
Cataloged from appl. only.
Series:
May 2005 examination for ACS100
Copyright Claimant:
Life Office Management Association, Inc.
Names:
Life Office Management Association, Inc. (414 documents)
example document: Life insurance supplemental benefits
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