Telephone skills: participant's workbook 2002. TX 5-872-838 (2002)



Telephone skills for secretaries

Document number:
V2615P491
Date of Recordation:
January 23, 1991
Entire Copyright Document:
V2615 P485-497
Registration Number Not Verified:
TX 2-883-406 (1990)
Title:
Telephone skills for secretaries / TX 2-883-406 (1990)
Title appears in Document:
The Accomplished woman & 484 other titles; brochures & audio tapes. (Part 002 of 003)

Telephone skills: courtesy on the line

Document number:
V2502P161
Date of Recordation:
November 13, 1989
Entire Copyright Document:
V2502P161-170
Registration Number Not Verified:
PA 252-034.
Title:
Telephone skills: courtesy on the line / PA 252-034.
Title appears in Document:
Assessing employee performance & 98 other titles.

Telephone skills: making a positive impression

Document number:
V3508D375
Date of Recordation:
March 16, 2004
Entire Copyright Document:
V3508 D375 P1-11
Registration Number Not Verified:
PA 1-023-457 (2000)
Title:
Telephone skills: making a positive impression / PA 1-023-457 (2000)
Number of similar titles:
1
Title appears in Document:
The edge: Rx for success: complete career success guide & 100 other titles.

Telephone skills: making a positive impression

Document number:
V3476D843
Date of Recordation:
December 5, 2001
Entire Copyright Document:
V3476 D780-843 P1-1,596
Registration Number Not Verified:
PA 1-023-457 (2000)
Title:
Telephone skills: making a positive impression / By Knowledge Communication. PA 1-023-457 (2000)
Number of similar titles:
1
Title appears in Document:
Hablemos Espanol! & 30,635 other titles. (Part 064 of 064)

Telephone skills from A to Z: the telephone "doctor" phone book

Document number:
V3519D409
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Registration Number Not Verified:
TX 3-975-947.
Title:
Telephone skills from A to Z: the telephone "doctor" phone book / by Nancy J. Friedman. TX 3-975-947.
Title appears in Document:
50 one minute tips for trainers & 1391 other titles (part 007 of 008)

Telephone skills from A to Z: the telephone doctor phone book

Document number:
V3519D410
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Registration Number Not Verified:
TX 5-294-418.
Title:
Telephone skills from A to Z: the telephone doctor phone book / by Nancy J. Friedman. TX 5-294-418.
Title appears in Document:
50 one minute trips for trainers & 1391 other titles (part 008 of 008)

Telephone skills from A to Z

Document number:
V3519D408
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Title:
Telephone skills from A to Z.
Number of similar titles:
8
Title appears in Document:
50 one minute tips for trainers & 1391 other titles (part 006 of 008)

Telephone skills from A to Z, rev. ed

Document number:
V3519D408
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Title:
Telephone skills from A to Z, rev. ed.
Number of similar titles:
1
Title appears in Document:
50 one minute tips for trainers & 1391 other titles (part 006 of 008)

Telephone skills from A to Z

Document number:
V3519D407
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Title:
Telephone skills from A to Z.
Number of similar titles:
8
Title appears in Document:
50 one minute tips for trainers & 1391 other titles (part 005 of 008)

Telephone skills from A to Z, rev. ed

Document number:
V3519D407
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Title:
Telephone skills from A to Z, rev. ed.
Number of similar titles:
1
Title appears in Document:
50 one minute tips for trainers & 1391 other titles (part 005 of 008)

Telephone skills: participant's workbook 2002. TX 5-872-838 (2002)

Document number:
V3545D546
Date of Recordation:
November 20, 2006
Entire Copyright Document:
V3545 D546 P1-7
Registration Number Not Verified:
TX 5-872-838 (2002)
Title:
Telephone skills: participant's workbook 2002. TX 5-872-838 (2002)
Title appears in Document:
Interpersonal skills: participant's workbook 2002 & 9 other titles.

Telephone skills from A to Z, 2nd ed

Document number:
V3519D404
Date of Recordation:
February 7, 2005
Entire Copyright Document:
V3519 D403-410 P1-47
Registration Number Not Verified:
TX 5-294-418 (2000)
Title:
Telephone skills from A to Z, 2nd ed / by Nancy J. Friedman. TX 5-294-418 (2000)
Title appears in Document:
50 one minute tips for trainers & 1391 other titles (part 002 of 008)

Telephone skills--hospitality on the line

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000482530 / 1990-08-17
Date of Publication:
July 12, 1990
Date of Creation:
1990
Title:
Telephone skills--hospitality on the line / a production of the Educational Institute of the American Hotel & Motel Association.
Description:
1 videocassette.
Copyright Claimant:
the Educational Institute of the American Hotel & Motel Association
Names:
American Hotel and Motel Association. Educational Institute, East Lansing, Mich. (29 documents)
example document: Room service

Copyrights records by American Hotel and Motel Association. Educational Institute, East Lansing, Mich.

Telephone skills, why they're important

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000534511 / 1991-08-28
Date of Publication:
August 1, 1991
Date of Creation:
1991
Title:
Telephone skills, why they're important.
Series:
Job skills for career success video series
Description:
1 videocassette.
Copyright Claimant:
the Princess Company, Ltd.
Names:
Princess Company, Ltd. (9 documents)
example document: Introduction to kitchen safety--disasters waiting to happen

Telephone skills, techniques for customer types

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000534513 / 1991-08-28
Date of Publication:
August 1, 1991
Date of Creation:
1991
Title:
Telephone skills, techniques for customer types.
Series:
Job skills for career success video series
Description:
1 videocassette.
Copyright Claimant:
the Princess Company, Ltd.
Names:
Princess Company, Ltd. (9 documents)
example document: Introduction to desktop publishing

Telephone skills, basics and beyond

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000791261 / 1996-01-05
Date of Publication:
November 1, 1995
Date of Creation:
1995
Title:
Telephone skills, basics and beyond.
Description:
Videocassette ; 1/2 in.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of AH&MA, employer for hire.
Names:
American Hotel & Motel Association. Educational Institute (167 documents)
example document: Front office quality service

Copyrights records by American Hotel & Motel Association. Educational Institute

Educational Institute of the American Hotel & Motel Association (89 documents)
example document: Housekeeping--professional guestroom cleaning

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Telephone skills 2000

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000888616 / 1998-04-21
Date of Publication:
January 30, 1998
Date of Creation:
1998
Title:
Telephone skills 2000.
Description:
Kit.
Copyright Claimant:
Lloyd C. Finch, 1937-
Authorship on Application:
video, leader's guide: Lloyd C. Finch.
Names:
Lloyd C. Finch 1937-

Telephone skills at work

Type of Work:
Multimedia kit
Registration Number / Date:
PA0001006603 / 2000-09-12
Date of Publication:
June 1, 2000
Date of Creation:
2000
Title:
Telephone skills at work.
Description:
Kit.
Number of similar titles:
1
Copyright Claimant:
Jack Wilson & Associates, Inc.
Authorship on Application:
production incl. soundtrack, sounds on audio: Jack Wilson & Associates, Inc., employer for hire.
Names:
Jack Wilson & Associates, Inc. (18 documents)
example document: Communicate and win

Copyrights records by Jack Wilson & Associates, Inc.

Telephone skills

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
PA0001023457 / 2000-11-16
Date of Publication:
November 24, 1999
Date of Creation:
1999
Title:
Telephone skills : making a positive impression.
Basis of Claim:
New Matter: some audiovisual material.
Series:
Customer service series
Description:
CD-ROM.
Number of similar titles:
33
Similar Title:
Telephone skills--courtesy on the line
Variant title:
Telephone skills : making a positive impression
Other Title:
Customer service series
Copyright Claimant:
Drake Beam Morin, Inc.
Names:
Drake Beam Morin, Inc. (60 documents)
example document: Taking care of your job search

Copyrights records by Drake Beam Morin, Inc.

Telephone skills program

Type of Work:
Multimedia kit
Registration Number / Date:
SR0000070258 / 1986-04-25
Date of Publication:
February 1, 1986
Date of Creation:
1985
Title:
Telephone skills program.
Application Title:
[Pitney Bowes] telephone skills; Telephone communication skills.
Copyright Note:
C.O. correspondence.
Imprint:
[New York] : R.E. Myrstad, c1986.
Description:
1 sound cassette, 1 manager's guide, 1 workbook.
Number of similar titles:
1
Other Title:
Telephone communication skills
[Pitney Bowes] telephone skills
Copyright Claimant:
Robert E. Myrstad, Philip J. Werber & David M. Stock
Authorship on Application:
text, sound recording: Robert E. Myrstad, Philip J. Werber & David M. Stock.
Names:
David M. Stock 1947-
Philip J. Werber 1947-
Robert E. Myrstad 1944-

Telephone skills in clinical settings

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0000945104 / 1982-05-03
Date of Publication:
December 10, 1981
Date of Creation:
1981
Title:
Telephone skills in clinical settings / Ann Wuerscher, Phyllis R. Goldman.
Description:
1 v.
Copyright Claimant:
University of Connecticut Health Center, Statewide Family Planning Training Program, Department of Obstetrics and Gynecology
Authorship on Application:
University of Connecticut Health Center, Statewide Family Planning Training Program, Dept. Ob/Gyn, employer for hire.
Names:
Phyllis R. Goldman
Ann Wuerscher
University of Connecticut, Farmington. Health Center. Statewide Family Planning Training Program
University of Connecticut, Farmington. Health Center. Statewide ... Program. Department of Obstetrics and Gynecology

Telephone skills workshop for non-native speakers of English

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001645049 / 1985-08-12
Date of Publication:
June 20, 1985
Date of Creation:
1985
Title:
Telephone skills workshop for non-native speakers of English.
Copyright Claimant:
Urbanistics, Inc.
Notes:
Cataloged from appl. only.
Names:
Urbanistics, Inc.

Telephone skills

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001663084 / 1985-09-25
Date of Publication:
May 1, 1985
Date of Creation:
1985
Title:
Telephone skills.
Description:
1 v.
Number of similar titles:
33
Copyright Claimant:
Pacific Bell
Names:
Pacific Bell (507 documents)
example document: Customer service techniques

Copyrights records by Pacific Bell

Telephone skills

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002670770 / 1989-08-07
Date of Publication:
April 1, 1987
Date of Creation:
1986
Title:
Telephone skills / Sally Grimes Pasley, Dee Koppel Williams.
Copyright Note:
C.O. correspondence.
Imprint:
New York : Cambridge, c1987.
Description:
58 p.
Number of similar titles:
33
Copyright Claimant:
Prentice-Hall, Inc.
Authorship on Application:
Cambridge Book Company, employer for hire.
Names:
Dee Koppel Williams

Copyrights records by Williams, Dee Koppel

Sally Grimes Pasley

Copyrights records by Pasley, Sally Grimes

Cambridge Book Company (130 documents)
example document: Consumer know-how

Copyrights records by Cambridge Book Company

Prentice-Hall, Inc. (10945 documents)
example document: Fundamentals of engineering materials

Copyrights records by Prentice-Hall, Inc.

Telephone skills program

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002710656 / 1986-01-06
Date of Publication:
February 1, 1986
Date of Creation:
1985
Title:
Telephone skills program : manager's guide, workbook, cassette.
Application Title:
(Pitney Bowes) telephone skills; Telephone communication skills.
Copyright Note:
C.O. correspondence.
Description:
sheets + 1 sound cassette.
Number of similar titles:
1
Other Title:
Telephone communication skills
(Pitney Bowes) telephone skills
Copyright Claimant:
Robert E. Myrstad, Philip J. Werber & David M. Stock
Authorship on Application:
text: Robert E. Myrstad, Philip J. Werber & David M. Stock.
Names:
David M. Stock 1947-
Philip J. Werber 1947-
Robert E. Myrstad 1944-

Telephone skills at work

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003613568 / 1993-07-27
Date of Publication:
May 11, 1993
Date of Creation:
1992
Title:
Telephone skills at work / Judith E. Fisher.
Series:
Business skills express series
Imprint:
Boston : Business One Irwin/Mirror Press, c1994.
Description:
86 p.
Number of similar titles:
1
Copyright Claimant:
Richard D. Irwin, Inc.
Names:
Judith E. Fisher

Copyrights records by Fisher, Judith E.

Richard D. Irwin, Inc. (3171 documents)
example document: Introduction to business: a management approach

Copyrights records by Richard D. Irwin, Inc.

Telephone skills from A to Z

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003975947 / 1994-11-04
Date of Publication:
October 6, 1994
Date of Creation:
1993
Title:
Telephone skills from A to Z : the telephone "doctor" phone book / Nancy J. Friedman.
Basis of Claim:
New Matter: text.
Previous Registration:
Preexisting material: artwork.
Copyright Note:
C.O. correspondence.
Series:
Fifty-minute series
Imprint:
Menlo Park, CA : Crisp Publications, c1995.
Description:
106 p.
Number of similar titles:
8
Other Title:
Fifty-minute series
Copyright Claimant:
Crisp Publications, Inc.
Authorship on Application:
artwork: Ralph Mapson.
Names:
Ralph Mapson

Copyrights records by Mapson, Ralph

Nancy J. Friedman (9 documents)
example document: The Telephone "Doctor"

Copyrights records by Friedman, Nancy J.

Crisp Publications, Inc. (182 documents)
example document: Customer satisfaction

Copyrights records by Crisp Publications, Inc.

Telephone skills for professionals in health care

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004081546 / 1995-08-07
Date of Publication:
May 1, 1995
Date of Creation:
1995
Title:
Telephone skills for professionals in health care / Wendy Leebov.
Basis of Claim:
New Matter: additions, editing.
Previous Registration:
Prev. reg. 1991, TX 2-999-130.
Description:
58 p.
Copyright Claimant:
Mosby-Great Performance, Inc. (employer for hire of Wendy Leebov)
Names:
Wendy Leebov (19 documents)
example document: Hospitality

Copyrights records by Leebov, Wendy

Mosby-Great Performance, Inc. (36 documents)
example document: Living well with childhood asthma

Telephone skills seminar

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004218798 / 1996-03-19
Date of Publication:
January 8, 1995
Date of Creation:
1995
Title:
Telephone skills seminar.
Description:
1 v.
Copyright Claimant:
Allegan, Inc. (employer for hire of John D. Cox, 1949-)
Names:
John D. Cox 1949-
Allegan, Inc.

Telephone skills from A to Z

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005294418 / 2000-10-23
Date of Publication:
May 5, 2000
Date of Creation:
2000
Title:
Telephone skills from A to Z : the Telephone Doctor phone book / Nancy J. Friedman.
Edition:
Rev. ed.
Basis of Claim:
New Matter: rev. & new material.
Previous Registration:
Prev. reg. 1994, TX 3-975-947.
Imprint:
Menlo Park, CA : Crisp Publications, c2000.
Description:
100 p.
Number of similar titles:
8
Copyright Claimant:
Crisp Publications, Inc.
Names:
Nancy J. Friedman (9 documents)
example document: The Telephone "Doctor"
Crisp Publications, Inc. (182 documents)
example document: Leadership skills for women
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