The experience of pregnancy for lesbian couples, Five forbidden phrases, On incoming calls



Five forbidden phrases

Document number:
V3406D444
Date of Recordation:
September 23, 1997
Entire Copyright Document:
V3406D444 (Single page document)
Registration Number Not Verified:
PA 347-287.
Title:
Five forbidden phrases / Directed by Herb Halpern. PA 347-287.
Title appears in Document:
The Telephone Doctor: no. 5, five forbidden phrases & 10 other titles.

Five forbidden phrases, updated

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000787904 / 1996-03-08
Date of Publication:
December 5, 1995
Date of Creation:
1995
Title:
Five forbidden phrases, updated.
Application Title:
Five forbidden phrases.
Basis of Claim:
New Matter: new script & footage.
Previous Registration:
Prev. reg. 1987 PA 347-287.
Series:
The Telephone "Doctor" ; no. 5
Description:
Videocassette ; 1/2 in.
Other Title:
The Telephone "Doctor" ; no. 5
Forbidden phrases, updated.
Copyright Claimant:
Telephone "Doctor," Inc.
Names:
Telephone "Doctor," Inc. (10 documents)
example document: The Telephone "Doctor"

Copyrights records by Telephone "Doctor," Inc.

Five forbidden phrases, face to face

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000787905 / 1996-03-08
Date of Publication:
December 5, 1995
Date of Creation:
1995
Title:
Five forbidden phrases, face to face.
Application Title:
Five forbidden phrases.
Basis of Claim:
New Matter: new script & footage.
Previous Registration:
Prev. reg. 1987 PA 347-287.
Series:
The Telephone "Doctor" ; no. 5
Description:
Videocassette ; 1/2 in.
Other Title:
The Telephone "Doctor" ; no. 5
Forbidden phrases, face to face
Copyright Claimant:
Telephone "Doctor," Inc.
Names:
Telephone "Doctor," Inc. (10 documents)
example document: Telemarketing tips from A to Z

On incoming calls

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003347982 / 1992-07-08
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
On incoming calls : participant's guide / Nancy Friedman.
Series:
Telephone training
Telephone "Doctor" ; no. 1
Other Title:
Telephone training
Telephone"Doctor" ; no. 1
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: From rim to rim

Copyrights records by Friedman, Nancy

Telephone "Doctor", Inc.

Copyrights records by Telephone "Doctor", Inc.

Five forbidden phrases

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003348022 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Five forbidden phrases : leader's guide / Nancy Friedman.
Basis of Claim:
New Matter: updating.
Previous Registration:
Prev. reg. 1987, TX 2-210-081.
Series:
Telephone training
Telephone "Doctor" ; no. 5
Other Title:
Telephone training
Telephone"Doctor" ; no. 5
Forbidden phrases
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire for editorial revisions)
Authorship on Application:
entire work: Mindstickers, Inc., employer for hire.
Names:
Nancy Friedman (28 documents)
example document: On outgoing calls
Telephone "Doctor", Inc. (58 documents)
example document: The Telephone Doctor's hall of shame
Mindstickers, Inc. (14 documents)
example document: The Telephone Doctor

Copyrights records by Mindstickers, Inc.

Six cardinal rules of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003348023 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Six cardinal rules of customer service : leader's guide / Nancy Friedman.
Basis of Claim:
New Matter: updating.
Previous Registration:
Prev. reg. 1987, TX 2-618-381 as Hall of shame.
Series:
Telephone training
Telephone "Doctor" ; no. 6
Other Title:
Telephone training
Telephone"Doctor" ; no. 6
Cardinal rules of customer service
Hall of shame
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: Competitive sports and your child
Telephone "Doctor", Inc.

Proactive customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003348024 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Proactive customer service : leader's guide / Nancy Friedman.
Basis of Claim:
New Matter: updating.
Previous Registration:
Prev. reg. 1991, TX 3-129-502.
Series:
Telephone "Doctor" ; no. 8
Telephone training
Other Title:
Telephone training
Telephone"Doctor" ; no. 8
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: On outgoing calls
Telephone "Doctor", Inc. (58 documents)
example document: The Telephone Doctor's hall of shame

Proactive customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003348025 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Proactive customer service : participant's guide / Nancy Friedman.
Series:
Telephone training
Telephone "Doctor" ; no. 8
Other Title:
Telephone training
Telephone"Doctor" ; no. 8
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman
Telephone "Doctor", Inc.

On follow up

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003348026 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
On follow up : service after the sale : participant's guide / Nancy Friedman.
Series:
Telephone training
Telephone "Doctor" ; no. 4
Other Title:
Telephone training
Telephone"Doctor" ; no. 4
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: More on incoming calls
Telephone "Doctor", Inc.

On incoming calls

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003353598 / 1992-07-08
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
On incoming calls : leader's guide / Nancy Friedman.
Basis of Claim:
New Matter: updating.
Previous Registration:
Prev. reg. 1984, TX 1-473-888.
Series:
Telephone training
Telephone "Doctor" ; no. 1
Other Title:
Telephone training
Telephone"Doctor" ; no. 1
Copyright Claimant:
Telephone "Doctor", Inc.
Authorship on Application:
Telephone "Doctor", Inc. (editorial revisions) & Mindstickers, Inc. (entire work), employers for hire.
Names:
Nancy Friedman (28 documents)
example document: Time and temperature
Telephone "Doctor", Inc. (58 documents)
example document: The Telephone "Doctor"
Mindstickers, Inc. (14 documents)
example document: Five forbidden phrases

On outgoing calls

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003355109 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
On outgoing calls : leader's guide / Nancy Friedman.
Series:
The Telephone "Doctor". no. 7
Other Title:
The Telephone "Doctor" : no. 7
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: Tips for the telephone
Telephone "Doctor", Inc. (58 documents)
example document: The Telephone "Doctor"

Six cardinal rules of customer service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003355110 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Six cardinal rules of customer service : participant's guide / Nancy Friedman.
Series:
The Telephone "Doctor". no. 6
Other Title:
The Telephone "Doctor" : no. 6
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: On outgoing calls
Telephone "Doctor", Inc.

More on incoming calls

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003355185 / 1992-07-07
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
More on incoming calls : leader's guide / Nancy Friedman.
Basis of Claim:
New Matter: updating.
Previous Registration:
Prev. reg. 1985, TX 1-646-444.
Series:
Telephone training
The Telephone "Doctor" ; no. 2
Other Title:
Telephone training
The Telephone "Doctor" ; no. 2
Copyright Claimant:
Telephone "Doctor", Inc.
Authorship on Application:
Telephone "Doctor", Inc. (revisions) & Mindstickers, Inc. (entire work), employers for hire.
Names:
Nancy Friedman
Telephone "Doctor", Inc. (58 documents)
example document: Telephone "Doctor" presents On incoming calls
Mindstickers, Inc.

How to handle the irate caller

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003355201 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
How to handle the irate caller : participant's guide / Nancy Friedman.
Series:
Telephone training
The Telephone "Doctor" ; D
Other Title:
Telephone training
The Telephone "Doctor" ; D
Irate caller
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Notes:
Add. ti.: Irate caller: how to handle the irate, angry, rude, and sometimes abrasive caller.
Names:
Nancy Friedman (28 documents)
example document: Everything you must know about tampons
Telephone "Doctor", Inc.

How to handle the irate caller

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003355202 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
How to handle the irate caller : leader's guide / Nancy Friedman.
Application Title:
How to handle the irate, angry, rude, unhappy, and sometimes abrasive caller on the phone.
Basis of Claim:
New Matter: updating.
Previous Registration:
Prev. reg.
Series:
The Telephone "Doctor" ; D
Telephone training
Other Title:
Telephone training
The Telephone "Doctor" ; D
Irate caller
How to handle the irate, angry, rude, unhappy, and sometimes abrasive caller on the phone
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Notes:
Add. ti.: Irate caller: how to handle the irate, angry, rude, and sometimes abrasive caller.
Names:
Nancy Friedman (28 documents)
example document: Time and temperature
Telephone "Doctor", Inc.

How to deal with the foreign accent

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003355203 / 1992-07-09
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
How to deal with the foreign accent : or, All callers are created equal : participant's guide / Nancy Friedman.
Series:
Telephone training
The Telephone "Doctor" ; F
Other Title:
All callers are created equal
Telephone training
The Telephone "Doctor" ; F
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: Competitive sports and your child
Telephone "Doctor", Inc.

Five forbidden phrases

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003356802 / 1992-07-10
Date of Publication:
January 1, 1992
Date of Creation:
1992
Title:
Five forbidden phrases : participant's guide.
Series:
The Telephone Doctor ; no. 5
Other Title:
The Telephone Doctor ; no. 5
Forbidden phrases
Copyright Claimant:
The Telephone Doctor, Inc.
Names:
The Telephone Doctor, Inc.

How to avoid emotional leakage

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003522897 / 1993-04-09
Date of Publication:
February 8, 1989
Date of Creation:
1989
Title:
How to avoid emotional leakage : or Getting mad at Peter and not talking it out on Paul / Nancy J. Friedman ; edited and compiled by Kristen Boyles and Donna Meitner.
Description:
11 p.
Other Title:
Getting mad at Peter and not talking it out on Paul
Copyright Claimant:
Telephone "Doctor," Inc. (employer for hire)
Names:
Nancy J. Friedman (5 documents)
example document: The Telephone "Doctor"

Copyrights records by Friedman, Nancy J.

Kristen Boyles
Donna Meitner
Telephone "Doctor," Inc.

How to avoid telephone tennis

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003522898 / 1993-04-09
Date of Publication:
February 8, 1989
Date of Creation:
1989
Title:
How to avoid telephone tennis : or, Getting value out of every phone call / Nancy J. Friedman ; edited and compiled by Kristen Boyles and Donna Meitner.
Description:
14 p.
Other Title:
Getting value out of every phone call
Copyright Claimant:
Telephone "Doctor," Inc. (employer for hire)
Names:
Nancy J. Friedman
Kristen Boyles
Donna Meitner
Telephone "Doctor," Inc.

How to treat every caller as a welcome guest

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003522899 / 1993-04-09
Date of Publication:
February 8, 1989
Date of Creation:
1989
Title:
How to treat every caller as a welcome guest : or, Whoever answers is the company / Nancy J. Friedman ; edited and compiled by Kristen Boyles and Donna Meitner.
Description:
15 p.
Other Title:
Whoever answers is the company
Copyright Claimant:
Telephone "Doctor," Inc. (employer for hire)
Names:
Nancy J. Friedman
Kristen Boyles
Donna Meitner
Telephone "Doctor," Inc. (10 documents)
example document: Telemarketing tips from A to Z

Five forbidden phrases

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004127271 / 1995-10-27
Date of Publication:
February 1, 1995
Date of Creation:
1995
Title:
Five forbidden phrases : workbook.
Basis of Claim:
New Matter: additions.
Previous Registration:
Prev. reg. 1992, TX 3-356-802.
Series:
Telephone "Doctor" ; no. 5
Description:
24 p.
Other Title:
Telephone"Doctor" ; no. 5
Copyright Claimant:
Telephone "Doctor", Inc.
Names:
Telephone "Doctor", Inc.

Five forbidden phrases

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004127272 / 1995-10-27
Date of Publication:
February 1, 1995
Date of Creation:
1995
Title:
Five forbidden phrases : leader's guide.
Basis of Claim:
New Matter: additions.
Previous Registration:
Prev. reg. 1992, TX 3-356-802 & 1987, TX 2-210-081.
Series:
Telephone "Doctor" ; no. 5
Description:
24 p.
Other Title:
Telephone"Doctor" ; no. 5
Copyright Claimant:
Telephone "Doctor", Inc.
Names:
Telephone "Doctor", Inc. (58 documents)
example document: Telephone "Doctor" presents On incoming calls

Determining caller needs

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004163437 / 1995-10-23
Date of Publication:
February 1, 1995
Date of Creation:
1995
Title:
Determining caller needs : listening skills and questioning techniques : leaders's guide / Nancy Friedman.
Application Title:
The Telephone "Doctor": no. 2.
Description:
28 p.
Other Title:
The Telephone "Doctor": no. 2
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman
Telephone "Doctor", Inc. (58 documents)
example document: The telephone "doctor"

On incoming calls

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004163438 / 1995-10-23
Date of Publication:
February 1, 1995
Date of Creation:
1995
Title:
On incoming calls : workbook / Nancy Friedman.
Application Title:
The Telephone "Doctor": no. 1.
Edition:
Rev. and updated.
Basis of Claim:
New Matter: 25% new text material.
Previous Registration:
Prev. reg. 1992, TX 3-347-982.
Description:
24 p.
Other Title:
The Telephone "Doctor": no. 1
Copyright Claimant:
Telephone "Doctor", Inc. (employer for hire)
Names:
Nancy Friedman (28 documents)
example document: Managing your telephone for bigger profits
Telephone "Doctor", Inc.

The experience of pregnancy for lesbian couples

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004845924 / 1999-02-19
Date of Publication:
December 31, 1998
Date of Creation:
1998
Title:
The experience of pregnancy for lesbian couples.
Description:
Microfiche.
Copyright Claimant:
Nancy Allison Friedman
Names:
Nancy Allison Friedman

Telemarketing tips from A to Z

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005349035 / 2001-03-15
Date of Publication:
January 19, 2001
Date of Creation:
2000
Title:
Telemarketing tips from A to Z : how to make every call a winner! / Nancy Friedman.
Series:
A Fifty-Minute series book
Imprint:
Menlo Park, CA : Crisp Publications, c2001.
Description:
70 p.
Other Title:
A Fifty-Minute series book
Copyright Claimant:
Crisp Publications, Inc.
Names:
Nancy J. Friedman (5 documents)
example document: The Telephone "Doctor"
Crisp Publications, Inc. (170 documents)
example document: Managing organizational change

Copyrights records by Crisp Publications, Inc.

Who needs it?

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005906555 / 2003-12-08
Date of Publication:
October 31, 2003
Date of Creation:
2003
Title:
Who needs it? : tax-exempt organizations in your neighborhood that need what you have to donate / Nancy E. Friedman & Steve C. Posner.
Edition:
Denver metro ed.
Imprint:
Evergreen, CO : MBD Pub., c2003.
Description:
347 p.
Number of similar titles:
2
Similar Title:
Who needs it?
Variant title:
Who needs it? : tax-exempt organizations in your neighborhood that need what you have to donate
Copyright Claimant:
Nancy E. Friedman, 1954-, & Steve C. Posner, 1954-
Names:
Nancy E. Friedman 1954-
Steve C. Posner 1954-

Magic pebbles

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006191686 / 2005-05-25
Date of Publication:
February 28, 2005
Date of Creation:
2005
Title:
Magic pebbles.
Copyright Note:
Cataloged from appl. only.
Copyright Claimant:
Selma Bengis (Nancy Bengis Friedman, pseud.)
Names:
Selma Bengis
pseud. Nancy Bengis Friedman
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