The operationalization of service quality using quality dimensions and expectation/perception gap analysis





The operation

Document number:
V3456D945
Date of Recordation:
August 23, 2000
Entire Copyright Document:
V3456 D945 P1-6
Title:
The operation.
Title appears in Document:
Mind, body, spirit & 52 other titles.

The operation

Document number:
V3456D137
Date of Recordation:
October 3, 2000
Entire Copyright Document:
V3456 D134-137 P1-91
Title:
The operation / (Discovery channel catalog)
Variant title:
Discovery channel catalog
Title appears in Document:
$20 star & 3,256 other titles. (Part 004 of 004)

The operation

Document number:
V3427D519
Date of Recordation:
June 17, 1999
Entire Copyright Document:
V3427 D518-519 P1-56
Title:
The operation.
Title appears in Document:
A man in uniform & 1009 other titles. (Part 002 of 002)

The operation

Document number:
V3496D811
Date of Recordation:
July 31, 2002
Entire Copyright Document:
V3496 D806-812 P1-175
Title:
The operation / By Wilbert Bass, Frederick Ivey, Kyron Jones, Mike Heron, et al. Samples Mountain High Valley low. By R. Scott, B. Hannighen & Michael H. Goldsen, Inc.
Variant title:
Mountain High Valley low.
Title appears in Document:
1,000,000 watts of love & 896 other titles; musical compositions. (Part 006 of 007)

The operation

Document number:
V3515D346
Date of Recordation:
May 25, 2004
Entire Copyright Document:
V3515 D346 P1-20
Title:
The operation.
Title appears in Document:
Richard Pryor: craps (after hours) & 208 other titles; recordings.

The operation

Type of Work:
Musical work
Registration Number / Date:
SRu000540699 / 2004-02-17
Date of Creation:
2004
Title:
The operation.
Description:
Compact disc.
Copyright Claimant:
Tremayne Swanson, 1975-
Authorship on Application:
lyrics, music & arr.: Demecoe Matthews, 1981-, Demarrio Matthews, 1984-, Steven Howard Wong, Jr., 1985-, Michael Anthony Clayborn, 1986-.
Names:
Michael Anthony Clayborn 1986-
Wong, Steven Howard, Jr., 1985-
Demarrio Matthews 1984-
Demecoe Matthews 1981-
Chad House 1980-
Tremayne Swanson 1975-

The operationalization of service quality using quality dimensions and expectation/perception gap analysis

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003523456 / 1993-04-12
Date of Publication:
February 15, 1993
Date of Creation:
1992
Title:
The operationalization of service quality using quality dimensions and expectation/perception gap analysis.
Description:
Microfiche.
Copyright Claimant:
Charles O. Tustin, 1942-
Names:
Charles O. Tustin 1942-

The operational meaning of organizational change and school improvement in a big city magnet school

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003701905 / 1993-03-09
Date of Publication:
January 15, 1993
Date of Creation:
1992
Title:
The operational meaning of organizational change and school improvement in a big city magnet school : an ethnographic case study.
Description:
Microfiche.
Copyright Claimant:
Alexandra Ilene King
Names:
Alexandra Ilene King

The operational code of Mikhail Gorbachev--a case study in decision-making

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004039870 / 1995-05-24
Date of Publication:
February 15, 1995
Date of Creation:
1993
Title:
The operational code of Mikhail Gorbachev--a case study in decision-making.
Description:
Microfiche.
Copyright Claimant:
Mark Zimmer Saxon
Names:
Mark Zimmer Saxon

The operations research Problem Solver

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004280698 / 1996-05-01
Date of Publication:
April 1, 1996
Date of Creation:
1996
Title:
The operations research Problem Solver.
Basis of Claim:
New Matter: revisions & compilation.
Previous Registration:
Prev. reg. 1984, TX 1-269-788.
Imprint:
Piscataway, NJ : Research and Education Association, c1996.
Description:
1076 p.
Other Title:
REA's Problem Solvers operations research.
Copyright Claimant:
Research and Education Association
Notes:
Cover ti.: REA's Problem Solvers operations research.
Names:
Research and Education Association (518 documents)
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Problem Solvers operations research
REA (5 documents)
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The operational pyramid

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004329655 / 1996-06-21
Date of Publication:
May 24, 1995
Date of Creation:
1993
Title:
The operational pyramid / by Jeffrey P. Westcott.
Previous Registration:
Prev. reg. 1992, TXu 540-606.
Imprint:
Pittsburgh : Dorrance Pub. Co., c1995.
Description:
101 p.
Copyright Claimant:
Jeffrey P. Westcott, 1933-
Names:
Jeffrey P. Westcott 1933-

The operational art

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004406954 / 1996-11-06
Date of Publication:
September 20, 1996
Date of Creation:
1995
Title:
The operational art : developments in the theories of war / edited by B. J. C. McKercher and Michael A. Hennessy.
Basis of Claim:
New Matter: additions & editing.
Imprint:
Westport, CT : Praeger, 1996.
Description:
224 p.
Copyright Claimant:
Military History Symposium of the Royal Military College of Canada (employer for hire)
Names:
B. J. C. McKercher
Michael A. Hennessy (1 documents)
example document: The American spirit. By Michael A. Hennessy
Military History Symposium
Royal Military College of Canada, Ontario. Military History Symposium

The operations of Wells, Fargo & Co.'s Express in Death Valley during the nineteenth century

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004408261 / 1996-11-04
Date of Publication:
August 25, 1996
Date of Creation:
1995
Title:
The operations of Wells, Fargo & Co.'s Express in Death Valley during the nineteenth century / Robert P. Palazzo.
Other Title:
Proceedings, fourth Death Valley conference on history and prehistory
Copyright Claimant:
Robert P. Palazzo, 1952-
Names:
Robert P. Palazzo 1952-

The operational implications of HIV-1 false-positive western blots in blood donors

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004641861 / 1997-09-25
Date of Publication:
June 30, 1997
Date of Creation:
1997
Title:
The operational implications of HIV-1 false-positive western blots in blood donors / Steven Kleinman.
Series:
Check Sample. Transfusion medicine ; no. TM 97-4 (TM-216
Description:
1 v.
Other Title:
Check Sample : Transfusion medicine ; no. TM 97-4 (TM-216)
Copyright Claimant:
American Society of Clinical Pathologists
Names:
Steven Kleinman 1951-
American Society of Clinical Pathologists (1753 documents)
example document: Urea

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The operations & training SMARTbook

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005040631 / 1999-09-13
Date of Publication:
April 15, 1999
Date of Creation:
1999
Title:
The operations & training SMARTbook / Norman M. Wade.
Application Title:
The operations and training handbook.
Edition:
2nd rev. ed.
Basis of Claim:
New Matter: some new text & compilation.
Previous Registration:
Prev. reg. 1994, TXu 680-403.
Imprint:
[S.l.] : Lightning Press, c1999.
Description:
298 p.
Copyright Claimant:
Norman Michael Wade, 1967-
Names:
Norman Michael Wade 1967-

The operational definition of respect among students and teachers in CSI high schools

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0005644263 / 2003-01-31
Date of Publication:
January 28, 2003
Date of Creation:
2002
Title:
The operational definition of respect among students and teachers in CSI high schools.
Rights and Permissions:
Rights and permissions info. on CORDS appl. in CO.
Description:
Computer text data.
Copyright Claimant:
James Richard Dekker
Notes:
Electronic registration.
Authorship on Application:
entire text: James Richard Dekker.
Names:
James Richard Dekker

The operational aesthetic in the performance of professional wrestling

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006132341 / 2005-08-01
Date of Publication:
July 2, 2005
Date of Creation:
2005
Title:
The operational aesthetic in the performance of professional wrestling.
Rights and Permissions:
Rights and permissions info. on CORDS appl. in CO.
Copyright Note:
Electronic registration.
Description:
Computer text data.
Copyright Claimant:
William P. Lipscomb 3rd
Authorship on Application:
entire text: William P. Lipscomb 3rd.
Names:
William P. 3rd Lipscomb

The operation of necessity

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006275882 / 2006-01-23
Date of Publication:
October 21, 2005
Date of Creation:
2005
Title:
The operation of necessity : intellectual affiliation and social thought in Rebecca West's nonfiction.
Rights and Permissions:
Rights and permissions info. on CORDS appl. in CO.
Copyright Note:
Electronic registration.
Description:
Computer text data.
Copyright Claimant:
Kathryn Harris
Authorship on Application:
entire text: Kathryn Harris.
Names:
Kathryn Harris (3 documents)
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The operation platform recommendation for the deregulated utility industry in Thailand

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0006282195 / 2006-05-22
Date of Publication:
April 29, 2006
Date of Creation:
2005
Title:
The operation platform recommendation for the deregulated utility industry in Thailand.
Rights and Permissions:
Rights and permissions info. on CORDS appl. in CO.
Copyright Note:
Electronic registration.
Description:
Computer text data.
Copyright Claimant:
Chai Chompoo-Inwai
Authorship on Application:
entire text: Chai Chompoo-Inwai.
Names:
Chai Chompoo-Inwai
Chai Chompoo- Inwai

The operational pyramid

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000540606 / 1992-10-02
Date of Creation:
1992
Title:
The operational pyramid.
Application Title:
The great pyramid at Giza--technology for modern energy needs.
Edition:
1st revision.
Copyright Claimant:
Jeffrey P. Westcott, 1933-
Names:
Jeffrey P. Westcott 1933-

The operation

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000638790 / 1995-02-01
Date of Creation:
1990
Title:
The operation : a novel.
Description:
241 p.
Copyright Claimant:
Carmen J. Villella, 1934-
Names:
Carmen J. Villella 1934-

The operation of the soul and the saving of the soul by the word

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000653963 / 1995-06-19
Date of Creation:
1995
Title:
The operation of the soul and the saving of the soul by the word.
Description:
1 v.
Copyright Claimant:
Mark Yancy, 1963-
Notes:
Text.
Names:
Mark Yancy 1963-

The operation destiny prospectus

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000664724 / 1994-09-09
Date of Creation:
1994
Title:
The operation destiny prospectus.
Copyright Note:
C.O. correspondence.
Description:
1 v.
Copyright Claimant:
Nathaniel Madison, 1948-
Names:
Nathaniel Madison 1948-

The operational apartment guide and desktop reference

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000669776 / 1995-01-19
Date of Creation:
1995
Title:
The operational apartment guide and desktop reference.
Description:
537 p.
Copyright Claimant:
John C. Maciha, 1937-
Names:
John C. Maciha 1937-

The operational optical policies and procedures manual

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000752691 / 1996-08-16
Date of Creation:
1996
Title:
The operational optical policies and procedures manual.
Application Title:
Optical training manual.
Description:
Sheets.
Copyright Claimant:
Gary N. Cooper
Names:
Gary N. Cooper

The operation and beyond

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000786126 / 1997-03-26
Date of Creation:
1997
Title:
The operation and beyond.
Description:
126 p.
Copyright Claimant:
Ralph Bingham Cowles, 1930-
Names:
Ralph Bingham Cowles 1930-

The operation

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000874711 / 1998-09-29
Date of Creation:
1995
Title:
The operation.
Rights and Permissions:
Rights & permissions info. on original appl. in C.O.
Description:
6 p.
Copyright Claimant:
Dennis A. Nick
Names:
Dennis A. Nick

The operation

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000895894 / 1999-04-16
Date of Creation:
1998
Title:
The operation.
Description:
1 p.
Copyright Claimant:
Cynthia Renee Campbell, 1964-
Notes:
Text.
Names:
Cynthia Renee Campbell 1964-

The operations management 2001 bonus and incentive program

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu001007089 / 2001-07-16
Date of Creation:
2001
Title:
The operations management 2001 bonus and incentive program.
Description:
1 v.
Copyright Claimant:
Temp-Control Mechanical Corporation
Notes:
Text.
Names:
Temp-Control Mechanical Corporation

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The operational management seminar series

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu001207574 / 2004-11-29
Date of Creation:
1997
Title:
The operational management seminar series.
Rights and Permissions:
Rights & permissions info. on original appl. in C.O.
Description:
1 v.
Copyright Claimant:
Structured Management International, Inc.
Names:
Structured Management International, Inc.

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