Customer service orientation and job satisfaction among credential analysts in California institutions of higher education part 2
Customer service
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0001217837 / 2004-03-26
Date of Publication:
January 2, 2000
Date of Creation:
1999
Title:
Customer service : managing promotions.
Description:
Videocassette ; 1/2 in.
Number of similar titles:
537
Similar Title:
Variant title:
Customer service : managing promotions
Copyright Claimant:
National Restaurant Association Educational Foundation
Authorship on Application:
motion picture & printed text: National Restaurant Association Educational Foundation, employer for hire.
Names:
National Restaurant Association Educational Foundation
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Customer service
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0001217838 / 2004-03-26
Date of Publication:
January 2, 2000
Date of Creation:
1999
Title:
Customer service : teamwork.
Description:
Videocassette ; 1/2 in.
Number of similar titles:
537
Similar Title:
Variant title:
Customer service : teamwork
Copyright Claimant:
National Restaurant Association Educational Foundation
Authorship on Application:
motion picture & printed text: National Restaurant Association Educational Foundation, employer for hire.
Names:
National Restaurant Association Educational Foundation
Customer service
Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0001219363 / 2004-03-26
Date of Publication:
January 2, 2000
Date of Creation:
1999
Title:
Customer service : delivering exceptional service.
Description:
Videocassette ; 1/2 in.
Number of similar titles:
537
Similar Title:
Variant title:
Customer service : delivering exceptional service
Copyright Claimant:
National Restaurant Association Educational Foundation
Authorship on Application:
motion picture & printed text: National Restaurant Association Educational Foundation, employer for hire.
Names:
National Restaurant Association Educational Foundation
Customer service
Type of Work:
Multimedia kit
Registration Number / Date:
PA0001219407 / 2004-03-15
Date of Publication:
January 2, 2000
Date of Creation:
1999
Title:
Customer service : handling complaints.
Description:
Kit.
Number of similar titles:
537
Variant title:
Customer service : handling complaints.
Copyright Claimant:
National Restaurant Association Educational Foundation
Authorship on Application:
motion picture & text: National Restaurant Association Educational Foundation, employer for hire.
Names:
National Restaurant Association Educational Foundation
Customer service
Type of Work:
Multimedia kit
Registration Number / Date:
PA0001219665 / 2004-03-15
Date of Publication:
January 2, 2000
Date of Creation:
1999
Title:
Customer service : suggestive selling.
Description:
Kit.
Number of similar titles:
537
Variant title:
Customer service : suggestive selling.
Copyright Claimant:
National Restaurant Association Educational Foundation
Authorship on Application:
motion picture & printed text: National Restaurant Association Educational Foundation, employer for hire.
Names:
National Restaurant Association Educational Foundation
Customer service
Type of Work:
Multimedia kit
Registration Number / Date:
PA0001235847 / 2004-08-09
Date of Publication:
January 2, 2000
Date of Creation:
2000
Title:
Customer service : anticipating customers needs.
Description:
Kit.
Number of similar titles:
537
Similar Title:
Variant title:
Customer service : anticipating customers needs.
Copyright Claimant:
National Restaurant Association Educational Foundation
Names:
National Restaurant Association Educational Foundation
Customer service
Type of Work:
Multimedia kit
Registration Number / Date:
PA0001236262 / 2004-08-09
Date of Publication:
January 1, 2000
Date of Creation:
2000
Title:
Customer service : serving people.
Description:
Kit.
Number of similar titles:
537
Variant title:
Customer service : serving people
Copyright Claimant:
National Restaurant Association Educational Foundation
Authorship on Application:
motion picture & printed text: National Restaurant Association Educational Foundation, employer for hire.
Names:
National Restaurant Association Educational Foundation
Customer service reminder
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000741773 / 1996-06-03
Date of Creation:
1995
Title:
Customer service reminder.
Description:
1 p.
Copyright Claimant:
Gabriel L. Dennis, Sr., 1957-
Names:
Dennis, Gabriel L., Sr., 1957-
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000742365 / 1996-05-28
Date of Creation:
1996
Title:
Customer service : worksite sales training program : training manual & test.
Description:
68 p.
Number of similar titles:
537
Copyright Claimant:
Colonial Life & Accident Insurance Company
Names:
Colonial Life & Accident Insurance Company (17 documents)
example document: From the heart
example document: From the heart
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Customer service representatives' computer systems operating manual
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000748755 / 1999-03-16
Date of Creation:
1999
Title:
Customer service representatives' computer systems operating manual : vol. 1.
Variant title:
Customer service representatives' computer systems operating manual : vol. 1.
Copyright Claimant:
Frank Edward Littlebury, 1945-
Names:
Frank Edward Littlebury 1945-
Customer service system
Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TXu000757289 / 1996-08-29
Date of Creation:
1996
Title:
Customer service system.
Description:
Computer program.
Number of similar titles:
3
Copyright Claimant:
Bernard Yaeger, 1944-
Notes:
Printout only deposited.
Names:
Bernard Yaeger 1944-
Customer service participants guide
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000759626 / 1996-09-16
Date of Creation:
1996
Title:
Customer service participants guide.
Description:
Sheets.
Copyright Claimant:
Outsourced Automated Services and Integrated Solutions, Inc.
Names:
Outsourced Automated Services and Integrated Solutions, Inc.
Customer service warriors
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000768423 / 1996-11-08
Date of Creation:
1996
Title:
Customer service warriors.
Description:
2 v.
Copyright Claimant:
William Chandler White, 1954-
Notes:
Includes sales consultant's manual & system & response marketing manual.
Names:
William Chandler White 1954-
Customer service 101
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000783721 / 1997-02-10
Date of Creation:
1997
Title:
Customer service 101 : basic lessons to be your best.
Description:
52 p.
Number of similar titles:
1
Copyright Claimant:
Renee D. Evenson, 1951-
Names:
Renee D. Evenson 1951-
Customer service 201
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000783722 / 1997-02-10
Date of Creation:
1997
Title:
Customer service 201 : managing your people to be their best.
Description:
69 p.
Copyright Claimant:
Renee D. Evenson, 1951-
Names:
Renee D. Evenson 1951-
Customer service representative test
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000784073 / 1997-01-13
Date of Creation:
1996
Title:
Customer service representative test.
Copyright Note:
C.O. correspondence.
Description:
1 v.
Copyright Claimant:
Devine Group, Inc.
Authorship on Application:
Gerald L. Quatman, 1935-, & Devine Group, Inc. (employer for hire)
Names:
Gerald L. Quatman 1935-
Devine Group, Inc.
Devine Group, Inc.
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Customer service training for RCG Associates
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000809116 / 1999-02-16
Date of Creation:
1999
Title:
Customer service training for RCG Associates.
Application Title:
Renal Care Group customer service program; RCG customer service training program.
Description:
Sheets.
Other Title:
Renal Care Group customer service program
RCG customer service training program
RCG customer service training program
Copyright Claimant:
Renal Care Group, Inc.
Names:
Renal Care Group, Inc.
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Customer service excellence
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000809385 / 1997-07-02
Date of Creation:
1997
Title:
Customer service excellence.
Description:
Sheets.
Number of similar titles:
12
Copyright Claimant:
Kathy R. Caulton
Notes:
1998 calendar.
Names:
Kathy R. Caulton
Customer service realistic job preview
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000810001 / 1997-06-30
Date of Creation:
1996
Title:
Customer service realistic job preview.
Description:
8 p.
Copyright Claimant:
Jesse Dowell Westdyke, 1948-
Names:
Jesse Dowell Westdyke 1948-
Customer service approach
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000812779 / 1997-07-29
Date of Creation:
1997
Title:
Customer service approach.
Description:
Brochure.
Copyright Claimant:
Paranet, Inc.
Names:
Paranet, Inc.
Customer service on the telephone
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000814986 / 1997-08-28
Date of Creation:
1996
Title:
Customer service on the telephone.
Description:
1 v.
Copyright Claimant:
Trudi R. Zelikson
Notes:
Training material.
Names:
Trudi R. Zelikson
Customer service client
Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TXu000819062 / 1998-02-20
Date of Creation:
1995
Title:
Customer service client.
Copyright Claimant:
Westsec, Inc.
Notes:
Printout (20 p.) only deposited.
Authorship on Application:
entire text of computer software: Westinghouse Electric Corporation, employer for hire.
Names:
Westsec, Inc.
Westinghouse Electric Corporation (10 documents)
example document: No titles given for A7122125 [sic] & A715376
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Westinghouse Electric Corporation (10 documents)
example document: No titles given for A7122125 [sic] & A715376
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Customer service 2000
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000842578 / 1998-03-05
Date of Creation:
1997
Title:
Customer service 2000 : instructor's guide and student handbook material.
Description:
1 v.
Copyright Claimant:
Alice Tomlinson
Names:
Alice Tomlinson
Customer service tools
Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TXu000842972 / 1998-07-31
Date of Creation:
1998
Title:
Customer service tools.
Copyright Note:
C.O. correspondence.
Description:
Computer program.
Copyright Claimant:
PTT Telekom, Inc.
Notes:
Printout only deposited.
Names:
PTT Telekom, Inc.
Customer service application
Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TXu000862074 / 1998-07-02
Date of Creation:
1996
Title:
Customer service application.
Description:
Computer program.
Copyright Claimant:
International Controllers, Inc.
Notes:
Printout only deposited.
Names:
International Controllers, Inc.
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000873622 / 1998-09-25
Date of Creation:
1998
Title:
Customer service : the cornerstone of your company.
Description:
26 p.
Number of similar titles:
537
Variant title:
Customer service : the cornerstone of your company
Copyright Claimant:
James E. Nixdorf, 1965- & Scott A. Gaspard, 1966-
Notes:
Text.
Names:
James E. Nixdorf 1965-
Scott A. Gaspard 1966-
Scott A. Gaspard 1966-
Customer service
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000885366 / 1998-12-28
Date of Creation:
1998
Title:
Customer service : one step above.
Description:
21 p.
Number of similar titles:
537
Variant title:
Customer service : one step above
Copyright Claimant:
Writing Dynamics, Inc.
Names:
Writing Dynamics, Inc.
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Customer service training manual
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000894602 / 1999-02-23
Date of Creation:
1998
Title:
Customer service training manual.
Description:
1 v.
Copyright Claimant:
General Security Services Corporation
Names:
General Security Services Corporation
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Customer service guide for restaurant personnel
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000901072 / 1999-04-14
Date of Creation:
1999
Title:
Customer service guide for restaurant personnel.
Description:
Sheets.
Copyright Claimant:
Hugh O. Roberts, 1915-
Names:
Hugh O. Roberts 1915-
Customer service survival package
Type of Work:
Non-dramatic literary work
Registration Number / Date:
TXu000905119 / 1999-05-03
Date of Creation:
1999
Title:
Customer service survival package.
Rights and Permissions:
Rights & permissions info. on original appl. in C.O.
Description:
1 v.
Copyright Claimant:
Sharon T. Montalbano
Names:
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