Customer service at the library--making the experience meaningful and memorable part 2



Customer service program--Mellon Bank

Document number:
V2441P356
Date of Recordation:
March 3, 1989
Entire Copyright Document:
V2441P356-376
Registration Number Not Verified:
TX 1-787-085.
Title:
Customer service program--Mellon Bank / TX 1-787-085.
Title appears in Document:
District manager development program Abbott Diagnostics Division & 256 other titles.

Customer service representative training--I C I Americas, Inc

Document number:
V2441P356
Date of Recordation:
March 3, 1989
Entire Copyright Document:
V2441P356-376
Registration Number Not Verified:
TX 1-794-801.
Title:
Customer service representative training--I C I Americas, Inc / TX 1-794-801.
Title appears in Document:
District manager development program Abbott Diagnostics Division & 256 other titles.

Customer service support system

Document number:
V2759P339
Date of Recordation:
April 27, 1992
Entire Copyright Document:
V2759P339-341
Date of Execution:
December 31, 1969
Registration Number Not Verified:
TXu 475-979 (1991)
Title:
Customer service support system; computer software / By Marshall Rosenfeld & Alan Rock. DCR 1991. TXu 475-979 (1991)
Notes:
Transfer of copyright ownership.
Names:
Inc. Alan Rock Consulting
Marshall Rosenfeld 1954-
Marshall Rosenfeld, 1954-.

Customer service series

Document number:
V2356P136
Date of Recordation:
September 6, 1988
Entire Copyright Document:
V2356 P136-154
Title:
Customer service series.
Title appears in Document:
Abilene paradox & 583 other titles; films. (Part 001 of 003)

Customer service: strategies for success

Document number:
V2356P136
Date of Recordation:
September 6, 1988
Entire Copyright Document:
V2356 P136-154
Registration Number Not Verified:
PA 273-731.
Title:
Customer service: strategies for success / PA 273-731.
Title appears in Document:
Abilene paradox & 583 other titles; films. (Part 001 of 003)

Customer services, speaking & listening

Document number:
V2356P136
Date of Recordation:
September 6, 1988
Entire Copyright Document:
V2356 P136-154
Title:
Customer services, speaking & listening.
Title appears in Document:
Abilene paradox & 583 other titles; films. (Part 001 of 003)

Customer service program--Mellon Bank

Document number:
V3012P371
Date of Recordation:
August 3, 1994
Entire Copyright Document:
V3012 P371-390
Registration Number Not Verified:
TX 1-787-085.
Title:
Customer service program--Mellon Bank / TX 1-787-085.
Title appears in Document:
District manager development program--Abbott Diagnostics Division & 284 other titles. (Part 001 of 002)

Customer service representative training--ICI Americas, Inc

Document number:
V3012P371
Date of Recordation:
August 3, 1994
Entire Copyright Document:
V3012 P371-390
Registration Number Not Verified:
TX 1-794-801.
Title:
Customer service representative training--ICI Americas, Inc / TX 1-794-801.
Title appears in Document:
District manager development program--Abbott Diagnostics Division & 284 other titles. (Part 001 of 002)

Customer service manual with model letters and forms

Document number:
V1819P312
Date of Recordation:
December 2, 1980
Entire Copyright Document:
V1819P312 (Single page document)
Date of Execution:
July 10, 1980
Registration Number Not Verified:
A745435 (1976)
Title:
Customer service manual with model letters and forms / By Benjamin I. French, Jr. A745435 (1976)
Notes:
Assignment of copyright.
Names:
Inc. Prentice-Hall (589 documents)
example document: Educational psychology

Copyrights records by Prentice-Hall, Inc.

French, Benjamin I., Jr.
Benjamin I. French, Jr.

Customer service procedure

Type of Work:
Non-dramatic literary work
Registration Number / Date:
PAu001294570 / 1989-11-06
Date of Creation:
1989
Title:
Customer service procedure.
Application Title:
Customer service, homeowner maintenance & care.
Description:
1 v.
Copyright Claimant:
David A. Dimmick
Authorship on Application:
David A. Dimmick.
Names:
David A. Dimmick 1932-

Customer service team training program

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PAu001587951 / 1991-12-24
Date of Creation:
1984
Title:
Customer service team training program.
Description:
3 videocassettes.
Copyright Claimant:
Brunswick Corporation
Names:
Brunswick Corporation

Copyrights records by Brunswick Corporation

Customer service training for folklift mechanics

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002062843 / 1996-02-27
Date of Creation:
1996
Title:
Customer service training for folklift mechanics.
Description:
50 p.
Copyright Claimant:
Allen Richard Katz, 1941-, & Stuart Niel Katz 1946-
Notes:
Script for audiovisual work.
Names:
Allen Richard Katz 1941-
Stuart Niel 1946- Katz

Customer service simplified

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PAu002158221 / 1996-01-17
Date of Creation:
1996
Title:
Customer service simplified.
Description:
Videocassette ; 1/2 in.
Copyright Claimant:
William M. McCue
Names:
William M. McCue

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002433559 / 1999-11-16
Date of Creation:
1999
Title:
Customer service.
Edition:
Rev. 10/25/99.
Description:
10 p.
Copyright Claimant:
Shannon Brazil, 1969-
Notes:
Play.
Names:
Shannon Brazil 1969-

Customer service, and 1 other song

Type of Work:
Musical work
Registration Number / Date:
PAu002589883 / 2000-04-05
Date of Creation:
1996
Title:
Customer service, and 1 other song.
Description:
Compact disc.
Variant title:
Customer service
Copyright Claimant:
Corey S. Jones
Authorship on Application:
music: Alverdis McGee, 1974- (author of a work made for hire)
Names:
Courtney R. Burke 1976-
William 3rd Farmer 1972-
Corey S. Jones 1974-
Leslie A. Johnson 1974-
Renardo Straughter 1976-
Alverdis McGee 1974-

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002662064 / 2002-05-13
Date of Creation:
2002
Title:
Customer service.
Rights and Permissions:
Rights & permissions info. on original appl. in C.O.
Description:
120 p.
Copyright Claimant:
Margaret Ann Bertels
Notes:
Screenplay.
Names:
Margaret Ann Bertels

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002775332 / 2003-07-09
Date of Creation:
2003
Title:
Customer service.
Description:
118 p.
Copyright Claimant:
Yvonne M. Relvas
Notes:
Screenplay.
Names:
Yvonne M. Relvas

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002855961 / 2004-03-15
Date of Creation:
2004
Title:
Customer service.
Description:
103 p.
Copyright Claimant:
Stephen Brno, 1985-
Notes:
Screenplay.
Names:
Stephen Brno 1985-

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002862399 / 2004-05-17
Date of Creation:
2004
Title:
Customer service.
Application Title:
Extraordinary customer relations.
Description:
1 v.
Copyright Claimant:
Stephen J. Corridori, 1972-
Notes:
Screenplay.
Names:
Stephen J. Corridori 1972-

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002894500 / 2004-09-13
Date of Creation:
2004
Title:
Customer service.
Rights and Permissions:
Rights & permissions info. on original appl. in C.O.
Description:
107 p.
Copyright Claimant:
Theresa Shaw
Notes:
Screenplay.
Names:
Theresa Shaw

Customer service

Type of Work:
Dramatic work and accompanying music
Registration Number / Date:
PAu002895322 / 2004-09-29
Date of Creation:
2004
Title:
Customer service.
Description:
1 p.
Copyright Claimant:
Marquis Smallwood
Notes:
Treatment for TV show.
Authorship on Application:
treatment: Jeremy Pfeiffer, 1976-, Marquis Smallwood, 1974-.
Names:
Jeremy Pfeiffer 1976-
Marquis Smallwood 1974-

Customer service junkie

Type of Work:
Musical work
Registration Number / Date:
PAu002936468 / 2005-02-10
Date of Creation:
2005
Title:
Customer service junkie.
Copyright Claimant:
John Lane, 1979-, William Robinson, 1966- (Bull Robinson)
Notes:
Cataloged from appl. only.
Words & music.
Names:
John Lane 1979-
William Robinson 1966-
Bull Robinson (9 documents)
example document: Drinkin' with Bubba

Customer service at the library--making the experience meaningful and memorable

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PAu002974471 / 2005-06-13
Date of Creation:
2005
Title:
Customer service at the library--making the experience meaningful and memorable.
Basis of Claim:
New Matter: audiovisual material.
Previous Registration:
Adaptation of a preexisting customer workshop created by the author, Stephen Wishnack.
Description:
Videodisc (DVD)
Other Title:
Stephen `Wishnack`, 1941-
Copyright Claimant:
Stephen Wishnack d.b.a. Think & Do
Authorship on Application:
words & dramatization: Stephen Wishnack, 1941-, d.b.a. Think & Do.
Names:
Stephen Wishnack 1941-
Think & Do

Customer service in a discount store

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000039953 / 1979-07-25
Date of Publication:
January 3, 1978
Date of Creation:
1977
Title:
Customer service in a discount store.
Imprint:
Little Rock : Media Implementation Center, Arkansas Department of Education, Vocational Division, c1977.
Description:
42 slides, 1 sound cassette, 1 instructional guide.
Copyright Claimant:
Arkansas State Department of Education, Vocational Division, Media Implementation Center
Notes:
On slides: Arkansas Department of Education (Vocational Division) Media Implementation Center.
Authorship on Application:
slides, sound & text: Arkansas Department of Education, Media Implementation Center, employer for hire.
Names:
Arkansas. State Department of Education. Vocational Division. Media Implementation Center (4 documents)
example document: Driver's manual

Copyrights records by Arkansas. State Department of Education. Vocational Division. Media Implementation Center

Arkansas Department of Education, Media Implementation Center, Vocational Division.
MIC.

Copyrights records by MIC.

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000197046 / 1983-11-21
Date of Publication:
November 8, 1983
Date of Creation:
1983
Title:
Customer service.
Basis of Claim:
New Matter: all new cinematographic material except for some prev. pub. film footage.
Imprint:
[s.l.] : General Personnel Education and Training, State Farm Mutual Automobile Insurance Co., c1983.
Description:
1 videocassette (VHS) (24 min.) : sd., col. ; 1/2 in.
Copyright Claimant:
State Farm Mutual Automobile Insurance Company
Notes:
"A/V no. 14016."
Authorship on Application:
State Farm Mutual Automobile Insurance Company, employer for hire.
Names:
State Farm Mutual Automobile Insurance Company (57 documents)
example document: Workers compensation training

Copyrights records by State Farm Mutual Automobile Insurance Company

Customer service skills

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000240780 / 1985-01-04
Date of Publication:
January 1, 1985
Date of Creation:
1985
Title:
Customer service skills.
Basis of Claim:
New Matter: "revisions/modifications & instructional materials incorporated into new live-action videotape version & rev. text."
Previous Registration:
Prev. reg. 1981, PA 114-695 et al.
Imprint:
[Memphis] : American Learning Systems, c1985.
Description:
1 videocassette, 1 manual.
Copyright Claimant:
American Learning Systems, Inc.
Authorship on Application:
American Learning Systems, Inc., employer for hire.
Names:
American Learning Systems, Inc. (33 documents)
example document: Security series

Copyrights records by American Learning Systems, Inc.

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000263665 / 1985-06-14
Date of Publication:
April 19, 1985
Date of Creation:
1985
Title:
Customer service : it pays to please / produced by Mike Harmon ; directed by Dan Sandler.
Copyright Note:
C.O. correspondence.
Imprint:
Van Nuys, CA : Aims Media, c1985.
Description:
1 film reel (19 min.) : sd., col. ; 16 mm.
Variant title:
Customer service : it pays to please
Copyright Claimant:
Sandler Institutional Films, Inc., and Value Enterprises, Inc.
Copyright Notice:
notice: Sandler Institutional Films, Inc., and Value Enterprises, Ltd.
Authorship on Application:
Sandler Institutional Films, Inc., employer for hire.
Names:
Mike Harmon (4 documents)
example document: I want to be an instrument
Dan Sandler (6 documents)
example document: City utilities--our basic services

Copyrights records by Sandler, Dan

Sandler Institutional Films, Inc. (24 documents)
example document: Beyond the universe

Copyrights records by Sandler Institutional Films, Inc.

Value Enterprises, Inc. (4 documents)
example document: Stress

Copyrights records by Value Enterprises, Inc.

Value Enterprises, Ltd. (1 documents)
example document: Robotics--the future is now!

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000279551 / 1985-06-17
Date of Publication:
December 31, 1969
Date of Creation:
1985
Title:
Customer service / an American Media, Inc., production.
Copyright Note:
C.O. correspondence.
Series:
The Interview ; C
Imprint:
[West DesMoines, Iowa] : American Media, c1985.
Description:
1 videocassette (20 min.) : sd., col. ; 3/4 in.
Other Title:
The Interview ; C
Copyright Claimant:
American Media, Inc.
Authorship on Application:
American Media, Inc., employer for hire.
Names:
American Media, Inc. (89 documents)
example document: Good enough isn't good enough

Copyrights records by American Media, Inc.

Customer service

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000304503 / 1986-10-28
Date of Publication:
June 10, 1986
Date of Creation:
1986
Title:
Customer service.
Description:
1 videocassette (VHS) (18 min.) : sd., col. ; 1/2 in.
Copyright Claimant:
D'Angelo, Inc.
Names:
D'Angelo, Inc.

Copyrights records by D'Angelo, Inc.

Customer service video training film

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000310809 / 1986-10-15
Date of Publication:
May 12, 1986
Date of Creation:
1986
Title:
Customer service video training film : no. 2 / produced by A S T A in cooperation with Roberts Productions ; producer/director/writer, Dick Roberts.
Application Title:
Building business through customer service.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Variant title:
Customer service video training film : no. 2
Other Title:
Building business through customer service.
Copyright Claimant:
American Society of Travel Agents, Inc.
Authorship on Application:
American Society of Travel Agents, Inc., employer for hire.
Names:
Dick Roberts (5 documents)
example document: Chicken picken reel. Music composition: Dick Roberts (Charles Richard Roberts)
American Society of Travel Agents, Inc.

Copyrights records by American Society of Travel Agents, Inc.

Roberts Productions (2 documents)
example document: A Formal dinner party
ASTA. (1 documents)
example document: American Society of Travel Agents, Inc., travel course
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