How the world's largest dairy store uses Dale Carnegie people power to keep the customer coming back for more part 4





Var aktiv som lyssnare

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001597525 / 1985-06-06
Date of Publication:
April 6, 1982
Date of Creation:
1982
Title:
Var aktiv som lyssnare.
Edition:
Swedish version.
Basis of Claim:
New Matter: "Swedish translation of the above."
Previous Registration:
Preexisting material: English ed. entitled Be an active lietener [sic]
Series:
Dale Carnegie kundrelations- och samarbetstraening ; 9
Description:
7 p.
Other Title:
Dale Carnegie kundrelations- och samarbetstraening ; 9
Be an active lietener [sic]
Be an active listener
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Pub. in Sweden.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Selling your ideas

Copyrights records by Dale Carnegie & Associates, Inc.



Betydelsen av att staella laempliga fraagor

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001597526 / 1985-06-06
Date of Publication:
April 6, 1982
Date of Creation:
1982
Title:
Betydelsen av att staella laempliga fraagor.
Edition:
Swedish version.
Basis of Claim:
New Matter: "Swedish translation of the above."
Previous Registration:
Preexisting material: English ed. entitled The Importance of asking pertinent questions.
Series:
Dale Carnegie kundrelations- och samarbetstraening ; 10
Description:
7 p.
Other Title:
Dale Carnegie kundrelations- och samarbetstraening ; 10
The Importance of asking pertinent questions
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Pub. in Sweden.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Tackling your in-basket

Hjaelp kunden fatta riktiga beslut

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001597527 / 1985-06-06
Date of Publication:
April 6, 1982
Date of Creation:
1982
Title:
Hjaelp kunden fatta riktiga beslut.
Edition:
Swedish version.
Basis of Claim:
New Matter: "Swedish translation of the above."
Previous Registration:
Preexisting material: English ed. entitled Help the customer make favorable decisions.
Series:
Dale Carnegie kundrelations- och samarbetstraening ; 11
Description:
11 p.
Other Title:
Dale Carnegie kundrelations- och samarbetstraening ; 11
Help the customer make favorable decisions
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Pub. in Sweden.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: The Dale Carnegie customer relations and personnel development course

Kursguide fuer Klassassistenter

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001597576 / 1985-06-06
Date of Publication:
September 14, 1981
Date of Creation:
1981
Title:
Kursguide fuer Klassassistenter : Dale Carnegie Kursen.
Basis of Claim:
New Matter: Swedish translation of Graduate assistant guide: Dale Carnegie course in effective speaking and human relations.
Variant title:
Kursguide fuer Klassassistenter : Dale Carnegie Kursen
Other Title:
Graduate assistant guide: Dale Carnegie course in effective speaking and human relations
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Cataloged from appl. only.
Pub. in Sweden.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Employee evaluation interviews

Seminario de direccion Dale Carnegie

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001692767 / 1985-11-15
Date of Publication:
July 1, 1985
Date of Creation:
1985
Title:
Seminario de direccion Dale Carnegie : manual para el directivo participante.
Basis of Claim:
New Matter: "substantial changes, improvement and updating of previous version."
Previous Registration:
Prev. reg. 1983, TX 1-097-630.
Description:
1 v.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Reasons why I ask my customers questions

How the world's largest dairy store uses Dale Carnegie people power to keep the customer coming back for more

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001753387 / 1986-01-13
Date of Publication:
December 12, 1985
Date of Creation:
1985
Title:
How the world's largest dairy store uses Dale Carnegie people power to keep the customer coming back for more.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Cataloged from appl.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Teaching techniques

Course catalog

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001755093 / 1986-01-13
Date of Publication:
December 12, 1985
Date of Creation:
1985
Title:
Course catalog : Dale Carnegie & Associates, Inc.
Basis of Claim:
New Matter: updating & revisions.
Previous Registration:
Prev. reg. 1979, TX 396-358.
Number of similar titles:
2
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Cataloged from appl.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Dale Carnegie Kurs fuer Zusammenarbeit und Kundenbeziehungen

The Dale Carnegie customer relations and exployee development course instructor manual

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001811245 / 1986-04-21
Date of Publication:
December 30, 1985
Date of Creation:
1985
Title:
The Dale Carnegie customer relations and exployee development course instructor manual.
Other Title:
Customer relations and employee development course instructor manual
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Cataloged from appl.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: The Program on instructional development

Seminario Dale Carnegie de Direcao

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001845086 / 1986-05-19
Date of Publication:
May 8, 1985
Date of Creation:
1985
Title:
Seminario Dale Carnegie de Direcao : manual para o participante.
Basis of Claim:
New Matter: Portuguese translation.
Previous Registration:
Preexisting material: Dale Carnegie Management Seminar: manual for participants.
Imprint:
Garden City, N. Y. : D. Carnegie & Associates, c1985.
Description:
1 v.
Other Title:
Dale Carnegie Management Seminar: manual for participants
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: The Dale Carnegie course in effective speaking and human relations

Curso de Vendas Dale Carnegie

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001958315 / 1986-11-28
Date of Publication:
September 15, 1986
Date of Creation:
1986
Title:
Curso de Vendas Dale Carnegie : um enfoque da venda profissional atraves das relacoes humanas.
Basis of Claim:
New Matter: Portuguese translation.
Description:
1 v.
Variant title:
Curso de Vendas Dale Carnegie : um enfoque da venda profissional atraves das relacoes humanas.
Other Title:
The Dale Carnegie Sales Course, a human relations approach to professional selling: sales guide.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Translation of The Dale Carnegie Sales Course, a human relations approach to professional selling: sales guide.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: The Dale Carnegie course

Cours Dale Carnegie

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001960617 / 1986-11-26
Date of Publication:
September 10, 1986
Date of Creation:
1986
Title:
Cours Dale Carnegie : manuel d'animateur.
Edition:
5. ed.
Basis of Claim:
New Matter: updating and translation.
Previous Registration:
Prev. reg. as Comment enseigner le cours Dale Carnegie: manuel d'animateur, 1979, TX 324-254, a translation of prev. English ed., How to teach the Dale Carnegie course, manual for instructors.
Imprint:
[S.l. : s.n.], c1986.
Description:
sheets.
Other Title:
Comment enseigner le cours Dale Carnegie: manuel d'animateur
How to teach the Dale Carnegie course, manual for instructors
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: How to teach the Dale Carnegie course session by session. By Dale Carnegie Publishers, Inc

What do today's executives need to meet the expectations of those around them?

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001966385 / 1986-11-26
Date of Publication:
October 29, 1986
Date of Creation:
1986
Title:
What do today's executives need to meet the expectations of those around them?
Description:
folder.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Sales training 1

Dale Carnegie Training

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001984834 / 1986-11-26
Date of Publication:
September 29, 1986
Date of Creation:
1986
Title:
Dale Carnegie Training : Adjusting to a changing work environment.
Imprint:
Garden City, N. Y. : Dale Carnegie & Associates, c1986.
Description:
sheets (15 p.)
Number of similar titles:
8
Similar Title:
Other Title:
Adjusting to a changing work environment
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Making the decision to hire or promote

Dale Carnegie Training

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001984835 / 1986-11-26
Date of Publication:
September 29, 1986
Date of Creation:
1986
Title:
Dale Carnegie Training : More effective use of the telephone.
Imprint:
Garden City, N. Y. : Dale Carnegie & Associates, c1986.
Description:
sheets (23 p.)
Number of similar titles:
8
Other Title:
More effective use of the telephone
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: High impact presentations

Broaden your horizons program

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002008652 / 1987-02-09
Date of Publication:
January 27, 1987
Date of Creation:
1987
Title:
Broaden your horizons program.
Description:
39 p.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Dale Carnegie management seminar leader manual

Stage de vente Dale Carnegie

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002068723 / 1987-04-28
Date of Publication:
March 31, 1987
Date of Creation:
1987
Title:
Stage de vente Dale Carnegie : approche relationnelle de la vente professionnelle.
Basis of Claim:
New Matter: French translation of The Dale Carnegie sales course: a human relations approach to professional selling.
Description:
sheets.
Variant title:
Stage de vente Dale Carnegie : approche relationnelle de la vente professionnelle
Other Title:
The Dale Carnegie sales course: a human relations approach to professional selling
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Authorship on Application:
translation: Dale Carnegie & Associates, Inc., employer for hire.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Dale Carnegie Sales Course

Programa de estrategia en oratoria Dale Carnegie

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002077144 / 1987-05-13
Date of Publication:
April 27, 1987
Date of Creation:
1987
Title:
Programa de estrategia en oratoria Dale Carnegie : manual del instructor.
Basis of Claim:
New Matter: "Spanish translation of the above."
Previous Registration:
Appl. states Dale Carnegie strategic presentations workshop, instructor manual, is preexisting material.
Description:
sheets (55 p.)
Number of similar titles:
1
Other Title:
Dale Carnegie strategic presentations workshop, instructor manual
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Dale Carnegie helps turn the wheels of human relations and communications

The Dale Carnegie customer relations and employee development course

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002077603 / 1987-05-13
Date of Publication:
February 12, 1987
Date of Creation:
1987
Title:
The Dale Carnegie customer relations and employee development course : instructor manual.
Basis of Claim:
New Matter: "material updated & substantial new material added."
Previous Registration:
Prev. reg. 1986, TX 1-811-245.
Imprint:
Garden City, N. Y. : D. Carnegie, c1987.
Description:
sheets.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Three books for your management library

Managing through people

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002079733 / 1987-06-19
Date of Publication:
March 24, 1987
Date of Creation:
1987
Title:
Managing through people.
Edition:
Newly rev. ed.
Basis of Claim:
New Matter: updating, editorial revisions & additions.
Previous Registration:
Prev. reg. 1978, TX 249-216.
Imprint:
Garden City, N. Y. : Carnegie, c1987.
Description:
345 p.
Number of similar titles:
2
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Teaching techniques

The Dale Carnegie Sales Course

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002182818 / 1987-10-30
Date of Publication:
March 10, 1983
Date of Creation:
1983
Title:
The Dale Carnegie Sales Course : permanent record progress report.
Basis of Claim:
New Matter: "material updated and rearranged, some new material added."
Previous Registration:
Prev. reg. 1977, A862269.
Description:
8 p.
Number of similar titles:
5
Variant title:
The Dale Carnegie Sales Course : permanent record progress report.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: You can't catch fish with strawberries

Dale Carnegie Training Kursleiter Handbuch

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002187629 / 1987-10-28
Date of Publication:
September 15, 1987
Date of Creation:
1987
Title:
Dale Carnegie Training Kursleiter Handbuch : Kurs fur Zusammenarbeit und Kundenbeziehungen.
Basis of Claim:
New Matter: German translation.
Description:
sheets.
Variant title:
Dale Carnegie Training Kursleiter Handbuch : Kurs fur Zusammenarbeit und Kundenbeziehungen
Other Title:
Dale Carnegie customer relations and employee development course instructor manual
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Notes:
Translation of: Dale Carnegie customer relations and employee development course instructor manual.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Your invitation to a private screening. By Guy Davis

Entrenamiento Dale Carnegie

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002187686 / 1987-11-02
Date of Publication:
September 10, 1987
Date of Creation:
1987
Title:
Entrenamiento Dale Carnegie : manual del participante.
Basis of Claim:
New Matter: Spanish translation of Dale Carnegie customer relations and employee development: course participant manual.
Description:
sheets.
Number of similar titles:
7
Variant title:
Entrenamiento Dale Carnegie : manual del participante
Other Title:
Dale Carnegie customer relations and employee development: course participant manual
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: A New approach to an old problem

Dale Carnegie, as others saw him

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002206882 / 1987-11-13
Date of Publication:
October 16, 1987
Date of Creation:
1987
Title:
Dale Carnegie, as others saw him / by Rosemary Crom.
Description:
32 p.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Rosemary Crom 1933-
Dale Carnegie & Associates, Inc. (893 documents)
example document: When your performance is evaluated

Learn how to close sales at the Dale Carnegie Sales Course

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002207514 / 1987-12-03
Date of Publication:
November 16, 1987
Date of Creation:
1987
Title:
Learn how to close sales at the Dale Carnegie Sales Course.
Description:
folder.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Leadership training for managers

How the Dale Carnegie Course can help you achieve success

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002207515 / 1987-12-03
Date of Publication:
November 16, 1987
Date of Creation:
1987
Title:
How the Dale Carnegie Course can help you achieve success.
Description:
folder.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Reasons why I ask my customers questions

Turning customer service into service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002227484 / 1988-01-11
Date of Publication:
December 8, 1987
Date of Creation:
1987
Title:
Turning customer service into service.
Series:
Dale Carnegie Training
Description:
sheets.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Teamwork

Building money-saving awareness

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002227486 / 1988-01-11
Date of Publication:
December 8, 1987
Date of Creation:
1987
Title:
Building money-saving awareness.
Series:
Dale Carnegie Training
Description:
sheets.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Manual for graduate assistants. Pt. 2: Suggestions that apply to specific sessions. By Dale Carnegie

Helping each other at work

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002227487 / 1988-01-11
Date of Publication:
December 8, 1987
Date of Creation:
1987
Title:
Helping each other at work.
Series:
Dale Carnegie Training
Description:
sheets.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: A New approach to an old problem

Expressing approval through constructive praise

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002227488 / 1988-01-11
Date of Publication:
October 29, 1987
Date of Creation:
1987
Title:
Expressing approval through constructive praise.
Series:
Dale Carnegie Training
Description:
sheets.
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Dale Carnegie Kurs Kursleiterhandbuch

The "Pro-Speak" workshop for Dale Carnegie professionals

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002264585 / 1988-03-10
Date of Publication:
February 17, 1988
Date of Creation:
1988
Title:
The "Pro-Speak" workshop for Dale Carnegie professionals : How to prepare and deliver a Dale Carnegie talk.
Description:
sheets (18 p.)
Other Title:
How to prepare and deliver a Dale Carnegie talk
Copyright Claimant:
Dale Carnegie & Associates, Inc.
Names:
Dale Carnegie & Associates, Inc. (893 documents)
example document: Communication skills for managers

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