Competitive I R A strategies: what every employee should know, The Gentle art of saying "no"



A True professional--the attitude

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000301435 / 1986-07-08
Date of Publication:
June 15, 1986
Date of Creation:
1986
Title:
A True professional--the attitude / produced by Financial Shares Corporation and Creswell, Munsell, Fultz & Zirbel, Inc.
Imprint:
[Des Moines] : Banctraining Video Systems, c1986.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in. + 1 manual.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
Financial Shares Corporation (43 documents)
example document: Fair lending compliance & 9 other titles

Copyrights records by Financial Shares Corporation

Creswell, Munsell, Fultz & Zirbel, Inc. (7 documents)
example document: Real estate lending compliance
Banctraining Video Systems (110 documents)
example document: Improving productivity through delegation

Copyrights records by Banctraining Video Systems

Competitive I R A strategies: what every employee should know

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000304286 / 1986-07-08
Date of Publication:
November 15, 1983
Date of Creation:
1983
Title:
Competitive I R A strategies: what every employee should know.
Copyright Note:
C.O. correspondence.
Imprint:
[Des Moines] : Banktraining Video Systems, c1983.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
Banctraining Video Systems (110 documents)
example document: Compliance

The Gentle art of saying "no"

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000363172 / 1988-01-11
Date of Publication:
August 15, 1986
Date of Creation:
1986
Title:
The Gentle art of saying "no" / produced for the American Banking Association by Financial Shares Corporation and Creswell, Munsell, Fultz & Zirbel, Inc.
Description:
1 videocassette, 1 leader's guide.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
American Banking Association
Financial Shares Corporation (43 documents)
example document: Handling conflict with your boss
Creswell, Munsell, Fultz & Zirbel, Inc. (7 documents)
example document: Real estate lending compliance
Banctraining Video Systems (110 documents)
example document: Effective public relations begins at the teller window

110% service--the edge that counts

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000363174 / 1988-01-11
Date of Publication:
April 15, 1987
Date of Creation:
1987
Title:
110% service--the edge that counts / produced for the American Banking Association by Financial Shares Corporation and Creswell, Munsell, Fultz & Zirbel, Inc.
Description:
1 videocassette, 1 leader's guide.
Other Title:
The Edge that counts
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
American Banking Association
Financial Shares Corporation (43 documents)
example document: Real estate lending compliance
Creswell, Munsell, Fultz & Zirbel, Inc. (7 documents)
example document: Handling conflict with your boss
Banctraining Video Systems (110 documents)
example document: Compliance

Telephone inquiries--answer that sale!

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000363179 / 1988-01-11
Date of Publication:
February 15, 1987
Date of Creation:
1987
Title:
Telephone inquiries--answer that sale! / produced for the American Bankers Association by Financial Shares Corporation and Creswell, Munsell, Fultz & Zirbel, Inc.
Imprint:
[DesMoines] : Banctraining Video Systems, c1987.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
American Bankers Association (1857 documents)
example document: Perspectives on safe & sound banking

Copyrights records by American Bankers Association

Financial Shares Corporation (43 documents)
example document: Customer service from the invisible front line
Creswell, Munsell, Fultz & Zirbel, Inc. (7 documents)
example document: Handling conflict with your boss
Banctraining Video Systems (110 documents)
example document: Fair lending compliance & 9 other titles

Your bank's positive image--pass it on!

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000363180 / 1988-01-11
Date of Publication:
June 15, 1987
Date of Creation:
1987
Title:
Your bank's positive image--pass it on! / produced for the American Bankers Association by Financial Shares Corporation and Creswell, Munsell, Fultz & Zirbel, Inc.
Imprint:
[DesMoines] : Banctraining Video Systems, c1987.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
American Bankers Association (1857 documents)
example document: Critical issues in bankcards
Financial Shares Corporation (43 documents)
example document: Customer relations, where it counts most
Creswell, Munsell, Fultz & Zirbel, Inc. (7 documents)
example document: Handling conflict with your boss
Banctraining Video Systems (110 documents)
example document: Handling conflict with your boss

Special customers--special needs

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000363184 / 1988-01-11
Date of Publication:
August 15, 1987
Date of Creation:
1987
Title:
Special customers--special needs / produced for the American Bankers Association by Financial Shares Corporation and Creswell, Munsell, Fultz & Zirbel, Inc.
Imprint:
[DesMoines] : Banctraining Video Systems, c1987.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems, employer for hire.
Names:
American Bankers Association (1857 documents)
example document: A Matter of interest
Financial Shares Corporation (43 documents)
example document: Customer relations by telephone
Creswell, Munsell, Fultz & Zirbel, Inc. (7 documents)
example document: Handling conflict with your boss
Banctraining Video Systems (110 documents)
example document: Compliance

Dos & don'ts of good supervision

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000399122 / 1988-10-24
Date of Publication:
October 18, 1988
Date of Creation:
1988
Title:
Dos & don'ts of good supervision.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers

Knowing your products--features & benefits

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000406858 / 1988-12-20
Date of Publication:
December 2, 1988
Date of Creation:
1988
Title:
Knowing your products--features & benefits.
Application Title:
Knowing your product--features & benefits.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
videotape and leader's guides: Banctraining Video Systems, employer for hire.
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers

Overcoming the fear of selling

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000408414 / 1989-03-01
Date of Publication:
February 22, 1989
Date of Creation:
1989
Title:
Overcoming the fear of selling.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: The Americans with Disabilities Act

Cooling the hot customer

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000408489 / 1989-04-05
Date of Publication:
June 27, 1988
Date of Creation:
1988
Title:
Cooling the hot customer.
Copyright Note:
C.O. correspondence.
Description:
1 videocassette : sd., col. ; 1/2 in.
Number of similar titles:
1
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers

More telephone communication skills

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000408490 / 1989-04-05
Date of Publication:
August 30, 1988
Date of Creation:
1988
Title:
More telephone communication skills.
Copyright Note:
C.O. correspondence.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: How to deal with all kinds of customers

Spotting common check fraud

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000417117 / 1989-05-11
Date of Publication:
May 3, 1989
Date of Creation:
1989
Title:
Spotting common check fraud.
Description:
1 kit.
Number of similar titles:
1
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers

You can bank on it

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000420807 / 1989-07-19
Date of Publication:
December 31, 1986
Date of Creation:
1986
Title:
You can bank on it.
Description:
1 videocassette (VHS) : sd., col. ; 1/2 in.
Number of similar titles:
8
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: How to deal with all kinds of customers

CRA today, beyond business as usual

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000434434 / 1989-10-30
Date of Publication:
August 30, 1989
Date of Creation:
1989
Title:
CRA today, beyond business as usual.
Copyright Note:
C.O. correspondence.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Authorship on Application:
Banctraining Video Systems & American Bankers Association, employers for hire.
Names:
Banctraining Video Systems (110 documents)
example document: Compliance
American Bankers Association (1857 documents)
example document: Essentials of banking seminar

Regulation 0--Insider lending

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000511517 / 1991-01-25
Date of Publication:
January 18, 1991
Date of Creation:
1990
Title:
Regulation 0--Insider lending.
Description:
1 kit.
Other Title:
Insider lending
Copyright Claimant:
Banctraining Video Systems, American Bankers Association
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers
American Bankers Association (1857 documents)
example document: Economics

Opening deposit accounts

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000536235 / 1991-08-20
Date of Publication:
July 17, 1991
Date of Creation:
1991
Title:
Opening deposit accounts : comprehensive compliance training.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems & American Bankers Association
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers
American Bankers Association (1857 documents)
example document: Bank control and audit

If you'll just give me a chance

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000580928 / 1992-07-14
Date of Publication:
May 26, 1992
Date of Creation:
1992
Title:
If you'll just give me a chance.
Description:
1 kit.
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: Improving productivity through delegation

The Bank Secrecy Act

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000595608 / 1992-11-12
Date of Publication:
September 16, 1992
Date of Creation:
1992
Title:
The Bank Secrecy Act : comprehensive compliance training.
Description:
Kit.
Number of similar titles:
2
Similar Title:
The Bank Secrecy Act and bank fraud statutes
Variant title:
The Bank Secrecy Act : comprehensive compliance training
Copyright Claimant:
Banctraining Video Systems
Names:
Banctraining Video Systems (110 documents)
example document: How to deal with all kinds of customers

Organizing a sales call

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843037 / 1986-04-17
Date of Publication:
May 15, 1984
Date of Creation:
1984
Title:
Organizing a sales call.
Copyright Note:
C.O. correspondence.
Number of similar titles:
5
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers

Officer calling

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843038 / 1986-04-17
Date of Publication:
April 15, 1985
Date of Creation:
1985
Title:
Officer calling : asking questions to gain information.
Copyright Note:
C.O. correspondence.
Number of similar titles:
6
Variant title:
Officer calling : asking questions to gain information
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Working together as a team

High-balance customers

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843039 / 1986-04-17
Date of Publication:
September 15, 1984
Date of Creation:
1984
Title:
High-balance customers : what do they want?
Copyright Note:
C.O. correspondence.
Number of similar titles:
3
Variant title:
High-balance customers : what do they want?
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Improving productivity through delegation

Evaluating employee performance effectively

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843042 / 1986-04-17
Date of Publication:
October 15, 1983
Date of Creation:
1983
Title:
Evaluating employee performance effectively.
Copyright Note:
C.O. correspondence.
Number of similar titles:
2
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Communicating price increases to customers

Handling the difficult employee

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843043 / 1986-04-17
Date of Publication:
October 15, 1985
Date of Creation:
1985
Title:
Handling the difficult employee.
Copyright Note:
C.O. correspondence.
Number of similar titles:
10
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Fair lending compliance & 9 other titles

The New accounts desk

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843044 / 1986-04-17
Date of Publication:
February 15, 1984
Date of Creation:
1984
Title:
The New accounts desk : don't take orders, make sales.
Copyright Note:
C.O. correspondence.
Number of similar titles:
2
Variant title:
The New accounts desk : don't take orders, make sales
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Working together as a team

Listening for better understanding

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843045 / 1986-04-17
Date of Publication:
June 15, 1983
Date of Creation:
1983
Title:
Listening for better understanding.
Copyright Note:
C.O. correspondence.
Number of similar titles:
2
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Handling conflict with your boss

Selling banking services

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843046 / 1986-04-17
Date of Publication:
February 15, 1983
Date of Creation:
1983
Title:
Selling banking services : how to get people to buy.
Copyright Note:
C.O. correspondence.
Number of similar titles:
6
Similar Title:
Selling banking services
Variant title:
Selling banking services : how to get people to buy
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Working together as a team

Customer tax deferral

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843047 / 1986-04-17
Date of Publication:
November 15, 1985
Date of Creation:
1985
Title:
Customer tax deferral : what can your bank provide?
Copyright Note:
C.O. correspondence.
Number of similar titles:
4
Variant title:
Customer tax deferral : what can your bank provide?
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: Compliance

Tellers

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843048 / 1986-04-17
Date of Publication:
March 15, 1984
Date of Creation:
1984
Title:
Tellers : your role in the bank & banking.
Copyright Note:
C.O. correspondence.
Variant title:
Tellers : your role in the bank & banking
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: The Telephone

Is my money safe with you?

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001843049 / 1986-04-17
Date of Publication:
February 15, 1986
Date of Creation:
1986
Title:
Is my money safe with you?
Copyright Note:
C.O. correspondence.
Copyright Claimant:
Banctraining Video Systems
Notes:
Cataloged from appl.
Names:
Banctraining Video Systems (110 documents)
example document: The Telephone
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