Specs Windows 1.0 (selecting production equipment with computer simulation), Guest service



Leading group training

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000407197 / 1989-03-02
Date of Publication:
November 30, 1988
Date of Creation:
1988
Title:
Leading group training.
Series:
Train the trainer
Description:
1 videocassette : sd., col. ; 1/2 in.
Number of similar titles:
1
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Security

Copyrights records by American Hotel & Motel Association. Educational Institute

Guest service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
PA0000421681 / 1988-09-26
Date of Publication:
April 7, 1988
Date of Creation:
1988
Title:
Guest service : building a professional team.
Imprint:
East Lansing, MI : EI Video Productions, c1988.
Description:
1 videocassette.
Number of similar titles:
8
Similar Title:
Guest services directory
Variant title:
Guest service : building a professional team
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Telephone skills, basics and beyond

Serving alcohol with care

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000553651 / 1992-02-03
Date of Publication:
April 12, 1992
Date of Creation:
1991
Title:
Serving alcohol with care.
Edition:
Canadian version.
Description:
Videocassette ; 1/2 in.
Number of similar titles:
3
Similar Title:
Serving alcohol with care
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Managing computers in the hospitality industry

Together the future is ours

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000584748 / 1992-09-04
Date of Publication:
August 15, 1992
Date of Creation:
1992
Title:
Together the future is ours.
Description:
Videocassette ; 1/2 in.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Hospitality purchasing management

BW--ADA

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000594286 / 1992-09-25
Date of Publication:
July 24, 1992
Date of Creation:
1992
Title:
BW--ADA : the hiring process.
Description:
Videocassette ; 1/2 in.
Variant title:
BW--ADA : the hiring process
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, MI (3 documents)
example document: Managing hospitality human resources

Welcome to hospitality!

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000658183 / 1995-07-05
Date of Publication:
May 1, 1995
Date of Creation:
1995
Title:
Welcome to hospitality! : check in to your future.
Description:
Videocassette ; 1/2 in. + pamphlet.
Variant title:
Welcome to hospitality! : check in to your future
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Housekeeping management

Fast track food safety

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000733687 / 1994-08-25
Date of Publication:
July 29, 1994
Date of Creation:
1994
Title:
Fast track food safety.
Copyright Note:
C.O. correspondence.
Description:
5 videocassettes ; 1/2 in. + 1 v.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
American Hotel & Motel Association. Educational Institute
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Security

Hosting international guests

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000748916 / 1996-01-31
Date of Publication:
January 1, 1996
Date of Creation:
1996
Title:
Hosting international guests.
Description:
Kit.
Number of similar titles:
1
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Front office quality service

Bathroom cleaning

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000791251 / 1996-01-05
Date of Publication:
September 1, 1995
Date of Creation:
1995
Title:
Bathroom cleaning.
Series:
World trainer ; pt. 2
Description:
Videocassette ; 1/2 in.
Other Title:
World trainer ; pt. 2
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of AH&MA, employer for hire.
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Management of food and beverage operations

Copyrights records by Educational Institute of the American Hotel & Motel Association

American Hotel & Motel Association. Educational Institute (271 documents)
example document: Managing computers in the hospitality industry

From tension to teamwork

Type of Work:
Motion picture or filmstrip
Registration Number / Date:
PA0000791252 / 1996-01-05
Date of Publication:
June 1, 1995
Date of Creation:
1995
Title:
From tension to teamwork.
Description:
Videocassette ; 1/2 in.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of AH&MA, employer for hire.
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Performance appraisal and coaching
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Getting results through human resources

Hosting international guests

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000791265 / 1996-01-05
Date of Publication:
October 1, 1995
Date of Creation:
1995
Title:
Hosting international guests.
Description:
Kit.
Number of similar titles:
1
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
Educational Institute of AH&MA, employer for hire.
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Introduction to the hospitality industry
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Front office--guest relations employee's manual

CARE for gaming industry server

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000791382 / 1996-01-05
Date of Publication:
March 1, 1995
Date of Creation:
1995
Title:
CARE for gaming industry server.
Series:
Controlling alcohol risks effectively
Description:
Kit.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Human relations/supervisory development I

CARE for gaming industry guest contact staff

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000791383 / 1996-01-05
Date of Publication:
February 1, 1995
Date of Creation:
1995
Title:
CARE for gaming industry guest contact staff.
Series:
Controlling alcohol risks effectively
Description:
Kit.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Hospitality human resources management

Lodging safety works

Type of Work:
Multimedia kit
Registration Number / Date:
PA0000841317 / 1997-02-05
Date of Publication:
June 13, 1996
Date of Creation:
1996
Title:
Lodging safety works.
Language:
English & Spanish.
Description:
Kit.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Food and beverage management

World trainer

Type of Work:
Multimedia kit
Registration Number / Date:
PA0001003516 / 2000-05-31
Date of Publication:
March 17, 1999
Date of Creation:
1999
Title:
World trainer : extended stay guestroom cleaning.
Copyright Note:
C.O. correspondence.
Description:
Kit.
Variant title:
World trainer : extended stay guestroom cleaning
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Planning for emergencies
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Getting results through human resources

How to develop a quality assurance management system

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001722028 / 1985-12-24
Date of Publication:
August 1, 1985
Date of Creation:
1985
Title:
How to develop a quality assurance management system : facilitator's manual.
Number of similar titles:
1
Variant title:
How to develop a quality assurance management system : facilitator's manual
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Notes:
Cataloged from appl. only.
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Closing the sale and following up
Educational Institute of the American Hotel & Motel Association. (48 documents)
example document: Hotel/motel energy management

Copyrights records by Educational Institute of the American Hotel & Motel Association.

How to develop a quality assurance management system

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0001722035 / 1985-12-24
Date of Publication:
August 1, 1985
Date of Creation:
1985
Title:
How to develop a quality assurance management system : participant's manual.
Number of similar titles:
1
Variant title:
How to develop a quality assurance management system : participant's manual
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Notes:
Cataloged from appl. only.
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Sanitation management

Guest service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002607269 / 1988-09-26
Date of Publication:
April 7, 1988
Date of Creation:
1988
Title:
Guest service : putting the guest first : employee's guide.
Imprint:
East Lansing, MI : Educational Institute of AH & MA, c1988.
Description:
10 p.
Number of similar titles:
8
Variant title:
Guest service : putting the guest first
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Hotel/motel telephone systems

Guest service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002607270 / 1988-09-26
Date of Publication:
April 7, 1988
Date of Creation:
1988
Title:
Guest service : putting the guest first : supervisor's guide.
Imprint:
East Lansing, MI : Educational Institute of AH & MA, c1988.
Description:
folder.
Number of similar titles:
8
Variant title:
Guest service : putting the guest first
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Front office quality service

Guest service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002607275 / 1988-09-26
Date of Publication:
April 7, 1988
Date of Creation:
1988
Title:
Guest service : building a professional team : employee's guide.
Imprint:
East Lansing, MI : Educational Institute of the American Hotel & Motel Assoc., c1988.
Description:
11 p.
Number of similar titles:
8
Variant title:
Guest service : building a professional team
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Front office

Guest service

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0002607276 / 1988-09-26
Date of Publication:
April 7, 1988
Date of Creation:
1988
Title:
Guest service : building a professional team : supervisor's guide.
Imprint:
East Lansing, MI : Educational Institute of the American Hotel & Motel Assoc., c1988.
Description:
folder.
Number of similar titles:
8
Variant title:
Guest service : building a professional team
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Managing computers in the hospitality industry

ADA

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003442908 / 1992-09-25
Date of Publication:
July 24, 1992
Date of Creation:
1992
Title:
ADA : the hiring process : viewer's guide.
Application Title:
BW--ADA: the hiring process.
Description:
26 p.
Variant title:
ADA : the hiring process
Other Title:
BW--ADA: the hiring process
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, MI (3 documents)
example document: Hospitality facilities management and design

Safety & security, everyone's job

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003745049 / 1993-04-23
Date of Publication:
October 14, 1992
Date of Creation:
1992
Title:
Safety & security, everyone's job.
Description:
Videocassette ; 1/2 in. + booklet.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Authorship on Application:
content of viewer's guide: Educational Institute of the American Hotel & Motel Association, employer for hire.
Names:
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Hospitality for sale

CARE (controlling alcohol risks effectively)

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003818073 / 1994-04-26
Date of Publication:
June 15, 1993
Date of Creation:
1993
Title:
CARE (controlling alcohol risks effectively)
Description:
Kit.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association AH&MA
Notes:
Includes trainer's master training guide video and support materials; servers manager/trainer guide video, support materials, pocket guide, group training guide, and manual; and guest contact staff implementation and seminar guide video, support materials, and handbook.
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Housekeeping management student manual
AH&MA (6 documents)
example document: Quality sanitation management

Copyrights records by AH&MA

American Hotel & Motel Association. Educational Institute (East Lansing, MI) (2 documents)
example document: Hospitality today

International hotels

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003869416 / 1994-08-19
Date of Publication:
August 1, 1994
Date of Creation:
1994
Title:
International hotels : development and management / Chuck Y. Gee.
Imprint:
East Lansing, MI : Educational Institute of the American Hotel & Motel Association, c1994.
Description:
2 v.
Variant title:
International hotels : development and management
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association (employer for hire)
Notes:
Textbook & instructor's guide.
Names:
Chuck Y. Gee (6 documents)
example document: Introduction to travel industry management

Copyrights records by Gee, Chuck Y.

Educational Institute (207 documents)
example document: Managing front office operations

Copyrights records by Educational Institute

American Hotel & Motel Association. Educational Institute (271 documents)
example document: Improving communication

An introduction to hospitality today

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0003869417 / 1994-08-19
Date of Publication:
August 1, 1994
Date of Creation:
1994
Title:
An introduction to hospitality today / Rocco M. Angelo, Andrew N. Vladimir.
Edition:
2nd ed.
Basis of Claim:
New Matter: additions & updating.
Previous Registration:
Prev. reg. 1991, TX 3-180-447.
Imprint:
East Lansing, MI : Educational Institute of the American Hotel & Motel Association, c1994.
Description:
2 v.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association (employer for hire)
Notes:
Textbook & instructor's guide.
Names:
Rocco M. Angelo (6 documents)
example document: Hospitality today

Copyrights records by Angelo, Rocco M.

Andrew N. Vladimir (6 documents)
example document: Hospitality today

Copyrights records by Vladimir, Andrew N.

Educational Institute (207 documents)
example document: Food and beverage service
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Human relations/supervisory development I

Specs Windows 1.0 (selecting production equipment with computer simulation)

Type of Work:
Machine-readable work or computer program
Registration Number / Date:
TX0004084876 / 1995-07-05
Date of Publication:
April 10, 1995
Date of Creation:
1995
Title:
Specs Windows 1.0 (selecting production equipment with computer simulation)
Description:
Computer program.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Ethics in hospitality management
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Profit motivation

Understanding hospitality accounting I

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004876871 / 1998-10-21
Date of Publication:
July 25, 1997
Date of Creation:
1997
Title:
Understanding hospitality accounting I / Raymond Cote.
Edition:
4th ed.
Basis of Claim:
New Matter: additions.
Previous Registration:
Prev. reg. 1991, TX 3-009-027.
Imprint:
East Lansing, MI : Educational Institute of the American Hotel & Motel Association, c1997.
Description:
452 p., instructor's guide, student workbook + exercises in accounting.
Number of similar titles:
3
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association (employer for hire)
Names:
Raymond Cote (6 documents)
example document: Business math concepts

Copyrights records by Cote, Raymond

Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Front office quality service
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Sanitation management

Uniform system of accounts for the health, racquet, and sportsclub industry

Type of Work:
Non-dramatic literary work
Registration Number / Date:
TX0004905210 / 1998-10-21
Date of Publication:
February 17, 1998
Date of Creation:
1998
Title:
Uniform system of accounts for the health, racquet, and sportsclub industry.
Imprint:
Lansing, MI : Educational Institute, c1998.
Description:
164 p.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association
Names:
Educational Institute of the American Hotel & Motel Association (117 documents)
example document: Hospitality human resources management
American Hotel & Motel Association. Educational Institute (271 documents)
example document: Introduction to the hospitality industry

Directory of hospitality educators

Title:
Directory of hospitality educators.
Basis of Claim:
New matter: compilation & additions.
Serial Publication Year:
1986
Serial Key Title:
Directory of hospitality educators
Imprint:
East Lansing, Mich. : Educational Institute of the American Hotel & Motel Assn.
ISSN:
0742-3306

Description:
print material.
Frequency:
Frequency unknown.
Description based on:
1986-87 issue.
Copyright Claimant:
Educational Institute of the American Hotel & Motel Association.
Names:
American Hotel & Motel Association. Educational Institute, East Lansing, Mich. (120 documents)
example document: Front office--guest relations supervisor's guide

Copyrights records by American Hotel & Motel Association. Educational Institute, East Lansing, Mich.

Educational Institute of the American Hotel & Motel Association. (48 documents)
example document: Front office
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